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Should I remove Verizon Servicepoint?

What percent of users and experts removed it?
26% remove it74% keep it
Overall Sentiment
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How common is it?
Global Rank #44,316
United States Rank #25,005
Reach 0.0019%


3.5.10 100.00%

Other programs by Verizon

Verizon Servicepoint 3.5.10


Verizon Servicepoint 3.5.10 is a program developed by Verizon. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is verizonservicepoint.exe. The software installer includes 11 files and is usually about 7.65 MB (8,018,142 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: www22.verizon.com
Installation folder: C:\Program Files\Verizon\VSP\
Uninstaller: "C:\Program Files\Verizon\VSP\unins001.exe"
Estimated size: 7.65 MB

Program filesFiles installed by Verizon Servicepoint 3.5.10

Program executable:verizonservicepoint.exe
Name:Verizon Servicepoint
Path:C:\Program Files\verizon\vsp\verizonservicepoint.exe
Additional files:
  • nprpspa.dll - Verizon Servicepoint
  • BSUtil.dll (by Radialpoint) - Client Gateway 3.5.10
  • RpSpaWshComAgent.dll (by Radialpoint)
  • ServicepointService.exe
  • shellexec.exe
  • StopVerizonServicepoint.exe
  • VerizonServicepointComHandler.exe
  • unins000.exe - Setup/Uninstall
  • Windows7Features.dll
  • dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
  • ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
  • VerizonServicepoint.exe is loaded in the all users (HKLM) registry as a startup file name 'VerizonServicepoint.exe' which loads as "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN.
Windows Firewall Allowed Program
  • ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Verizon\VSP\ServicepointService.exe'.

How do I remove Verizon Servicepoint?

You can uninstall Verizon Servicepoint from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Verizon Servicepoint 3.5.10, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Verizon Servicepoint.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Verizon Servicepoint 3.5.10 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 45%
Win 7 3%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 26%
Keep it 74%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 47.37%
Windows Vista 34.21%
Windows XP 13.16%
Windows 10 5.26%
Which OS releases does it run on?
Windows 7 Home Premium 42.11%
Windows Vista Home Premiu... 23.68%
Microsoft Windows XP 13.16%
Windows Vista Home Basic 7.89%
Windows Vista Ultimate 2.63%
Windows 8 Pro 2.63%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 44.44%
Dell 30.56%
Acer 8.33%
Toshiba 5.56%
Gateway 5.56%
American Megatrends 2.78%
ASUS 2.78%
Common models
Dell Inspiron 530 5.41%
HP Pavilion dv7 Notebook ... 5.41%
HP-Pavilion NY552AA-ABA e... 5.41%
TOSHIBA Satellite L455 2.70%
TOSHIBA Satellite A505 2.70%
MSI MS-7309 2.70%

Publisher URL: www.verizon.com


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