82,399,351 programs installed

Should I remove Rogers Online Protection?

What percent of users and experts removed it?
53% remove it47% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #22,462
Reach 0.0098%
Lifespan of installation (until removal)
< 358.77 days
1027.87 days >
Average installed length: 540.07 days


9.0.58 47.45%
9.0.49 52.55%

Typically installed together

Rogers Online Protection

What is Rogers Online Protection?  (from Rogers Cable Communications)

Protect up to 3 PCs from the latest viruses and security threats.1 You can also set limits on what your children access online.


Rogers Online Protection is a software program developed by Rogers Cable Communications. The most common release is 9.0.49, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The primary executable is named AppR.exe. The setup package generally installs about 55 files and is usually about 71.71 MB (75,195,893 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 90% of users of Rogers Online Protection come from Canada, it is also popular in the United States and Netherlands.

Program detailsProgram details

Displayed publisher: Rogers
URL: www.rogers.com
Installation folder: C:\Program Files\Rogers Online Protection\Rogers Online Protection\
Uninstaller: "C:\Program Files\InstallShield Installation Information\{838C7521-062F-4781-ABCE-7C08E1B0AE7E}\setup.exe" -runfromtemp -l0x0009 -removeonly
Estimated size: 71.71 MB
Language: English

Program filesFiles installed by Rogers Online Protection

Program executable:AppR.exe
Name:Rogers Online Protection
AppDetector 9.0.49
Path:C:\Program Files\Rogers Online Protection\Rogers Online Protection\AppR.exe
Additional files:
  • AdblockR.dll - Rogers Online Protection (Radialpoint 9.0.49)
  • AntiFR.dll
  • AppR.exe - AppDetector 9.0.49
  • AVCntxtR.dll - Radialpoint 7.0.28
  • BckUpR.dll
  • BehaveEngineR.dll
  • BehaveR.dll
  • BitDefenderEngineR.dll
  • BsLR.dll
  • BsnsLgcR.dll
  • BsR.dll
  • Classifier.dll
  • ClBR.dll
  • CleanerR.dll
  • ClientVer.dll - Radialpoint 9.0.58
  • ClntpR.dll
  • CookieR.dll
  • CstmUIR.dll
  • DgR.exe - Rogers Online Protection - Diagnostic Utility
  • DiagFileGrabber.exe - Radialpoint Diagnostic File Grabber Support Utility 9.0.49
  • DInetR.dll
  • DlgR.dll
  • ExclusionManagerCOMR.dll
  • FileScannerCOMR.dll
  • FileScannerR.dll
  • FireR.dll
  • FreedomAPIR.dll
  • FreeSCR.dll
  • Fws.exe
  • GUIR.dll
  • IdxClnR.exe
  • inhR.dll
  • libbz2R.dll
  • LibZkR.dll
  • MalwareContextMenuR.dll
  • MalwareEngineR.dll
  • MalwareEngineRPSR.dll
  • MalwareUIR.dll
  • MalwareUpdateManagerCOMR.dll
  • mg.exe - Radialpoint MDG Support Utility 9.0.49
  • NetCnMnR.exe
  • OemLibR.dll
  • OemRepair.exe
  • PacketR.dll
  • PersistR.dll
  • pkR.dll
  • ProxiesR.dll

Program behaviorsBehaviors exhibited

Context Menu Handler
  • AVCntxtR.dll added as a content menu within Windows Explorer with the class {FFFFE5C1-34AF-4d4d-B3D3-5BB86A2BAA7B}.
Internet Explorer BHO
  • pkR.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'PopKill Class' with the class of {3C060EA2-E6A9-4E49-A530-D4657B8C449A} (Pop-Up Blocker BHO).
Scheduled Task
  • DgR.exe is scheduled as a task with the class '{37F0DFC3-6C0B-4FB6-BED7-555376B089F0}' (runs on registration).
  • Fws.exe runs as a service named 'Rogers Online Protection Firewall' (RP_FWS) "Radialpoint Firewall Service".
Startup File (User Run Once)
  • IdxClnR.exe is loaded once in the current user (HKCU) registry as a startup file name 'IndexCleaner' which loads as "C:\Program Files\Rogers Online Protection\Rogers Online Protection\IdxClnR.exe".

Program resource utilizationResource utilization averages

Memory:9.65 MB
21.09 MB average
Total CPU:0.0034187207%
0.031193% average
Kernel CPU:0.00165943%
0.016088% average
User CPU:0.00175929%
0.015104% average
70 average
I/O reads/min:1.48 KB
435.61 KB average
I/O writes/min:1.1 KB
105.02 KB average

How do I remove Rogers Online Protection?

Quickly and completely remove Rogers Online Protection from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Rogers Online Protection from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers Online Protection, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers Online Protection.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Rogers Online Protection you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 61%
Win Vista 1%
Windows Service? Yes
(Installs a service)
Uninstall it 53%
Keep it 47%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.04%
Windows Vista 20.44%
Windows XP 17.52%
Which OS releases does it run on?
Windows 7 Home Premium 51.47%
Windows Vista Home Premiu... 16.91%
Microsoft Windows XP 16.91%
Windows 7 Ultimate 4.41%
Windows 7 Professional 3.68%
Windows 7 Starter 2.94%

Distribution by countryGeography

90.28% of installs come from Canada
Which countries install it?
  Canada 90.28%
  United States 9.03%
  Netherlands 0.69%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 31.68%
Hewlett-Packard 26.73%
Acer 19.80%
Toshiba 12.87%
ASUS 3.96%
American Megatrends 1.98%
Compaq 0.99%
Common models
Dell Inspiron 530 2.83%
ASUSTeK K54C 1.89%
Dell Inspiron 1720 1.89%
Dell Inspiron 1525 1.89%
HP G62 Notebook PC 1.89%
HP G61 Notebook PC 1.89%

comments1 comment

user comment
user comment
Vicover a year ago
Step 2 does not work on my windows 8.1. After I press uninstall nothing happens and there are no prompts. Any suggestions what could be wrong?