84,488,480 programs installed

Should I remove Business Contact Manager for Microsoft Outlook 2010?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #6,976
United States Rank #4,176
Reach 0.0615%
Lifespan of installation (until removal)
< 28.98 days
854.81 days >
Average installed length: 449.14 days


4.0.12006.0 0.58%
4.0.11308.0 97.44%
4.0.9925.0 1.98%

Other programs by Microsoft

Business Contact Manager for Microsoft Outlook 2010

What is Business Contact Manager for Microsoft Outlook 2010?  (from Microsoft)

Microsoft Outlook with Business Contact Manager provides powerful customer and contact management to improve the effectiveness of your sales, marketing, and customer service efforts.


Business Contact Manager for Microsoft Outlook 2010 is a software program developed by Microsoft. The most common release is 4.0.11308.0, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 115 files and is usually about 44.26 MB (46,412,892 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 77% of users of Business Contact Manager for Microsoft Outlook 2010 come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: www.microsoft.com/en-us/download/details.aspx?id=21060
Help link: support.microsoft.com
Installation folder: C:\Program Files\Microsoft Small Business\
Uninstaller: "C:\Program Files\Microsoft Small Business\Business Contact Manager\SetupBootstrap\Setup.exe" /remove {E4B48349-A165-4097-8D78-AC950BD8638E}
Estimated size: 44.26 MB

Program filesFiles installed by Business Contact Manager for Microsoft Outlook 2010

  • Microsoft.Interop.eCRM.NetFW.dll - Business Contact Manager for Microsoft Office Outlook 2003 (NetFW interop)
  • BcmHistoryAddin.Resources.dll - Business Contact Manager para Microsoft Outlook 2010 (Común de BCM)
  • BCMCommon.dll - Business Contact Manager for Microsoft Outlook 2010 (BCM Common)
  • BcmFirewall.exe - BCM Firewall Utility
  • BcmHistoryAddin.dll - BCM History Add-in
  • BCMHooks.dll - BCM Install Hooks
  • BcmImportUtility.exe - BCM Migration Utility
  • BCMRes.dll - BCM Resources
  • BcmSimpleFileSharing.exe - BCM Simple File Sharing Utility
  • BcmSqlNetProt.exe - BCM Sql Network Protocol Utility
  • BcmSqlStartupSvc.exe - BCM SQL Startup Service
  • BcmUser.exe - BCM User Utility
  • BusinessLayer.dll - BCM Business layer
  • deploymenttool.exe - DeploymentTool
  • IInstallHook.dll
  • Iris.Mapi.MessageStore.dll - BCM Message store
  • Microsoft.BusinessSolutions.eCRM.DataSync.dll - BCM Data Sync Interfaces
  • Microsoft.BusinessSolutions.eCRM.ISVDeployment.MAPIProperties.dll - BCM ISV Deployment Tool MAPI Library
  • Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.dll - BCM Outlook add-in C# utilities
  • Microsoft.BusinessSolutions.eCRM.OutlookAddIn.dll - BCM Outlook add-in
  • Microsoft.BusinessSolutions.eCRM.Reports2.dll - BCM Reports
  • Microsoft.Interop.eCRM.mscomctl.dll - MSComCtl interop
  • Microsoft.Interop.eCRM.MSForms.dll - MSForms interop
  • Microsoft.Interop.eCRM.Ole.dll - OLE interop
  • Microsoft.Interop.eCRM.ShDocVw.dll - SHDocVw interop
  • Microsoft.Interop.Mapi.Impl.dll - MAPI Interop implementation
  • Microsoft.Interop.Mapi.Interfaces.dll - MAPI Interop Interfaces
  • Microsoft.Interop.Mapi.PropTags.dll - MAPI Interop Property tags
  • Microsoft.Iris.ImportExport.dll - BCM Import/export base
  • OutlookUtil.dll - BCM Outlook Utility
  • OutlookUtil.Resources.dll
  • WinFormsHost.dll - Managed form regions support
  • WinFormsRegions.dll
  • WizardInterface.dll - WizardInterface
  • XmlSourceAdapterInterface.dll - XmlSourceAdapterInterface
  • Microsoft.Advertising.Publisher.Client.Controls.dll - Microsoft adCenter SDK for Software Publishers (Microsoft adCenter SDK for Software Publishers: Controls)
  • msadapi.dll
  • msadctls.dll
  • setup.exe - Microsoft Business Contact Manager Setup (Business Contact Manager Setup)
  • adodb.dll - Microsoft® Visual Studio .NET
  • extensibility.dll
  • msvcr71.dll - Microsoft® C Runtime Library
  • stdole.dll
  • MPAClientEx.dll - Microsoft Product Activation (MPAClient Dynamic Link Library)
  • Office.dll - 2007 Microsoft Office system (Microsoft.Office.Core)
  • MoneyMigrationWrapper.dll - Microsoft Office Accounting (Office Accounting file)
  • PayPalWordAddinShim.dll - Office Accounting
  • msidcrl40.dll - Microsoft® Identity CRL (IDCRL Dynamic Link Library)
  • ParseLib2.dll - Address Parsing Library (MSR Address Parser Library)
  • lasba.dll - Microsoft(R) Money (Microsoft Money Local authentication)
  • lasba07.dll
  • AddressParser.dll - Office Accounting
  • AnalysisTools.exe - Office Accounting Analysis Tools
  • BACSDriver.dll
  • DataMigration.dll
  • DbUpgradeResources.dll
  • enumscriptresource.dll
  • ExecuteRestricted.exe
  • ILoader.dll
  • ImportExport.dll
  • Loader.dll

