84,488,480 programs installed

Should I remove Verizon Activation?

What percent of users and experts removed it?
18% remove it82% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #22,256
United States Rank #11,149
Reach 0.0089%
Lifespan of installation (until removal)
< 95.92 days
682.01 days >
Average installed length: 358.34 days

Typically installed together

Other programs by Verizon

Verizon Activation


Verizon Activation is a program developed by Verizon. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software installer includes 7 files and is usually about 4.14 MB (4,345,179 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: activate.verizon.net
Installation folder: C:\Program Files\Verizon\VDM\
Uninstaller: "C:\windows\VDM\unins000.exe"
Estimated size: 4.14 MB

Program filesFiles installed by Verizon Activation

  • VDM.exe (by SupportSoft) - Verizon Download Manager
  • bitsadmin.exe (by Microsoft) - BITS administration utility
  • dmmonitor.dll (by SupportSoft, Inc) - DMMonitor (SupportSoft DM Monitor)
  • libeay32.dll (by SupportSoft) - SSL Module based on 0.9.8b (SSL Module)
  • sprtcmd.exe - SupportSoft sprtcmd
  • sprtsync.dll - SupportSoft SyncManager Sprocket (sprtsync)
  • wificfg.exe - SupportSoft, Inc. wificfg (wificfg)

Program behaviorsBehaviors exhibited

Scheduled Task
  • VDM.exe is scheduled as a task with the class '{396ACCDB-4573-4BAA-B5CC-A0FEFC0D5D7D}' (runs on registration).
Startup File (User Run Once)
  • VDM.exe is loaded once in the current user (HKCU) registry as a startup file name 'SmartAccess AutoStart' which loads as "C:\Program Files\Verizon\VDM\SmartAccess\VDM.exe".
Startup File (All Users Run)
  • sprtcmd.exe is loaded in the all users (HKLM) registry as a startup file name 'VERIZONDM' which loads as "C:\Program Files\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM.

Program resource utilizationResource utilization averages

Memory:16.18 MB
21.09 MB average
Total CPU:0.0002016664%
0.031193% average
Kernel CPU:0.00009837%
0.016088% average
User CPU:0.00010330%
0.015104% average
I/O reads/min:166 Bytes
435.61 KB average
I/O writes/min:225 Bytes
105.02 KB average

How do I remove Verizon Activation?

You can uninstall Verizon Activation from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Verizon Activation, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Verizon Activation.

Win 7 (SP1) 70%
Win Vista 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 18%
Keep it 82%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 71.43%
Windows Vista 16.00%
Windows 10 9.14%
Windows XP 3.43%
Which OS releases does it run on?
Windows 7 Home Premium 60.12%
Windows Vista Home Premiu... 10.98%
Windows 7 Ultimate 7.51%
Windows 10 Home 5.78%
Windows Vista Home Basic 4.05%
Windows 7 Professional 3.47%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 33.57%
Hewlett-Packard 32.14%
Acer 8.57%
Toshiba 7.86%
ASUS 6.43%
Samsung 3.57%
Lenovo 2.86%
Gateway 2.14%
Common models
Dell Inspiron N5110 3.36%
HP 2000 Notebook PC 3.36%
TOSHIBA Satellite C655 3.36%
Gateway DX4831 2.52%
ASUSTeK CM6630_CM6730_CM6... 1.68%
Dell Inspiron 1545 1.68%

Publisher URL: www.verizon.com


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