84,488,480 programs installed

Should I remove VAIO Care?

What percent of users and experts removed it?
10% remove it90% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #14,929
United States Rank #9,846
Reach 0.0188%
Lifespan of installation (until removal)
< 13.21 days
389.56 days >
Average installed length: 204.68 days


VersionDistribution 35.95% 0.54% 12.16%
2.01.1031 22.16%
1.1.0910 6.22%
1.00.0813 22.43%
1.00.0722 0.54%

Other programs by Sony


What is VAIO Care?  (from Sony)

VAIO Care can help and the ASSIST button is a shortcut that allows you to open VAIO Care. I’d like to explain the benefit of this program. Whether you enter VAIO Care from the ASSIST button or start menu, this utility can guide you through troubleshooting steps, system updates, configuration tools and system tune-up op...  Read more


VAIO Care is a software program developed by Sony. It is typically pre-installed with most new Sony computers. The most common release is, with over 98% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named vcsystray.exe. The setup package generally installs about 61 files and is usually about 52.65 MB (55,207,385 bytes). The installed file VaioCareUpdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows Vista (SP2) and Windows 7 (SP1). While about 71% of users of VAIO Care come from the United States, it is also popular in Canada and Mexico.

This program is pre-installed on some PCs

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.

Program detailsProgram details

URL: esupport.sony.com
Installation folder: C:\Program Files\Sony\VAIO Care
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3
Estimated size: 52.65 MB
Language: English

Program filesFiles installed by VAIO Care

Program executable:vcsystray.exe
Name:VAIO Care
Path:C:\Program Files\sony\vaio care\vcsystray.exe
Additional files:
  • SonyCheck.dll - SonyCheck Dynamic Link Library
  • VCPerfService.exe - VAIO Care Performance Service
  • SeagateToolsDriver.dll - SeagateToolsDriver
  • VaioCareUpdate.exe - VaioCareUpdate
  • VAIOCare.exe - VAIO Care
  • VAIOCareMain.exe
  • VAIOCareService.exe
  • FDR.exe - Flight Recoder
  • chilkatdotnet2.dll (by Chilkat Software) - Chilkat .NET Class Library, V2.0 .NET Framework (Chilkat .NET 2.0 Framework Assembly)
  • interop.helppane.dll - Assembly imported from type library 'HelpPane'.
  • interop.wuapilib.dll - Assembly imported from type library 'WUApiLib'.
  • collsvc.exe (by Intel) - Intel Sample Collector Service
  • listener.exe (by Intel) - Intel Window Listener Application
  • ibackupstatus.dll (by Spare Backup) - IBackupStatus
  • 64bitreg.exe (by Sony Electronics) - 64bit reg
  • backupapi.dll (by Spare Backup) - BackupAPI
  • analyzer.dll - Analyzer
  • smartdisk.dll
  • update.exe

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • VAIOCare.exe is scheduled as a task with the class '{EE64475E-BAB5-4BE5-9DE5-BB4A09B4FFDC}' (runs on registration).
  • VCsystray.exe is scheduled as a task named 'VAIO Care'.
2 Scheduled Tasks (Boot/Login)
  • VCsystray.exe is automatically launched at startup through a scheduled task named VAIO Care.
  • VAIOCareService.exe is automatically launched at startup through a scheduled task named VAIO Care Service.
2 Services
  • collsvc.exe runs as a service named 'Intel(R) Sample Collector' (SampleCollector) "Collects samples that are used to measure system performance, to monitor running processes, and to detect DLL changes.".
  • VCPerfService.exe runs as a service named 'VAIO Care Performance Service' (SampleCollector) "Checks the systems performance for VAIO Care.".

Program resource utilizationResource utilization averages

Memory:10.34 MB
21.09 MB average
Total CPU:0.0002153618%
0.031193% average
Kernel CPU:0.00018511%
0.016088% average
User CPU:0.00003025%
0.015104% average
CPU cycles/sec:1,566,175
8,062,084 average
70 average
I/O reads/min:752 Bytes
435.61 KB average
I/O writes/min:42 Bytes
105.02 KB average
Memory:8.63 MB
Total CPU:0.0052058321%
Kernel CPU:0.00222515%
User CPU:0.00298068%
CPU cycles/sec:6,487,092
I/O reads/min:9.37 KB
I/O writes/min:1.17 KB
Memory:1.28 MB
Total CPU:0.0011285625%
Kernel CPU:0.00045019%
User CPU:0.00067837%
CPU cycles/sec:25,013
I/O reads/min:195 Bytes

How do I remove VAIO Care?

You can uninstall VAIO Care from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program VAIO Care, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove VAIO Care.

Win Vista (SP2) 49%
Win 10 4%
Windows Service? Yes
(Installs a service)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 59.57%
Windows 7 36.93%
Windows 10 3.50%
Which OS releases does it run on?
Windows Vista Home Premiu... 55.01%
Windows 7 Home Premium 22.22%
Windows 7 Ultimate 5.96%
Windows 7 Home Basic 4.88%
Windows 7 Professional 2.17%
Windows 7 Starter 1.90%

Distribution by countryGeography

70.64% of installs come from the United States
Which countries install it?
  United States 70.64%
  Canada 7.01%
  Mexico 5.11%
  Brazil 4.55%
  Iran 2.46%
  Chile 1.33%
  Colombia 0.95%
  Argentina 0.95%
  United Kingdom 0.76%
  India 0.57%
  Ecuador 0.38%
  Norway 0.38%
  PR 0.38%
  Israel 0.38%

About Sony

Sony is a leading manufacturer of electronics products for the consumer markets and is the electronics business unit and the parent company of the Sony Group.
Publisher URL: www.sony.com


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