Program behaviorsBehaviors exhibited

  • BcmSqlStartupSvc.exe runs as a service named 'Business Contact Manager SQL Server Startup Service' (BcmSqlStartupSvc) "Controls the start of the Business Contact Manager SQL Server instance (MSSMLBIZ).".

Program resource utilizationResource utilization averages

Memory:1 MB
21.09 MB average
Kernel CPU:0.00001397%
0.016088% average
CPU cycles/sec:644
8,062,084 average
I/O reads/min:0 Bytes
435.61 KB average

How do I remove Business Contact Manager for Microsoft Outlook 2010?

You can uninstall Business Contact Manager for Microsoft Outlook 2010 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Business Contact Manager for Microsoft Outlook 2010, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Business Contact Manager for Microsoft Outlook 2010.

Win 7 (SP1) 72%
Win Vista (SP1) 0%
Windows Service? Yes
(Installs a service)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 74.40%
Windows 10 20.99%
Windows Vista 3.79%
Windows XP 0.82%
Which OS releases does it run on?
Windows 7 Home Premium 51.03%
Windows 7 Professional 13.65%
Windows 7 Ultimate 8.60%
Windows 10 Home 7.53%
Windows 8.1 5.38%
Windows Vista Home Premiu... 2.98%

Distribution by countryGeography

77.33% of installs come from the United States
Which countries install it?
  United States 77.33%
  United Kingdom 9.53%
  Canada 2.94%
  Australia 1.83%
  Israel 1.83%
  Finland 0.83%
  Norway 0.50%
  New Zealand 0.50%
  Singapore 0.33%
  Switzerland 0.33%
  Japan 0.33%
  Hong Kong 0.28%
  Brazil 0.28%
  India 0.28%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 32.08%
Dell 30.21%
Acer 10.07%
Toshiba 8.90%
ASUS 8.78%
Lenovo 3.40%
Samsung 2.93%
Intel 0.82%
Common models
HP Pavilion dv7 Notebook ... 6.53%
HP Pavilion dv6 Notebook ... 6.31%
HP Pavilion g6 Notebook P... 3.83%
HP Pavilion g7 Notebook P... 3.38%
Dell XPS 8300 2.93%
Dell Inspiron N5110 2.70%

About Microsoft

Microsoft Corporation develops, manufactures, licenses and supports a variety of products and services related to computing.
Publisher URL: www.microsoft.com


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