84,488,480 programs installed

Should I remove Rogers Self Help Software 4059?

What percent of users and experts removed it?
23% remove it77% keep it
Overall Sentiment
Good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #28,004
Reach 0.0055%
Lifespan of installation (until removal)
< 23.13 days
682.23 days >
Average installed length: 358.46 days

Versions

VersionDistribution
4059 100.00%

Typically installed together

Rogers Self Help Software 4059

What is Rogers Self Help Software 4059?  (from Rogers Cable Communications)

Rogers Self Help Software is a free suite of tools and utilities for your computer that keeps your system running properly, and makes your Hi-Speed Internet experience smooth and trouble-free. This free software can automatically fix problems that may prevent you from connecting to the Internet or accessing e-mail. If...  Read more

Overview

Rogers Self Help Software 4059 is a software program developed by Rogers Cable Communications. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named rogersselfhelpservice.exe. The setup package generally installs about 9 files and is usually about 4.16 MB (4,361,354 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 91% of users of Rogers Self Help Software 4059 come from Canada, it is also popular in the United States and IQ.

Program detailsProgram details

URL: rogershelp.com/yahoo/connection/shs
Installation folder: C:\Program Files\rogers\selfhealing
Uninstaller: C:\Program Files\Rogers\SelfHealing\uninst.exe
Estimated size: 4.16 MB

Program filesFiles installed by Rogers Self Help Software 4059

Program executable:rogersselfhelpservice.exe
Name:Rogers Self Help Service
Path:C:\Program Files\rogers\selfhealing\rogersselfhelpservice.exe
MD5:a8a2ae23f7806cc5611f13f599f22abc
Additional files:
  • shs.exe - Rogers Self Help Software
  • launcher.exe - SHS Launch Control
  • EasyHttp.dll - EasyHttp
  • uninst.exe
  • cust.exe - Project1
  • ldGuage.dll
  • NamedPipes.dll - NamedPipes
  • nsisdt.dll

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • launcher.exe is scheduled as a task with the class '{BAFE91AD-BF10-41BC-9D45-FD9FA85A89DC}' (runs on registration).
  • shs.exe is scheduled as a task with the class '{2522A2A8-447C-4AB0-AED6-EEDD847A193D}' (runs on registration).
Service
  • RogersSelfHelpService.exe runs as a service named 'Rogers SHS Service' (RogersSelfHelpService).
Startup File (All Users Run)
  • shs.exe is loaded in the all users (HKLM) registry as a startup file name 'Rogers SHS' which loads as C:\Program Files\rogers\selfhealing\shs.exe.

How do I remove Rogers Self Help Software 4059?

You can uninstall Rogers Self Help Software 4059 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers Self Help Software 4059, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers Self Help Software 4059.

OS VERSIONS
Win 7 (SP1) 75%
Win 7 1%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 23%
Keep it 77%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 76.15%
Windows Vista 13.76%
Windows 10 5.50%
Windows XP 4.59%
Which OS releases does it run on?
Windows 7 Home Premium 64.22%
Windows Vista Home Premiu... 10.09%
Windows 7 Ultimate 7.34%
Microsoft Windows XP 4.59%
Windows 7 Professional 4.59%
Windows 10 Pro 3.67%

Distribution by countryGeography

91.30% of installs come from Canada
Which countries install it?
  Canada 91.30%
  United States 7.83%
  IQ 0.87%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 34.67%
Acer 21.33%
Dell 18.67%
Toshiba 10.67%
GIGABYTE 5.33%
ASUS 5.33%
Gateway 4.00%
Common models
Gateway DX4860 3.13%
Gateway DX4720-03 2.08%
HP-Pavilion BK262AA-ABL p... 2.08%
Gigabyte H97M-D3H 2.08%
HP-Pavilion FQ567AA-A2L s... 2.08%
TOSHIBA Satellite L775 2.08%

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