84,488,480 programs installed

Should I remove Acer VCM?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,495
United States Rank #2,160
Reach 0.4562%
Lifespan of installation (until removal)
< 11.61 days
342.50 days >
Average installed length: 179.96 days


4.05.3501 35.02%
4.05.3500 0.17%
4.05.3100 0.69%
4.05.3004 7.65%
4.05.3002 20.22%
4.05.3000 24.96%
4.00.3009 0.38%
4.00.3008 0.42%
4.00.3006 4.05%
4.00.3004 1.00%
3.2.3002 0.72%
3.1.3000 4.60%
3.0.3002 0.12%

Typically installed together

Other programs by Acer

Acer VCM

What is Acer VCM?  (from Acer)

Acer Video Conference Manager (VCM) is an application that is preinstalled on selected Acer Aspire One models. Acer VCM enhances Instant Messenger video conferencing. Acer VCM works with Windows Live Messenger, AOL Instant Messenger, and Skype and provides additional value to the instant messenger by allowing for crisp...  Read more


Acer VCM is a software program developed by Acer. The most common release is 4.05.3501, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The programs's main executable is acervcm.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 1.97 MB of memory. The setup package generally installs about 46 files and is usually about 23.96 MB (25,123,424 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 7. While about 33% of users of Acer VCM come from the United States, it is also popular in Germany and Italy.

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.
Some users and experts alike have reported that this program is considered bloatware or bundleware. Such software is optional and can be safely removed if you do not utilize the features of the progam.
Acer laptops typically come bundled with a number of both installed utilities as well as try before you buy commercial software.
  • It is usually licensed for use only on the Acer PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: www.acer.com
Installation folder: C:\Program Files\Acer\Acer VCM
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0
Estimated size: 23.96 MB
Language: English

Program filesFiles installed by Acer VCM

Program executable:acervcm.exe
Name:Acer Video Conference Manager
Acer VCM
Path:C:\Program Files\acer\acer vcm\acervcm.exe
Additional files:
  • AcerSirenDec.dll (by Acer Incoporated) - Acer Siren Audio Decoding Filter
  • AcerSirenEnc.dll (by Acer Incoporated) - Acer Siren Audio Encoding Filter
  • AcerWmv9ScreenEnc.dll - Acer WMV9 Screen Encoding Filter
  • acerwmv9enc.dll - Acer WMV9 Video Encoding Filter
  • Acer.Empowering.Windows.Forms.dll (by Acer inc) - Acer Empowering UI Components (AcerEmpoweringUI)
  • AcerVCMProxy.exe - Acer Video Conference Manager (AcerVCMProxy)
  • AIMPlugin.dll - AIM plugin for AcerVCM
  • aSpyAgent.dll - aSpyAgent Dynamic Link Library
  • Channel.dll - Channel Dynamic Link Library
  • DllInjector.exe - DllInjector Application
  • RS_Service.exe - Raw Socket Service
  • VC.exe - Acer Video Quality Enhancement
  • AcerScreenCap.dll - Acer Screen Capture Filter
  • AcerBlueToothAPI.dll - AcerBlueToothAPILib (AcerBlueToothAPI Library)
  • AcerBlueToothAPI64.dll - AcerBlueToothAPI Library(x64)
  • AcerSkypeAPI.dll - SkypeLib (COM Wrapper for the Skype API)
  • acp2HID.exe - ACP2HID (CP2 HID Agent)
  • coolcore52.dll (by AOL) - COOL Component Libraries (COOL Core Component Library)
  • xprt6.dll (by AOL) - XPRT Runtime Library
  • Skype4COM.dll (by Skype Technologies) - Skype4COM (Skype for COM API)
  • acccore.dll - AIMCC (acccore Component Server)

Program behaviorsBehaviors exhibited

Context Menu Handler
  • Skype4COM.dll added to Windows Explorer under the name 'XXX Groove GFS Context Menu Handler XXX' with a class of .
Mozilla Plugin
  • Skype4COM.dll is loaded into Mozilla Firefox under the product name 'Office Authorization'.
Scheduled Task
  • AcerVCM.exe is scheduled as a task with the class '{E5789867-BAD5-43DF-98A5-54583505709B}' (runs on registration).
  • RS_Service.exe runs as a service named 'RS_Service' (RS_Service) "Acer VCM Raw Socket Service".
Startup File (User Run)
  • AcerVCM.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Acer VCM' and executes as C:\Program Files\Acer\Acer VCM\AcerVCM.exe.
2 Windows Firewall Allowed Programs
  • VC.exe is added as a firewall exception for 'C:\Program Files\Acer\Acer VCM\VC.exe'.
  • AcerVCM.exe is added as a firewall exception for 'C:\Program Files\Acer\Acer VCM\AcerVCM.exe'.

Program resource utilizationResource utilization averages

Memory:1.97 MB
21.09 MB average
Total CPU:0.0018826069%
0.031193% average
Kernel CPU:0.00167841%
0.016088% average
User CPU:0.00020420%
0.015104% average
CPU cycles/sec:537,532
8,062,084 average
I/O reads/min:103 Bytes
435.61 KB average
Memory:1.17 MB
Total CPU:0.0003548738%
Kernel CPU:0.00031875%
User CPU:0.00003612%
CPU cycles/sec:12,545
I/O reads/min:7 Bytes
Memory:21.35 MB
Total CPU:0.0005493818%
Kernel CPU:0.00039634%
User CPU:0.00015304%
CPU cycles/sec:39,562
I/O reads/min:7 Bytes

How do I remove Acer VCM?

You can uninstall Acer VCM from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Acer VCM, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Acer VCM.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Acer VCM you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Auto-starting? Yes
(Found in the run registry)
Uninstall it 21%
Keep it 79%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 82.07%
Windows 10 8.22%
Windows Vista 7.97%
Windows XP 1.73%
Which OS releases does it run on?
Windows 7 Home Premium 48.92%
Windows 7 Starter 24.02%
Windows Vista Home Premiu... 7.36%
Windows 7 Professional 6.80%
Windows 10 Home 6.22%
Microsoft Windows XP 1.56%

Distribution by countryGeography

33.25% of installs come from the United States
Which countries install it?
  United States 33.25%
  Germany 12.02%
  Italy 7.16%
  United Kingdom 5.39%
  France 4.37%
  Canada 4.30%
  Spain 2.73%
  Netherlands 2.00%
  Taiwan 1.89%
  Australia 1.88%
  Belgium 1.87%
  Sweden 1.52%
  Norway 1.24%
  Brazil 1.14%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 99.71%
Dell 0.13%
Hewlett-Packard 0.06%
Lenovo 0.05%
Sahara 0.03%
ASUS 0.02%
Common models
Acer AO722 6.70%
Acer AOD270 5.75%
Acer AOD257 4.20%
Acer AO532h 3.64%
Acer Aspire 7740 3.46%
Acer AOD255E 3.38%

About Acer

Acer is a Taiwanese hardware and electronics corporation whose products include desktop and laptop computer PCs, tablet computers, servers, storage devices, displays, smartphones and peripherals.
Publisher URL: www.acer.com


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