82,399,351 programs installed

Should I remove Windows Support Tools?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #7,171
United States Rank #6,211
Reach 0.0690%
Lifespan of installation (until removal)
< 13.56 days
399.97 days >
Average installed length: 210.15 days


5.2.3790.3959 8.68%
5.2.3790.1830 4.75%
5.2.3790 1.96%
5.1.2600.5512 11.36%
5.1.2600.2180 48.76%
5.1.2510.0 24.48%

Typically installed together

Other programs by Microsoft

Windows Support Tools

What is Windows Support Tools?  (from Microsoft)

Windows provides numerous support tools for system administrators and support personnel to use in diagnosing and fixing computer problems. Many of these support tools are built into the operating system and can be opened from within Help and Support Center. Additional tools can be downloaded from the Windows CD.


Windows Support Tools is a program developed by Microsoft. The most used version is 5.1.2600.2180, with over 98% of all installations currently using this version. The software installer includes 66 files. In comparison to the total number of users, most PCs are running the OS Windows XP as well as Windows 7 (SP1). While about 48% of users of Windows Support Tools come from the United States, it is also popular in Germany and France.

Program detailsProgram details

URL: www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/tools_overview.mspx?mfr=true
Help link: intranet.fortum.com/it_palvelut/English/default_eng.htm
Installation folder: C:\Program Files\support tools
Uninstaller: MsiExec.exe /I{89B078C4-50B0-453E-BF53-3A7E6A0D85FA}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by Windows Support Tools

  • ntfrsutl.exe - Utility to dump dynamic state of File Replication Service.
  • replmon.exe - Active Directory Replication Monitor for Windows XP (Replication Monitoring Utility for Active Directory)
  • setspn.exe - Query or reset the computer's SPN attribute
  • apmstat.exe - Advanced Power Management diagnostic tool
  • filever.exe - Microsoft Version Resource Dump Utility
  • gflags.exe - Microsoft® NT Global Flags Manipulator
  • ldp.exe - Active Directory LDAP Browsing Utility
  • ttcp.exe - Protocol Independent Perf Test Command
  • browstat.exe - Microsoft® Browser Statistics Utility
  • netdiag.exe - Microsoft® Network Availability Test
  • nltest.exe - Microsoft® Logon Server Test Utility
  • xcacls.exe - Microsoft® Windows® Operating System
  • memsnap.exe - Microsoft® Memory Snapshot Utility
  • clonepr.dll - CloneSecurityPrincipal COM object
  • poolmon.exe - System performance analysis tools
  • rstools.dll - Remote Storage Test Object Server
  • spcheck.exe - ServicePack Level diagnostic tool
  • whoami.exe - Whoami - queries user information
  • rsdir.exe - Remote Storage Directory Utility
  • dmdiag.exe - Veritas® LDM diagnostic utility
  • remote.exe - Microsoft® Remote Std I/O Shell
  • dnscmd.exe - DNS Command Line Admin Utility
  • httpcfg.exe - HTTP API Configuration Utility
  • rsdiag.exe - Remote Storage Diagnostic Tool
  • bitsadmin.exe - BITS administration utility
  • msizap.exe - Windows Installer - Unicode (Windows® Installer Data Zapper)
  • dfsutil.exe - dfsutil utility (IDW/DUMP)
  • msicuu.exe - Windows Installer Clean Up (Windows Installer Clean Up Application)
  • dhcploc.exe - Detects rogue DHCP server
  • sidwalk.exe - Security Migration Editor
  • iadstools.dll - IADsTools for Windows XP (Replication/Domain Controller Functions COM Object)
  • cabarc.exe - Microsoft® Cabinet Tool
  • dsacls.exe - DS Control ACLs Program
  • efsinfo.exe - File Encryption Utility
  • exctrlst.exe - Extensible Counter List
  • windiff.exe - File comparison utility
  • ktpass.exe - Kerberos keytab tool
  • ksetup.exe - Kerberos Setup tool
  • depends.exe - Dependency Walker (Dependency Walker for Win32 (x86))
  • devcon.exe - Windows Setup API
  • ftonline.exe - FT Online Utility
  • acldiag.exe - ACL Diagnostics
  • showaccs.exe - Show Access
  • netcap.exe - NetCapture (Network Monitor Capture Utility)
  • adsiedit.dll - ADSI Edit
  • iasparse.exe - IASPARSE (iasparse Application)
  • dnslint.exe - DNSLint
  • netdom.exe - NETDOM5
  • dcdiag.exe - NT5DS
  • dsastat.exe
  • movetree.dll
  • movetree.exe
  • repadmin.exe
  • sdcheck.exe

How do I remove Windows Support Tools?

Quickly and completely remove Windows Support Tools from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Windows Support Tools from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Windows Support Tools, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Windows Support Tools.

Win XP 75%
Win 7 (SP1) 0%
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 77.27%
Windows 7 14.77%
Windows Server 2003 3.82%
Windows 8 2.79%
Windows Vista 1.34%
Which OS releases does it run on?
Microsoft Windows XP 77.41%
Windows 7 Home Premium 4.92%
Windows 7 Professional 4.08%
Windows 7 Ultimate 3.66%
Microsoft Windows Server ... 2.41%
Windows 7 Enterprise 1.88%

Distribution by countryGeography

48.38% of installs come from the United States
Which countries install it?
  United States 48.38%
  Germany 10.24%
  France 4.00%
  Canada 3.33%
  United Kingdom 2.83%
  Italy 2.50%
  Australia 1.83%
  India 1.75%
  Japan 1.67%
  Netherlands 1.33%
  Brazil 1.17%
  Spain 1.08%
  Iran 1.08%
  Hungary 1.08%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 34.83%
Intel 14.00%
Hewlett-Packard 13.11%
American Megatrends 8.80%
Sahara 7.54%
Acer 4.67%
ASUS 1.80%
Toshiba 1.62%
Samsung 1.08%
Compaq 1.08%
NEC 0.72%
Common models
Dell OptiPlex GX620 ... 2.61%
Dell Vostro 200 2.61%
Dell Dell DXP051 2.24%
VMware, Inc. VMware Virtu... 2.24%

About Microsoft

Microsoft Corporation develops, manufactures, licenses and supports a variety of products and services related to computing.
Publisher URL: www.microsoft.com


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