82,399,351 programs installed

Should I remove Rogers Self Help Software?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #25,997
Reach 0.0072%


4059 94.06%
4056 3.96%
4053 1.98%

Typically installed together

Rogers Self Help Software

What is Rogers Self Help Software?  (from Rogers Cable Communications)

Rogers Self Help Software is a free suite of tools and utilities for your computer that keeps your system running properly, and makes your Hi-Speed Internet experience smooth and trouble-free. This free software can automatically fix problems that may prevent you from connecting to the Internet or accessing e-mail. If...  Read more


Rogers Self Help Software is a software program developed by Rogers Cable Communications. The most common release is 4059, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named rogersselfhelpservice.exe. The setup package generally installs about 9 files and is usually about 4.16 MB (4,362,115 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 86% of users of Rogers Self Help Software come from Canada, it is also popular in the United States and Thailand.

Program detailsProgram details

URL: rogershelp.com/yahoo/connection/shs
Installation folder: C:\Program Files\rogers\selfhealing
Uninstaller: C:\Program Files\Rogers\SelfHealing\uninst.exe
Estimated size: 4.16 MB

Program filesFiles installed by Rogers Self Help Software

Program executable:rogersselfhelpservice.exe
Name:Rogers Self Help Service
Path:C:\Program Files\rogers\selfhealing\rogersselfhelpservice.exe
Additional files:
  • shs.exe - Rogers Self Help Software
  • launcher.exe - SHS Launch Control
  • EasyHttp.dll - EasyHttp
  • NamedPipes.dll - NamedPipes
  • ldGuage.dll
  • nsisdt.dll
  • uninst.exe

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • launcher.exe is scheduled as a task with the class '{BAFE91AD-BF10-41BC-9D45-FD9FA85A89DC}' (runs on registration).
  • shs.exe is scheduled as a task with the class '{2522A2A8-447C-4AB0-AED6-EEDD847A193D}' (runs on registration).
  • RogersSelfHelpService.exe runs as a service named 'Rogers SHS Service' (RogersSelfHelpService).
Startup File (All Users Run)
  • shs.exe is loaded in the all users (HKLM) registry as a startup file name 'Rogers SHS' which loads as C:\Program Files\Rogers\SelfHealing\shs.exe.

How do I remove Rogers Self Help Software?

Quickly and completely remove Rogers Self Help Software from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Rogers Self Help Software from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers Self Help Software, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers Self Help Software.

Win 7 (SP1) 43%
Win Vista 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 21%
Keep it 79%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 45.54%
Windows Vista 33.66%
Windows XP 18.81%
Windows 8 1.98%
Which OS releases does it run on?
Windows 7 Home Premium 39.00%
Windows Vista Home Premiu... 31.00%
Microsoft Windows XP 18.00%
Windows 7 Professional 4.00%
Windows 7 Ultimate 2.00%
Windows Vista Home Basic 2.00%

Distribution by countryGeography

85.71% of installs come from Canada
Which countries install it?
  Canada 85.71%
  United States 13.27%
  Thailand 1.02%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 48.10%
Dell 24.05%
Acer 12.66%
American Megatrends 3.80%
ASUS 2.53%
Intel 2.53%
Sony 2.53%
Toshiba 2.53%
Common models
Compaq-Presario NP185AA-A... 10.11%
HP G60 Notebook PC 4.49%
HP Pavilion dv6 Notebook ... 3.37%
Compaq-Presario GX618AA-A... 2.25%
Dell Dell DM051 2.25%
Dell Inspiron 530 2.25%


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