84,488,480 programs installed

Should I remove Acer Portal?

What percent of users and experts removed it?
25% remove it75% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #449
United States Rank #565
Reach 1.4213%
Lifespan of installation (until removal)
< 10.29 days
303.48 days >
Average installed length: 159.45 days


3.12.2006.1 0.00%
3.12.2006 5.32%
3.12.2005 0.70%
3.12.2004.0 0.01%
3.12.2004 14.30%
3.11.2000.1 0.00%
3.11.2000 3.84%
3.10.2003 0.61%
3.10.2001.2 0.00%
3.10.2001 3.97%
3.09.2002 5.82%
3.09.2001.1 0.00%
3.09.2001 5.03%
3.08.2006 4.12%
3.07.2004.3 0.01%
3.07.2004 4.36%
3.07.2003.1 0.00%
3.07.2003 1.77%
3.06.2004.0 0.00%
3.06.2004 9.27%
3.06.2000.0 0.01%
3.06.2000 3.96%
3.05.2003 1.88%
3.04.2002.3 0.01%
3.04.2002 5.57%
3.03.2002 3.61%
3.02.2006 0.95%
3.01.2014 3.33%
3.01.2011.1 0.02%
3.01.2011 0.61%
3.01.2006 3.30%
2.04.3006.0 0.00%
2.04.3006 1.87%
2.04.3004.1 0.02%
2.04.3004 2.45%
2.04.2007 4.39%
2.04.2004.3 0.01%
2.04.2004 1.31%
2.04.2003 0.08%
2.04.2002.0 0.00%
2.04.2002 0.12%
2.03.2005 0.29%
2.03.2003 0.11%
2.02.3104 6.95%

Typically installed together

Other programs by Acer

Acer Portal

What is Acer Portal?

Part of the Acer BYOC Apps, the portal is designed to work with the user's smart devices.

About  (from Acer)

Acer BYOC Apps (abApps) help you Build Your Own Cloud on your own devices wirelessly and simultaneously, syncing and providing access to your digital life anytime, anywhere. Snap photos with your smartphone or tablet, or listen to music stored on your desktop PC on the go. Your PC becomes your personal cloud data cen...  Read more


Acer Portal is a software program developed by Acer. The most common release is 3.12.2004, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 65 files and is usually about 94.84 MB (99,447,609 bytes). The installed file AutoUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 43% of users of Acer Portal come from the United States, it is also popular in Italy and United Kingdom.

Program detailsProgram details

URL: www.cloud.acer.com/ops/downloads
Help link: www.acer.com
Installation folder: C:\Program Files\acer\acer portal
Uninstaller: C:\Program Files\Acer\Acer Portal\AcerPortalSetup.exe -uninstall
Estimated size: 94.84 MB
Language: English (United States)

Program filesFiles installed by Acer Portal

  • FileMonitor.dll - FileMoni Dynamic Link Library (Acer Portal File Monitor)
  • ClearfiPreferencePage.exe - clear.fi PreferencePage
  • CCDMonitorService.exe - CCD Monitor Service
  • cloudMediaAgent.exe (by Acer incorporated) - Acer Cloud Agent (cloudMed.exe)
  • LauncherAsUser.exe - Acer TouchPortal (LauncherAsUser)
  • virtualdrive.exe - Virtual Drive (Virtual Drive for Acer Orbe)
  • AcerPortalSetup.exe - Acer Portal
  • acerVirtualDriveSetup.exe - acer Cloud (Virtual Drive Installer)
  • acpanel_win.exe - AcerPortal
  • Sdd.exe - AcerCloud (SDD for AcerCloud)
  • TagEdit.exe - TagEdit
  • AutoUpdate.dll
  • libsasl.dll (by Carnegie Mellon University) - Carnegie Mellon University SASL (CMU SASL API v2)
  • Interop.WUApiLib.2.0.dll
  • AcerRegistration.exe
  • EDM.exe
  • IOAC.dll
  • newshortcut.exe
  • Onlinehelp.dll
  • vld_x86.dll - Visual Leak Detector (Visual Leak Detector DLL)
  • libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
  • ssleay32.dll (by The OpenSSL Project, http://www.openssl.org/)
  • Ionic.Zip.dll (by Dino Chiesa) - DotNetZip Library (Ionic's Zip Library)
  • CommonComponent.dll - Common Component
  • AcerCloudTaskScheduler.exe - Registration (ConfigTaskSchler)
  • AcerPortal.exe
  • zlib1.dll (by Zlib) - Zlib (Zlib: general purpose data compression / decompression library)
  • bg_tool.exe
  • curllib.dll
  • libcurl.dll
  • openldap.dll
  • RunCCDService.exe
  • uninstall.exe

