82,399,351 programs installed

Should I remove Rogers Online Protection Basic?

What percent of users and experts removed it?
59% remove it41% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #28,536
Reach 0.0060%
Lifespan of installation (until removal)
< 4.46 days
131.56 days >
Average installed length: 69.13 days


VersionDistribution 97.18% 2.82%

Rogers Online Protection Basic

What is Rogers Online Protection Basic?  (from Rogers Cable Communications)

Keep your PCs, data files, and identity safe with Rogers Online Protection. With 2 packages to choose from, we have a security option that's right for you. To be eligible, you need to be a Rogers Hi-Speed Internet customer. For PC users only.


Rogers Online Protection Basic is a program developed by Rogers Cable Communications. The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 64 files and is usually about 151.57 MB (158,936,612 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 8. While about 83% of users of Rogers Online Protection Basic come from Canada, it is also popular in the United States.

Program detailsProgram details

Displayed publisher: Rogers Online Protection
URL: www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=ROP_LANDING
Installation folder: C:\Program Files\Rogers Online Protection\Rogers Online Protection Basic\
Uninstaller: C:\Program Files\Common Files\Rogers Online Protection\SetupInformation\{34480DEE-54D6-4985-A817-CA30E9BBC94C}\installer.exe
Warning, the uninstaller has been known to not fully remove the program.
Estimated size: 151.57 MB

Program filesFiles installed by Rogers Online Protection Basic

  • bd-env.dll - Rogers (Rogers Environment)
  • iservconfig.dll - Product Info Library
  • avccore.dll (by BitDefender S.R.L. Bucharest, ROMANIA) - BitDefender® AntiVirus (BitDefender Active Virus Control Communications Library)
  • accessal.dll (by Bitdefender) - Bitdefender Security (BitDefender OnAccessAL)
  • apprep.dll (by Bitdefender) - BitDefender Application Reputation
  • bdch.dll - BitDefender Crash Handler
  • bdchsubmit.dll
  • accessl.dll - Bitdefender 2013 (accessl Dynamic Link Library)
  • antivirus.dll - Bitdefender Antivirus Plugin
  • avc3al.dll - midasal Dynamic Link Library
  • bdaphcl.dll - Antiphishing client
  • bdaphconp.dll - Antiphishing plugin
  • bdaphsp.dll - Antispam service provider
  • bdapupck.dll - Bitdefender Application Update Checker
  • bdascl.dll - Antispam client
  • bdascloudconp.dll - Antispam Console Plugin
  • bdasconp.dll
  • bdassp.dll - Bitdefender Antispam Service
  • bd-cfcore.dll - Bitdefender Content Filtering
  • bdcloud.dll - Bitdefender Cloud
  • bdelev.dll - Bitdefender Elevated Helper
  • bdencrconp.dll - Encryption plugin
  • bd-engine.dll - Bitdefender Core
  • bdfvsecp.dll - FileVault Security Center Plugin Dynamic Link Library
  • bd-gzflt.dll - Bitdefender parental gzflt plugin
  • bd-online-reports.dll - Bitdefender parental online reporting plugin
  • bd-parental.dll - Bitdefender parental plugin
  • bd-registration.dll - Bitdefender parental registration plugin
  • bd-settings.dll - Bitdefender Settings
  • bd-tracer.dll - Bitdefender Tracer
  • bd-users.dll - Bitdefender Users
  • avc3.sys (by BitDefender) - BitDefender AVC (Active Virus Control filter driver)
  • avchv.sys (by BitDefender) - BitDefender AntiVirus Active Virus Control Hypervisor driver
  • avckf.sys - Active Virus Control Kernel Filtering driver
  • bdfirewallsdk.dll - BitDefender (BitDefender Firewall)
  • about.exe - About Information
  • avinfo.exe - Rogers Antivirus Information Tool
  • bdagent.exe - Rogers Agent
  • avchvinst.exe

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • bdagent.exe is loaded in the all users (HKLM) registry as a startup file name 'Bdagent' which loads as "C:\Program Files\Rogers Online Protection\Rogers Online Protection Basic\bdagent.exe".

How do I remove Rogers Online Protection Basic?

Quickly and completely remove Rogers Online Protection Basic from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Rogers Online Protection Basic from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers Online Protection Basic, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers Online Protection Basic.

Win 7 (SP1) 56%
Win 7 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 59%
Keep it 41%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 59.15%
Windows 8 26.76%
Windows Vista 9.86%
Windows XP 4.23%
Which OS releases does it run on?
Windows 7 Home Premium 45.07%
Windows 8.1 18.31%
Windows Vista Home Premiu... 8.45%
Windows 7 Professional 8.45%
Windows 7 Ultimate 5.63%
Microsoft Windows XP 4.23%

Distribution by countryGeography

83.33% of installs come from Canada
Which countries install it?
  Canada 83.33%
  United States 16.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 40.91%
Acer 24.24%
Dell 12.12%
Toshiba 7.58%
ASUS 6.06%
Lenovo 3.03%
Gateway 3.03%
Intel 1.52%
American Megatrends 1.52%
Common models
HP Compaq dc5800 Small Fo... 4.41%
HP Pavilion dv7 Notebook ... 4.41%
Acer Aspire X3950 2.94%
TOSHIBA Satellite C40D-A 2.94%
Toshiba LX830 1.47%
TOSHIBA Satellite S855 1.47%

comments1 comment

user comment
user comment
Dick G.over a year ago
Windows XP PC and very computer savey! The new Rogers online security using BitDefender slowed my computer to a crawl and had a lot of trouble loading requiring a reboot. The older version was never a problem but also slowed it. It also deleted Diskkeeper when reinstalled which was often. The bloatware installed with it (Tech expert etc.) can't be deleted and is just an online money grabber. Used Rogers online security since it began years ago and it's now in the garbage can where it belongs. Installed Microsoft protection and NOW it boots faster and is much cleaner and efficient. Shame on Rogers for allowing this garbage on its customers computers.