VAIO Care
What is VAIO Care? (from Sony)
VAIO Care can help and the ASSIST button is a shortcut that allows you to open VAIO Care. I’d like to explain the benefit of this program. Whether you enter VAIO Care from the ASSIST button or start menu, this utility can guide you through troubleshooting steps, system updates, configuration tools and system tune-up op... Read more
Overview
VAIO Care is a software program developed by Sony. It is typically pre-installed with most new Sony computers. The most common release is 4.0.0.0811, with over 98% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named vcsystray.exe. The setup package generally installs about 61 files and is usually about 52.65 MB (55,207,385 bytes). The installed file VaioCareUpdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows Vista (SP2) and Windows 7 (SP1). While about 71% of users of VAIO Care come from the United States, it is also popular in Canada and Mexico.
This program is pre-installed on some PCs
Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.
Program details
URL: esupport.sony.com
Installation folder: C:\Program Files\Sony\VAIO Care
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3
Estimated size: 52.65 MB
Language: English
Files installed by VAIO Care
| Program executable: | vcsystray.exe |
| Name: | VAIO Care |
| Path: | C:\Program Files\sony\vaio care\vcsystray.exe |
| MD5: | 70af41c1a002551dd6e1fc8c1f367296 |
Additional files:
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SonyCheck.dll - SonyCheck Dynamic Link Library
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VCPerfService.exe - VAIO Care Performance Service
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SeagateToolsDriver.dll - SeagateToolsDriver
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VaioCareUpdate.exe - VaioCareUpdate
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VAIOCare.exe - VAIO Care
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VAIOCareMain.exe
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VAIOCareService.exe
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FDR.exe - Flight Recoder
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chilkatdotnet2.dll (by Chilkat Software) - Chilkat .NET Class Library, V2.0 .NET Framework (Chilkat .NET 2.0 Framework Assembly)
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interop.helppane.dll - Assembly imported from type library 'HelpPane'.
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interop.wuapilib.dll - Assembly imported from type library 'WUApiLib'.
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collsvc.exe (by Intel) - Intel Sample Collector Service
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listener.exe (by Intel) - Intel Window Listener Application
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ibackupstatus.dll (by Spare Backup) - IBackupStatus
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64bitreg.exe (by Sony Electronics) - 64bit reg
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backupapi.dll (by Spare Backup) - BackupAPI
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analyzer.dll - Analyzer
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smartdisk.dll
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update.exe
Behaviors exhibited
2 Scheduled Tasks
- VAIOCare.exe is scheduled as a task with the class '{EE64475E-BAB5-4BE5-9DE5-BB4A09B4FFDC}' (runs on registration).
- VCsystray.exe is scheduled as a task named 'VAIO Care'.
2 Scheduled Tasks (Boot/Login)
- VCsystray.exe is automatically launched at startup through a scheduled task named VAIO Care.
- VAIOCareService.exe is automatically launched at startup through a scheduled task named VAIO Care Service.
2 Services
- collsvc.exe runs as a service named 'Intel(R) Sample Collector' (SampleCollector) "Collects samples that are used to measure system performance, to monitor running processes, and to detect DLL changes.".
- VCPerfService.exe runs as a service named 'VAIO Care Performance Service' (SampleCollector) "Checks the systems performance for VAIO Care.".
Resource utilization averages
Show technical details
| VCPerfService.exe |
| Memory: | 10.34 MB | |
| Total CPU: | 0.0002153618% | |
| Kernel CPU: | 0.00018511% | |
| User CPU: | 0.00003025% | |
| CPU cycles/sec: | 1,566,175 | |
| Switches/sec: | 50 | |
| I/O reads/min: | 752 Bytes | |
| I/O writes/min: | 42 Bytes | |
| collsvc.exe |
| Memory: | 8.63 MB | |
| Total CPU: | 0.0052058321% | |
| Kernel CPU: | 0.00222515% | |
| User CPU: | 0.00298068% | |
| CPU cycles/sec: | 6,487,092 | |
| I/O reads/min: | 9.37 KB | |
| I/O writes/min: | 1.17 KB | |
| listener.exe |
| Memory: | 1.28 MB | |
| Total CPU: | 0.0011285625% | |
| Kernel CPU: | 0.00045019% | |
| User CPU: | 0.00067837% | |
| CPU cycles/sec: | 25,013 | |
| I/O reads/min: | 195 Bytes | |
How do I remove VAIO Care?
You can uninstall VAIO Care from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program VAIO Care, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove VAIO Care.
PC BRAND OF CHOICE
100%
Sony
|
|
OS VERSIONS
Win Vista (SP2) 49%
Win 10 4%
|
|
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
Windows
Which Windows OS versions does it run on?
| Windows Vista |
59.57% |
|
| Windows 7 |
36.93% |
|
| Windows 10 |
3.50% |
|
Which OS releases does it run on? |
| Windows Vista Home Premiu... |
55.01% |
|
| Windows 7 Home Premium |
22.22% |
|
| Windows 7 Ultimate |
5.96% |
|
| Windows 7 Home Basic |
4.88% |
|
| Windows 7 Professional |
2.17% |
|
| Windows 7 Starter |
1.90% |
|
Geography
70.64% of installs come from the United States
Which countries install it?
| United States |
70.64% |
| Canada |
7.01% |
| Mexico |
5.11% |
| Brazil |
4.55% |
| Iran |
2.46% |
| Chile |
1.33% |
| Colombia |
0.95% |
| Argentina |
0.95% |
| United Kingdom |
0.76% |
| India |
0.57% |
| Ecuador |
0.38% |
| Norway |
0.38% |
| PR |
0.38% |
| Israel |
0.38% |
About Sony
Sony is a leading manufacturer of electronics products for the consumer markets and is the electronics business unit and the parent company of the Sony Group.
Publisher URL: www.sony.com