84,488,480 programs installed

Should I remove Verizon Servicepoint?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #17,500
United States Rank #8,433
Reach 0.0143%
Lifespan of installation (until removal)
< 435.87 days
1302.66 days >
Average installed length: 684.45 days


3.7.44 100.00%

Other programs by Verizon

Verizon Servicepoint 3.7.44

Remove Verizon Servicepoint 3.7.44
Powered by Reason Antivirus


Verizon Servicepoint 3.7.44 is a program developed by Verizon. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is verizonservicepoint.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 21.59 MB of memory. The software installer includes 11 files and is usually about 8.25 MB (8,651,697 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: www22.verizon.com
Installation folder: C:\Program Files\Verizon\VSP\
Uninstaller: "C:\Program Files\Verizon\VSP\unins000.exe"
Estimated size: 8.25 MB

Program filesFiles installed by Verizon Servicepoint 3.7.44

Program executable:verizonservicepoint.exe
Name:Verizon Servicepoint
Signed by:Radialpoint
Path:C:\Program Files\verizon\vsp\verizonservicepoint.exe
Verizon Servicepoint is part of the Verizon In Home Agent. In-Home Agent is a PC application that provides you with solutions for common FiOS & High Speed Internet questions.
Additional files:
  • nprpspa.dll - Verizon Servicepoint
  • unins000.exe - Setup/Uninstall
  • BSUtil.dll (by Radialpoint) - Client Gateway 3.7.44
  • dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
  • RpSpaWshComAgent.dll (by Radialpoint)
  • ServicepointService.exe
  • shellexec.exe
  • StopVerizonServicepoint.exe
  • VerizonServicepointComHandler.exe
  • Windows7Features.dll

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
  • ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (User Run)
  • VerizonServicepoint.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'VerizonServicepoint.exe' and executes as "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN.
Startup File (All Users Run)
  • VerizonServicepoint.exe is loaded in the all users (HKLM) registry as a startup file name 'VerizonServicepoint.exe' which loads as "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN.
Windows Firewall Allowed Program
  • ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Verizon\VSP\ServicepointService.exe'.

Program resource utilizationResource utilization averages

Memory:21.59 MB
21.09 MB average
Total CPU:0.0340865606%
0.031193% average
Kernel CPU:0.00848144%
0.016088% average
User CPU:0.02560512%
0.015104% average
CPU cycles/sec:64,963,012
8,062,084 average
I/O reads/min:262.83 KB
435.61 KB average
I/O writes/min:46.43 KB
105.02 KB average
Memory:2.27 MB
Total CPU:0.0212648185%
Kernel CPU:0.01018771%
User CPU:0.01107711%
CPU cycles/sec:44,903,130
I/O reads/min:1.12 KB
I/O writes/min:11 Bytes

How do I remove Verizon Servicepoint?

Quickly and completely remove Verizon Servicepoint 3.7.44 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Verizon Servicepoint from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Verizon Servicepoint 3.7.44, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Verizon Servicepoint.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Verizon Servicepoint 3.7.44 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 48%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 20%
Keep it 80%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.54%
Windows Vista 42.24%
Windows 10 4.33%
Windows XP 2.89%
Which OS releases does it run on?
Windows 7 Home Premium 42.44%
Windows Vista Home Premiu... 35.79%
Windows 7 Professional 5.90%
Windows Vista Home Basic 4.80%
Windows 10 Home 3.69%
Microsoft Windows XP 2.58%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 35.35%
Hewlett-Packard 34.42%
Acer 12.56%
Toshiba 9.77%
Gateway 3.72%
American Megatrends 0.93%
ASUS 0.93%
Intel 0.93%
Common models
Dell Inspiron 1545 4.14%
HP Pavilion dv7 Notebook ... 4.14%
Dell Inspiron 530 2.96%
Dell Inspiron 518 2.96%
Dell Inspiron 530s 2.37%
HP Pavilion dv5 Notebook ... 2.37%

Publisher URL: www.verizon.com


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