84,488,480 programs installed

Should I remove Creative System Information?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,764
United States Rank #3,550
Reach 0.1453%
Lifespan of installation (until removal)
< 16.31 days
481.13 days >
Average installed length: 252.80 days


1.10 100.00%

Other programs by Creative Technology Ltd

Creative System Information

What is Creative System Information?  (from Creative Technology Ltd)

The Creative System Information utility is designed to reduce the turnaround time of technical issues and provide a quicker problem resolution for Creative customers. This is achieved by compiling and sending your PC system information to the Creative Technical support team, for a faster and more thorough diagnosis. Cr...  Read more


Creative System Information is a software program developed by Creative Technology Ltd. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named ctsi.exe. The setup package generally installs about 2 files and is usually about 1.15 MB (1,210,421 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 50% of users of Creative System Information come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: www.creative.com
Installation folder: C:\Program Files\Creative\Support\System Information
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6
Estimated size: 1.15 MB

Program filesFiles installed by Creative System Information

Program executable:ctsi.exe
Name:Creative System Information
Path:C:\Program Files\creative\support\system information\ctsi.exe
Additional files:
  • CTAudEp.dll - Audio Endpoint Selection

Program behaviorsBehaviors exhibited

Scheduled Task
  • CTSi.exe is scheduled as a task with the class '{857AF6A2-DD7B-4FF5-938A-A51573BC427D}' (runs on registration).

How do I remove Creative System Information?

You can uninstall Creative System Information from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Creative System Information, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Creative System Information.

Uninstall it 8%
Keep it 92%
PC installation base

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 57.32%
Windows 10 38.53%
Windows XP 2.06%
Windows Vista 2.02%
Windows Server 2003 0.07%
Which OS releases does it run on?
Windows 7 Home Premium 26.44%
Windows 7 Ultimate 16.64%
Windows 7 Professional 12.75%
Windows 10 Home 8.58%
Windows 10 Pro 8.06%
Windows 8.1 7.04%

Distribution by countryGeography

50.33% of installs come from the United States
Which countries install it?
  United States 50.33%
  United Kingdom 7.87%
  Canada 4.34%
  France 3.70%
  Sweden 3.39%
  Finland 3.13%
  Australia 2.35%
  DK 2.04%
  Norway 2.01%
  Italy 1.64%
  Saudi Arabia 1.55%
  Czech Republic 1.18%
  Greece 1.18%
  India 1.15%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 19.80%
Dell 18.89%
Acer 15.25%
ASUS 15.10%
Toshiba 4.02%
Intel 3.19%
Lenovo 2.20%
Alienware 2.20%
MSI 1.75%
Samsung 1.37%
American Megatrends 0.53%
Common models
ASUS All Series 19.06%
HP Pavilion dv6 Notebook ... 2.99%
HP Pavilion g6 Notebook P... 2.99%
Dell XPS 8500 2.83%
MSI MS-7751 2.68%
Dell XPS 8300 2.36%

About Creative Technology Ltd

Creative designs, manufactures and distributes digitized sound and video boards, computers and related multimedia, and personal digital entertainment products.
Publisher URL: us.creative.com


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