Program behaviorsBehaviors exhibited

2 Scheduled Tasks (Boot/Login)
  • AcerPortal.exe is automatically launched at startup through a scheduled task named 7.
  • acpanel_win.exe is automatically launched at startup through a scheduled task named AcerCloud.
  • CCDMonitorService.exe runs as a service named 'CCDMonitorService' (CCDMonitorService).
2 Startup Files (User Run)
  • AcerPortal.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'AcerCloud' and executes as "C:\Program Files\Acer\Acer Portal\AcerPortal.exe" startup.
  • acpanel_win.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'AcerCloud' and executes as "C:\Program Files\Acer\Acer Portal\acpanel_win.exe" startup.
2 Startup Files (All Users Run)
  • AcerPortal.exe is loaded in the all users (HKLM) registry as a startup file name 'AcerPortal' which loads as "C:\Program Files\Acer\Acer Portal\AcerPortal.exe" startup.
  • acpanel_win.exe is loaded in the all users (HKLM) registry as a startup file name 'AcerCloud' which loads as "C:\Program Files\Acer\Acer Portal\acpanel_win.exe" startup.

Program resource utilizationResource utilization averages

Memory:1.77 MB
21.09 MB average
Total CPU:0.0004261287%
0.031193% average
Kernel CPU:0.00030070%
0.016088% average
User CPU:0.00012543%
0.015104% average
CPU cycles/sec:8,295
8,062,084 average
I/O reads/min:5 Bytes
435.61 KB average
I/O writes/min:14 Bytes
105.02 KB average

How do I remove Acer Portal?

You can uninstall Acer Portal from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Acer Portal, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Acer Portal.

Automatically starts? Yes
(Found in the run registry)
Uninstall it 25%
Keep it 75%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 99.29%
Windows 7 0.70%
Windows Vista 0.00%
Which OS releases does it run on?
Windows 10 Home 40.57%
Windows 8.1 37.21%
Windows 8.1 Connected 9.47%
Windows 10 Home Single La... 4.76%
Windows 8.1 Single Langua... 4.19%
Windows 8.1 Connected Sin... 1.08%

Distribution by countryGeography

43.37% of installs come from the United States
Which countries install it?
  United States 43.37%
  Italy 8.20%
  United Kingdom 7.54%
  Germany 6.49%
  Canada 5.53%
  France 4.78%
  Netherlands 2.50%
  Brazil 2.22%
  Australia 2.18%
  Spain 2.13%
  Sweden 1.22%
  Norway 1.16%
  Belgium 1.11%
  DK 0.80%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 99.78%
Hewlett-Packard 0.09%
Dell 0.06%
Lenovo 0.03%
ASUS 0.02%
Toshiba 0.01%
Samsung 0.01%
Medion 0.01%
Common models
Acer Aspire ES1-512 5.92%
Acer Aspire E5-571 5.37%
Acer Aspire E5-573G 3.63%
Acer Aspire E5-571G 3.18%
Acer Aspire E5-521 2.41%
Acer Aspire XC-603G 2.34%

About Acer

Acer is a Taiwanese hardware and electronics corporation whose products include desktop and laptop computer PCs, tablet computers, servers, storage devices, displays, smartphones and peripherals.
Publisher URL: www.acer.com


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