84,488,480 programs installed

Should I remove Creative Diagnostics?

What percent of users and experts removed it?
19% remove it81% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #6,373
United States Rank #4,271
Reach 0.0707%
Lifespan of installation (until removal)
< 25.08 days
740.00 days >
Average installed length: 388.81 days


5.11 100.00%

Other programs by Creative Technology Ltd

Creative Diagnostics

What is Creative Diagnostics?

Creative Diagnostics is a diagnostic utility tool that comes with varius Corel applications.


Creative Diagnostics is a software program developed by Creative Technology Ltd. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. The primary executable is named diagnos3u.exe. The setup package generally installs about 35 files and is usually about 17.98 MB (18,854,178 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 69% of users of Creative Diagnostics come from the United States, it is also popular in United Kingdom and France.

Program detailsProgram details

URL: www.creative.com
Installation folder: C:\Program Files\Creative\Diagnostics
Uninstaller: RunDll32 C:\Program Files2\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8
Estimated size: 17.98 MB

Program filesFiles installed by Creative Diagnostics

Program executable:diagnos3u.exe
Name:Diagnostics Application
Diagnostics MFC Application
Path:C:\Program Files\creative\diagnostics\diagnos3u.exe
Additional files:
  • RestEng.dll - RestEng Dynamic Link Library (Restore Defaults Engine DLL)
  • HookWndU.dll - Creative Dialog Skin Engine
  • CTAudEp.dll - Audio Endpoint Selection
  • CTDiagMgu.dll - CTDiagMg Dynamic Link Library (CTDiagMg DLL)
  • AboutNTISDK.dll (by NewTech Infosystems) - NTI CD-Writing SDK Library (AboutNTISDK DLL)
  • AudCvrtu.dll - Audio Converter (Audio Converter DLL)
  • AudCvtu.exe - Audio Converter Application
  • AudFrmtu.dll - Audio Format Option DLL
  • CdrMmc32.dll (by NewTech Infosystems) - NTI CD-Writing SDK (CdrMmc32 DLL)
  • Cdrw32.dll - Cdrw32 DLL
  • CdrwEx32.dll - CdrwEx32 DLL
  • CdrwUpdu.exe - Creative CD Burner Drive Update (CD Burner Drive Update)
  • CMSRegOu.exe - CMSRegOW
  • CodcMgru.dll - Creative Codec Manager
  • CrBufEnu.dll - Circular Buffer Engine
  • CTAbout.dll - Creative About Box
  • CTAboutu.dll
  • CTAudCln.dll - Creative AudioCleanup (Creative Audio Cleanup)
  • CTBrnW2A.dll - Creative MediaSource (Burn CD Wrapper)
  • CTCDCovU.exe - Creative MediaSource Print CD Cover
  • CTCMSu.exe - Creative MediaSource 5 Player
  • CTDBEngu.dll - CTDBEng Dynamic Link Library (CTDBEng DLL)
  • CTDetctu.exe - Creative MediaSource Detector
  • CTDRMRes.dll - Creative DRM UI Resource DLL
  • CTDRMUIu.dll - Creative DRM UI
  • CTEAXClu.dll - EAX Clone Module
  • CTEPImpu.exe - Creative External Playlist Import Application
  • CTHtmlu.dll - CTHtml
  • CTImprtU.exe - Creative Import Application
  • CTIniFu.dll - CTIniF
  • CTIntrfc.dll - CTIntrfc
  • CTIntrfu.dll
  • CTLogDBu.dll - CTLogDB Dynamic Link Library (CTLogDB)
  • CTMALitU.exe - Creative Music Analyzer Lite

Program behaviorsBehaviors exhibited

Autoplay Handler
  • CTCMSu.exe is registered as an AutoPlay event handler named 'CTPlayMusicFilesOnArrivalu' with the ProgID of 'CTAutoPLu.MusicFilesPlayer.1' and the action verb 'open.
Startup File (User Run)
  • CTDetctu.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Creative Detector U' and executes as "C:\Program Files\Creative\MediaSource5\CTDetctu.exe" /R.

How do I remove Creative Diagnostics?

You can uninstall Creative Diagnostics from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Creative Diagnostics, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Creative Diagnostics.

Win 7 (SP1) 84%
Win Vista 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 19%
Keep it 81%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 85.72%
Windows 10 9.18%
Windows Vista 4.16%
Windows XP 0.86%
Windows Server 2003 0.07%
Which OS releases does it run on?
Windows 7 Home Premium 35.20%
Windows 7 Ultimate 29.09%
Windows 7 Professional 20.40%
Windows 10 Home 3.16%
Windows Vista Home Premiu... 2.87%
Windows 10 Pro 2.08%

Distribution by countryGeography

68.84% of installs come from the United States
Which countries install it?
  United States 68.84%
  United Kingdom 5.55%
  France 4.33%
  Canada 3.36%
  Australia 2.49%
  Netherlands 1.93%
  Japan 1.58%
  Italy 1.12%
  Belgium 1.02%
  Finland 0.76%
  DK 0.76%
  Sweden 0.66%
  Taiwan 0.51%
  Poland 0.51%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 51.48%
Hewlett-Packard 10.78%
Alienware 6.87%
Intel 4.99%
ASUS 4.58%
Acer 3.91%
Common models
Dell XPS 8300 18.10%
Dell Studio XPS 435T/9000 10.30%
Dell Studio XPS 9100 7.49%
Alienware Aurora 4.37%
ASUS All Series 3.90%
Dell Studio XPS 8100 3.12%

About Creative Technology Ltd

Creative designs, manufactures and distributes digitized sound and video boards, computers and related multimedia, and personal digital entertainment products.
Publisher URL: us.creative.com


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