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Should I remove Rogers TechXpert?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
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How common is it?
Reach 0.0001%


5.8.7 100.00%

Rogers TechXpert 5.8.7


Rogers TechXpert 5.8.7 is a program developed by Rogers Cable Communications. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is rogerstechxpert.exe. The software installer includes 28 files and is usually about 91.58 MB (96,024,770 bytes). A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). While about 71% of users of Rogers TechXpert come from the United States, it is also popular in Canada.

Program detailsProgram details

URL: www.rogers.com
Installation folder: C:\Program Files\Rogers\TechXpert\\
Uninstaller: "C:\Program Files\Rogers\TechXpert\\unins000.exe" /LOG
Estimated size: 91.58 MB

Program filesFiles installed by Rogers TechXpert 5.8.7

Program executable:rogerstechxpert.exe
Name:Rogers TechXpert
Path:C:\Program Files\rogers\techxpert\\rogerstechxpert.exe
Additional files:
  • PsdPackage.exe - TechXpert Extension
  • nprpspa.dll - TechXpert
  • libcef.dll - Chromium Embedded Framework (CEF) Dynamic Link Library
  • icudt.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • libGLESv2.dll - ANGLE libGLESv2 Dynamic Link Library
  • libEGL.dll - ANGLE libEGL Dynamic Link Library
  • ServicepointSdkHelper.dll (by Radialpoint SafeCare) - Servicepoint Sdk 5.8.7
  • DiagnosticFileGrabber.exe (by Radialpoint SafeCare) - Client Gateway 5.8.7
  • mdg37.exe
  • RogersP2_ServicepointService.exe
  • RogersTechXpertComHandler.exe
  • RpSpaWshComAgent.dll
  • SdkComWrapper.dll
  • SdkSpdConnector.dll
  • SdkSpdConnector64.dll
  • SpaShellExecutor37.exe
  • StopRogersP2Servicepoint.exe
  • Win8ToastNotification.dll
  • Windows7Features.dll
  • avcodec-53.dll
  • avformat-53.dll
  • avutil-51.dll
  • SdkComWrapperLib.dll
  • unins000.exe - Setup/Uninstall

Program behaviorsBehaviors exhibited

Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name 'Servicepoint Agent' with a plugin key of '@radialpoint.com/SPA_37,version=1' for all users of the PC.
  • RogersP2_ServicepointService.exe runs as a service named 'Rogers TechXpert Service' (ServicepointService37).
Startup File (User Run Once)
  • RogersTechXpert.exe is loaded once in the current user (HKCU) registry as a startup file name '*StartServicepoint' which loads as "C:\Program Files\Rogers\TechXpert\\RogersTechXpert.exe" /SHOWUISECTION RADIALPOINT_UI/SOFTWARE 1001.
Startup File (All Users Run)
  • RogersTechXpert.exe is loaded in the all users (HKLM) registry as a startup file name 'RogersTechXpert' which loads as "C:\Program Files\Rogers\TechXpert\\RogersTechXpert.exe" /AUTORUN.

How do I remove Rogers TechXpert?

Quickly and completely remove Rogers TechXpert 5.8.7 from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Rogers TechXpert from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers TechXpert 5.8.7, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers TechXpert.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Rogers TechXpert 5.8.7 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Automatically starts? Yes
(Found in the run registry)
Uninstall it 20%
Keep it 80%
Windows 7 (SP1)

Distribution by countryGeography

71.43% of installs come from the United States
Which countries install it?
  United States 71.43%
  Canada 28.57%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 50.00%
Acer 50.00%


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