Should I remove Rogers TechXpert?
What percent of users and experts removed it?
20% remove it80% keep it
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0001%
Versions
| Version | Distribution |
| 5.8.7 |
100.00% |
|
Other programs by Rogers Cable Communications
Rogers TechXpert 5.8.7
from Rogers Cable Communications Inc.
Overview
Rogers TechXpert 5.8.7 is a program developed by Rogers Cable Communications. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is rogerstechxpert.exe. The software installer includes 28 files and is usually about 91.58 MB (96,024,770 bytes). A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). While about 71% of users of Rogers TechXpert come from the United States, it is also popular in Canada.
Program details
URL: www.rogers.com
Installation folder: C:\Program Files\Rogers\TechXpert\5.8.7.2304\
Uninstaller: "C:\Program Files\Rogers\TechXpert\5.8.7.2304\unins000.exe" /LOG
Estimated size: 91.58 MB
Files installed by Rogers TechXpert 5.8.7
| Program executable: | rogerstechxpert.exe |
| Name: | Rogers TechXpert |
| Path: | C:\Program Files\rogers\techxpert\5.8.7.2304\rogerstechxpert.exe |
| MD5: | 676ce82c665d54a0663c6e8afae3200d |
Additional files:
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PsdPackage.exe - TechXpert Extension
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nprpspa.dll - TechXpert
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libcef.dll - Chromium Embedded Framework (CEF) Dynamic Link Library
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icudt.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
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libGLESv2.dll - ANGLE libGLESv2 Dynamic Link Library
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libEGL.dll - ANGLE libEGL Dynamic Link Library
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ServicepointSdkHelper.dll (by Radialpoint SafeCare) - Servicepoint Sdk 5.8.7
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DiagnosticFileGrabber.exe (by Radialpoint SafeCare) - Client Gateway 5.8.7
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mdg37.exe
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RogersP2_ServicepointService.exe
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RogersTechXpertComHandler.exe
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RpSpaWshComAgent.dll
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SdkComWrapper.dll
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SdkSpdConnector.dll
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SdkSpdConnector64.dll
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SpaShellExecutor37.exe
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StopRogersP2Servicepoint.exe
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Win8ToastNotification.dll
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Windows7Features.dll
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avcodec-53.dll
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avformat-53.dll
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avutil-51.dll
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SdkComWrapperLib.dll
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unins000.exe - Setup/Uninstall
Behaviors exhibited
Mozilla Plugin
- nprpspa.dll is loaded into Mozilla Firefox under the product name 'Servicepoint Agent' with a plugin key of '@radialpoint.com/SPA_37,version=1' for all users of the PC.
Service
- RogersP2_ServicepointService.exe runs as a service named 'Rogers TechXpert Service' (ServicepointService37).
Startup File (User Run Once)
- RogersTechXpert.exe is loaded once in the current user (HKCU) registry as a startup file name '*StartServicepoint' which loads as "C:\Program Files\Rogers\TechXpert\5.8.7.2304\RogersTechXpert.exe" /SHOWUISECTION RADIALPOINT_UI/SOFTWARE 1001.
Startup File (All Users Run)
- RogersTechXpert.exe is loaded in the all users (HKLM) registry as a startup file name 'RogersTechXpert' which loads as "C:\Program Files\Rogers\TechXpert\5.8.7.2304\RogersTechXpert.exe" /AUTORUN.
How do I remove Rogers TechXpert?
You can uninstall Rogers TechXpert from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Rogers TechXpert 5.8.7, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Rogers TechXpert.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Rogers TechXpert 5.8.7 you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 20%
Keep it 80%
|
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MOST USED OS
~99%
Windows 7 (SP1)
|
Geography
71.43% of installs come from the United States
Which countries install it?
| United States |
71.43% |
| Canada |
28.57% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
50.00% |
|
| Acer |
50.00% |
|