84,488,480 programs installed

Should I remove Creative ZEN?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #19,356
United States Rank #16,985
Reach 0.0116%
Lifespan of installation (until removal)
< 6.82 days
201.11 days >
Average installed length: 105.67 days


1.0 100.00%

Typically installed together

Other programs by Creative Technology Ltd

Creative ZEN

What is Creative ZEN?

All players support MP3 and WMA formats, while some models support also WAV and Audible formats. They are bundled with device drivers and Creative MediaSource, a media player that includes transferring and syncing abilities exclusively for the players. Some models are PlaysForSure-certified for being compatible with Windows Media Player via Media Transfer Protocol (MTP) and supporting the Janus DRM.


Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is antivirus avg.exe. The software installer includes 43 files and is usually about 7.92 MB (8,309,099 bytes).

Program detailsProgram details

URL: www.creative.com
Installation folder: C:\Program Files\Creative\Creative ZEN
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D
Estimated size: 7.92 MB

Program filesFiles installed by Creative ZEN

Program executable:antivirus avg.exe
Path:C:\users\user\desktop\antivirus avg.exe
Additional files:
  • CTId3Res.dll - CTId3Tag Resource Dynamic Link Library (CTId3Res DLL)
  • CTConfig.dll - CTConfig Dynamic Link Library (Creative Config DLL)
  • CTId3Tag.dll - CTId3Tag Dynamic Link Library (CTId3Tag DLL)
  • CTJBNS2.dll - CTJBNS Dynamic Link Library (Creative Zen Media Explorer Plugin)
  • HookWnd.dll - Creative Dialog Skin Engine
  • HookWndU.dll
  • Burp.dll - Creative Bitmap Processor
  • CTPlyLst.exe - CTPlyLst Application (Creative Playlist Wizard)
  • CTAbout.dll - Creative About Box
  • CTWMATag.dll - ReadWMATag DLL
  • CTPIM.exe - PIM Editor
  • CTPIMu.exe
  • CTIntrfc.dll - CTIntrfc
  • CTIntrfu.dll
  • CTJBPlay.exe - CTJBPlay (Creative Jukebox Player)
  • CTRegSvr.exe - CTRegSvr
  • JBNSRes.dll - JBNSRes (Creative Jukebox Explorer Plugin Resource)
  • CTJBEXP2.dll - CTNJB3 (CTNJB3 core module)
  • CTNAS.dll - CTNAS (Creative Nomad Audio Streaming)
  • Muce.dll - Creative MBCS-Unicode Conversion Engine (MUCE)
  • MFInfou.dll - Creative Media File Information Module (DLL to get media file information)
  • CTSUSDKu.dll - Creative Software AutoUpdate Plugin (CTSUSDK)
  • CTImpt3u.exe - ImportWizardMTPPlayer Application (Creative Import Wizard File)
  • CTCheck.exe - Creative Media Explorer Detector
  • CtMtpRc.dll - Creative Media Explorer (MTP) (Creative Shell Extension Resource)
  • HomeRc.dll - Creative Shell Extension Home Page Resource
  • PicRc.dll
  • ShCtMtp.dll - Creative Shell Extension
  • AVConvU.dll - AVConvU Dynamic Link Library (Creative Audio Video Converter DLL)
  • CTSUAppu.exe - Creative Software AutoUpdate (Creative Software AutoUpdate Manager)
  • VIDef.dll - Default Video Format Profile
  • GenreRc.dll - Zen Media Explorer (MTP) (Creative Shell Extension Helper, Genre Resource)
  • ModeHlp.dll - Creative Shell Extension Helper, Modes
  • QueTray.exe - Queue Manager Tray Helper
  • ShCtWpd.dll - Creative Media Explorer
  • CTConvU.dll - Creative Convert Tool (Convert Tool)
  • CTPlyLsU.exe
  • CTAboutu.dll
  • CTRegSvu.exe
  • AVSrcU.dll

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • CTCheck.exe is loaded in the all users (HKLM) registry as a startup file name 'CTCheck' which loads as C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe.

How do I remove Creative ZEN?

You can uninstall Creative ZEN from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Creative ZEN, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Creative ZEN.

Win Vista (SP2) 36%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 38.86%
Windows XP 35.81%
Windows 7 22.27%
Windows 10 3.06%
Which OS releases does it run on?
Windows Vista Home Premiu... 34.98%
Microsoft Windows XP 34.98%
Windows 7 Home Premium 13.90%
Windows 7 Ultimate 4.48%
Windows 7 Professional 3.14%
Windows Vista Home Basic 3.14%

Distribution by countryGeography

49.82% of installs come from the United States
Which countries install it?
  United States 49.82%
  Germany 10.32%
  United Kingdom 8.90%
  France 4.63%
  Italy 3.91%
  Canada 3.56%
  Belgium 2.14%
  Netherlands 2.14%
  Spain 1.42%
  Australia 1.07%
  Sweden 1.07%
  Greece 1.07%
  Israel 1.07%
  Poland 1.07%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 26.47%
Hewlett-Packard 23.53%
Acer 10.29%
Toshiba 5.88%
American Megatrends 5.15%
Intel 4.41%
Medion 3.68%
Samsung 2.21%
Gateway 1.47%
Lenovo 1.47%
Sahara 1.47%
Common models
Dell Inspiron 530 2.78%
Dell Studio 540 2.78%
Compaq-Presario KX752AA-A... 1.85%
Dell Inspiron 1525 1.85%
Gigabyte G31M-ES2L 1.85%
HP Pavilion dv6 Notebook ... 1.85%

About Creative Technology Ltd

Creative designs, manufactures and distributes digitized sound and video boards, computers and related multimedia, and personal digital entertainment products.
Publisher URL: us.creative.com

comments1 comment

user comment
user comment
chrisover a year ago
I am unable to uninstall creative Zen I keep getting an error -5006: 0x80030005 when using the control panel