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Should I remove Creative-Diagnose?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
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How common is it?
Global Rank #22,284
Reach 0.0088%


5.11 100.00%

Other programs by Creative Technology Ltd



Creative-Diagnose is a program developed by Creative Technology Ltd. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is diagnos3u.exe. The software installer includes 46 files and is usually about 18.64 MB (19,543,851 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 83% of users of Creative-Diagnose come from Germany, it is also popular in the United States and Austria.

Program detailsProgram details

URL: www.creative.com
Installation folder: C:\Program Files\Creative\Diagnostics
Uninstaller: RunDll32 C:\Program Files2\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8
Estimated size: 18.64 MB

Program filesFiles installed by Creative-Diagnose

Program executable:diagnos3u.exe
Name:Diagnostics Application
Diagnostics MFC Application
Path:C:\Program Files\creative\diagnostics\diagnos3u.exe
Additional files:
  • RestEng.dll - RestEng Dynamic Link Library (Restore Defaults Engine DLL)
  • HookWndU.dll - Creative Dialog Skin Engine
  • CTAudEp.dll - Audio Endpoint Selection
  • CTDiagMgu.dll - CTDiagMg Dynamic Link Library (CTDiagMg DLL)
  • 3DMidi.exe - Creative 3D MIDI Player
  • ACAux.dll - Audio Creation Mode
  • ACEffect.dll - Creative Audio Creation Mode console
  • ACMgr.dll
  • ACMixer.dll
  • ACRec.dll
  • ACSource.dll
  • ALchemy.exe - Creative ALchemy
  • AsioDev.dll - Creative ASIO Devices
  • AudCvrtu.dll - Audio Converter (Audio Converter DLL)
  • AudCvtu.exe - Audio Converter Application
  • AudFrmtu.dll - Audio Format Option DLL
  • CMSRegOu.exe - CMSRegOW
  • CodcMgru.dll - Creative Codec Manager
  • ConsoLCu.exe - Console (Console Launcher)
  • CrBufEnu.dll - Circular Buffer Engine
  • CTAbout.dll - Creative About Box
  • CTAboutu.dll
  • CTAL6Svc.dll - System Level Service Installer
  • CTAppAsc.dll - Application Association
  • CTAudCln.dll - Creative AudioCleanup (Creative Audio Cleanup)
  • CTAudMon.dll - Audio Monitoring
  • CTAudSeu.dll - CTAudSel library
  • CTCDCovU.exe - Creative MediaSource Print CD Cover
  • CTCMSu.exe - Creative MediaSource (Creative MediaSource 5 Player)
  • CTDBEngu.dll - CTDBEng Dynamic Link Library (CTDBEng DLL)
  • CTDetctu.exe - Creative MediaSource Detector
  • CTDRMRes.dll - Creative DRM UI Resource DLL
  • CTDRMUIu.dll - Creative DRM UI
  • CTEAXClu.dll - EAX Clone Module
  • CTEPImpu.exe - Creative External Playlist Import Application
  • CTHlpr.dll - Creative Software Sales (Creative State Helper)
  • CTHtmlu.dll - CTHtml
  • CTImprtU.exe - Creative Import Application
  • CTIniFu.dll - CTIniF
  • CTIntrfc.dll - CTIntrfc
  • CTIntrfu.dll
  • CTLogDBu.dll - CTLogDB Dynamic Link Library (CTLogDB)
  • CTMALitU.exe - Creative Music Analyzer Lite
  • CTMCWavu.dll - CTMChWav Dynamic Link Library (CTMChWav DLL)
  • DNT_PCAPP_LB_5_11_02.exe - Creative Diagnostics (Self installation)

Program behaviorsBehaviors exhibited

Autoplay Handler
  • CTCMSu.exe is registered as an AutoPlay event handler named 'CTPlayMusicFilesOnArrivalu' with the ProgID of 'CTAutoPLu.MusicFilesPlayer.1' and the action verb 'open.
4 Scheduled Tasks
  • CTCMSu.exe is scheduled as a task with the class '{FB691962-AD72-4007-945D-AD5D9808EEB0}' (runs on registration).
  • AudCvtu.exe is scheduled as a task with the class '{F0701244-1467-4BE5-8574-45C2156B6D01}' (runs on registration).
  • 3DMidi.exe is scheduled as a task with the class '{33DA943D-4D0F-44AC-90C5-464E406BC04C}' (runs on registration).
  • ConsoLCu.exe is scheduled as a task with the class '{DEFC507C-A50D-437B-99FE-713D3A56A36E}' (runs on registration).
Startup File (User Run)
  • CTDetctu.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Creative Detector U' and executes as "C:\Program Files\Creative\MediaSource5\CTDetctu.exe" /R.
Startup File (User Run Once)
  • CMSRegOu.exe is loaded once in the current user (HKCU) registry as a startup file name 'CMSRegOu' which loads as "C:\Program Files\Creative\MediaSource5\CMSRegOu.exe" /r.

How do I remove Creative-Diagnose?

You can uninstall Creative-Diagnose from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Creative-Diagnose, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Creative-Diagnose.

Win 7 (SP1) 88%
Win 7 1%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 88.51%
Windows 10 7.47%
Windows XP 2.30%
Windows Vista 1.72%
Which OS releases does it run on?
Windows 7 Ultimate 31.61%
Windows 7 Home Premium 30.46%
Windows 7 Professional 25.86%
Windows 10 Pro 3.45%
Microsoft Windows XP 2.30%
Windows 10 Home 1.72%

Distribution by countryGeography

82.61% of installs come from Germany
Which countries install it?
  Germany 82.61%
  United States 8.70%
  Austria 4.35%
  Switzerland 2.72%
  Italy 0.54%
  Netherlands 0.54%
  Slovakia 0.54%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 23.46%
Acer 20.99%
ASUS 7.41%
American Megatrends 3.70%
Hewlett-Packard 2.47%
Intel 2.47%
Medion 2.47%
Common models
Dell XPS 8300 9.52%
Acer Aspire M7720 8.33%
Dell Studio XPS 8100 5.95%
Alienware Area 51 2.38%
Gigabyte EX58-UD5 2.38%
Gigabyte P55M-UD2 2.38%

About Creative Technology Ltd

Creative designs, manufactures and distributes digitized sound and video boards, computers and related multimedia, and personal digital entertainment products.
Publisher URL: us.creative.com


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