84,488,480 programs installed

Should I remove Acer LANScope Agent?

What percent of users and experts removed it?
11% remove it89% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #38,528
United States Rank #43,259
Reach 0.0027%


VersionDistribution 7.41% 31.48% 14.81% 5.56% 3.70% 25.93% 9.26% 1.85%

Other programs by Acer

Acer LANScope Agent

What is Acer LANScope Agent?

Acer LANScope Agent is a white label version of the Avocent AdminWorks Agent. The program communicates with AdminWorks software on the same network. The Agent part of the software responds to commands from AdminWorks, allowing an administrator to remotely control certain settings on various PCs.


The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 35 files and is usually about 7.32 MB (7,678,568 bytes).

Program detailsProgram details

URL: www.acer.com
Installation folder: C:\Acer\LANScope Agent\
Uninstaller: C:\Program Files\Archivos comunes\InstallShield\Driver\8\Intel 32\IDriver.exe /M{4771B74C-003B-4E7B-A4A0-ABB7CA342C70}
Estimated size: 7.32 MB
Language: English (United States)

Program filesFiles installed by Acer LANScope Agent

  • InstallNdis.dll (by OSA Technologies Taiwan Branch) - OSA Technologies Inc. Taiwan Branch InstallNdis (InstallNdis)
  • OsaFsLoc.dll (by OSA Technologies Taiwan Branch) - OSA Technologies Inc. Taiwan Branch OsaFsLoc (OsaFsLoc)
  • nbapi.dll - OSA Technologies Inc. Taiwan Branch nbapi (nbapi)
  • wlapi.dll - OSA Technologies Inc. Taiwan Branch wlapi (wlapi)
  • sysapi.dll - OSA System Information Provider (Fetch the System Information)
  • XpFwTool.exe (by Avocent/OSA Technologies) - AdminWorks Management Suite (Windows XP Sp2 firewall Utility)
  • s_it87.dll (by OSA Technologies, An Avocent Company) - Sensor Module (it87 sensor chip)
  • s_lm85m.dll (by OSA Technologies, An Avocent Company) - lm85 sensor chip
  • s_smsc47m1.dll - smsc47m1 sensor chip
  • smbiosapi.dll - OSA smbiosapi (smbiosapi)
  • NetLock.dll - NetLock dll
  • awServ.exe - AdminWorks (AdminWorks Agent)
  • awtray.exe - AdminWorks Tray Program
  • NetMonitor.dll - NetMonitor
  • cpuid_dll.dll (by OSA Technologies) - cpuid_dll
  • IpmiTrans.dll - IpmiTrans
  • osaiodll.dll - osaiodll
  • AgentCmd.dll
  • InstHelp.dll - provides InstallShield with all necessary functions
  • NetLimiter.dll
  • preaction.exe
  • ServiceControl.dll

Program behaviorsBehaviors exhibited

  • awServ.exe runs as a service named 'AdminWorks Agent X6' (AWService).
Startup File (All Users Run)
  • awtray.exe is loaded in the all users (HKLM) registry as a startup file name 'AdminWorks Tray' which loads as "C:\Acer\LANScope Agent\awtray.exe".

How do I remove Acer LANScope Agent?

You can uninstall Acer LANScope Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Acer LANScope Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Acer LANScope Agent.

Win XP 59%
Win 10 4%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 11%
Keep it 89%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 59.26%
Windows Vista 20.37%
Windows 7 16.67%
Windows 10 3.70%
Which OS releases does it run on?
Microsoft Windows XP 59.62%
Windows Vista Business 11.54%
Windows 7 Professional 7.69%
Windows 7 Ultimate 5.77%
Windows Vista Home Premiu... 3.85%
Windows 10 Pro 3.85%

Distribution by countryGeography

34.48% of installs come from the United States
Which countries install it?
  United States 34.48%
  Italy 15.52%
  Taiwan 8.62%
  Netherlands 6.90%
  Germany 6.90%
  Canada 5.17%
  Sweden 3.45%
  Malaysia 3.45%
  United Kingdom 3.45%
  Belgium 1.72%
  France 1.72%
  Mexico 1.72%
  Portugal 1.72%
  Spain 1.72%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 91.67%
American Megatrends 4.17%
Hewlett-Packard 4.17%
Common models
ACER Veriton M460 9.80%
Acer Veriton S661 7.84%
Acer Veriton M261 7.84%
Acer AcerPower FH 5.88%
Acer AcerPower F6 5.88%
Acer Veriton M661 5.88%

About Acer

Acer is a Taiwanese hardware and electronics corporation whose products include desktop and laptop computer PCs, tablet computers, servers, storage devices, displays, smartphones and peripherals.
Publisher URL: www.acer.com


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