84,488,480 programs installed

Should I remove Creative Software AutoUpdate?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,389
United States Rank #1,347
Reach 0.4928%
Lifespan of installation (until removal)
< 17.53 days
517.23 days >
Average installed length: 271.77 days


1.41 27.99%
1.40 72.01%

Other programs by Creative Technology Ltd

Creative Software AutoUpdate

What is Creative Software AutoUpdate?

Creative Software AutoUpdate is the updater program which runs with Windows (in the background as a service) and automatically starts up when your computer boots. It checks for updates and automatically downloads and installs them if found based on the user's settings.


The most common release is 1.40, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named autoupdate.exe. The setup package generally installs about 24 files and is usually about 1.8 MB (1,891,291 bytes). The installed file AutoUpdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.

Program detailsProgram details

URL: www.creative.com
Installation folder: C:\Program Files\Creative\Shared Files\Software Update
Uninstaller: RunDll32 C:\Program Files2\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Informat
Estimated size: 1.8 MB

Program filesFiles installed by Creative Software AutoUpdate

Program executable:autoupdate.exe
Name:Creative Software AutoUpdate
Path:C:\Program Files\creative\shared files\software update\autoupdate.exe
Additional files:
  • CTSUEng.ocx - Creative Software AutoUpdate Engine (Creative Software AutoUpdate OCX Module)
  • CTXMLPsr.dll - Creative Technology Ltd XML Parser (Creative XML Parser Engine File)
  • CTCRC.dll - Creative Technology Ltd CTCRC (CTCRC)
  • AutoUpdateA.exe - Creative Software AutoUpdate
  • CTPID.ocx - CTPID ActiveX Control Module
  • HookWnd.dll - Creative Dialog Skin Engine
  • CTSURun.exe - CTSURun

Program behaviorsBehaviors exhibited

Scheduled Task
  • AutoUpdate.exe is scheduled as a task with the class '{13231116-DDAC-43E6-8F12-0A39678E2F1E}' (runs on registration).
Startup File (User Run)
  • AutoUpdate.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Creative Software Update' and executes as "C:\Program Files\Creative\Shared Files\Software Update\AutoUpdate.exe" /Silent.
2 Startup Files (User Run Once)
  • AutoUpdate.exe is loaded once in the current user (HKCU) registry as a startup file name 'CTAutoUpdate' which loads as "C:\Program Files\Creative\Shared Files\Software Update\AutoUpdate.exe" /RunFromInstaller.
  • CTSURun.exe is loaded once in the current user (HKCU) registry as a startup file name 'CTSU' which loads as "C:\Program Files\Creative\Shared Files\Software Update\CTSURun.exe".

How do I remove Creative Software AutoUpdate?

You can uninstall Creative Software AutoUpdate from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Creative Software AutoUpdate, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Creative Software AutoUpdate.

Auto-starting? Yes
(Found in the run registry)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 67.95%
Windows 10 23.47%
Windows Vista 4.34%
Windows XP 4.19%
Windows Server 2003 0.05%
Which OS releases does it run on?
Windows 7 Home Premium 24.79%
Windows 7 Ultimate 24.45%
Windows 7 Professional 16.92%
Windows 10 Pro 6.01%
Windows 8.1 Pro 5.87%
Microsoft Windows XP 4.18%

Distribution by countryGeography

50.72% of installs come from the United States
Which countries install it?
  United States 50.72%
  Germany 10.17%
  United Kingdom 6.65%
  France 3.50%
  Canada 3.42%
  Netherlands 2.33%
  Italy 2.27%
  Australia 1.92%
  Sweden 1.50%
  Spain 1.12%
  Poland 1.00%
  Belgium 0.87%
  Greece 0.86%
  Austria 0.85%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 40.42%
Hewlett-Packard 9.88%
Intel 7.43%
Acer 7.27%
ASUS 5.66%
American Megatrends 2.47%
Alienware 2.03%
Medion 0.42%
Common models
Dell XPS 8300 11.67%
ASUS All Series 6.91%
Dell Studio XPS 435T/9000 6.15%
Dell Studio XPS 9100 4.21%
Dell Dell XPS420 3.96%
Dell Dell DXP061 3.07%

About Creative Technology Ltd

Creative designs, manufactures and distributes digitized sound and video boards, computers and related multimedia, and personal digital entertainment products.
Publisher URL: us.creative.com


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