84,488,480 programs installed

Should I remove WebEx Support Manager for Internet Explorer?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,253
United States Rank #1,811
Reach 0.1753%
Lifespan of installation (until removal)
< 28.19 days
831.54 days >
Average installed length: 436.91 days


7.0.1122 0.06%
7.0.1109 0.17%
6.5.4934 0.06%
6.5.4917 41.59%
6.5.4910 0.03%
6.5.47 58.06%
6.2 0.03%

Typically installed together

Other programs by Cisco WebEx

WebEx Support Manager for Internet Explorer

What is WebEx Support Manager for Internet Explorer?  (from Cisco WebEx)

WebEx Support sessions must be started by a CSR. A CSR is required to authenticate to the WebEx site with their user ID and password. The CSR may start a WebEx Support session only after he or she is authenticated. CSR has the first level of control in the Support session. CSR can invite customer to join the session – ...  Read more


WebEx Support Manager for Internet Explorer is a software program developed by Cisco WebEx. The most common release is 6.5.47, with over 98% of all installations currently using this version. The setup package generally installs about 139 files and is usually about 1.45 MB (1,522,176 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 81% of users of WebEx Support Manager for Internet Explorer come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: www.webex.com
Help link: support.webex.com
Installation folder: C:\Program Files\webex\webex\830
Uninstaller: MsiExec.exe /I{C34FAEF3-4241-4C4E-9CFF-7BBD8BCEABE7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.45 MB
Language: English (United States)

Program filesFiles installed by WebEx Support Manager for Internet Explorer

  • ataudio.dll (by WebEx Communications) - WebEx, Inc ataudio codec (ataudio)
  • wbxdldrv.exe (by WebEx Communications) - Printer Driver Installer for WebEx Document Loader
  • wbxdlinst.exe - Command line tool for WebEx Document Loader
  • wbxdlmgr.dll - Printer Driver Manager for WebEx Document Loader
  • atpack.dll - WebEx Communications, Inc. atgzip (atgzip)
  • atarm.dll (by WebEx Communications Inc) - WebEx Communications Inc arm (arm)
  • atas32.dll - WebEx Application Sharing (WebEx Application Sharing X-Platform Library)
  • atas32_lite.dll (by WebEx Communications, Inc)
  • atasanot.exe - WebEx Application Sharing Annonation Module
  • atasanot_lite.exe (by WebEx Communications, Inc)
  • atasctrl.dll - WebEx Application Sharing Control
  • atasctrl_lite.dll
  • atasnt40.dll - WebEx Application Sharing Kernel Driver
  • atdl2006.dll
  • atrpui.dll (by WebEx Communications Inc) - WebEx Recorder/Player UI
  • atcarmcl.dll (by Golden Age Co) - Golden Age Co. atcarmcl (atcarmcl)
  • atmemmgr.dll (by Golden Age Co)
  • atrecply.dll (by WebEx) - WebEx Recorder/Playber (WebEx Recorder/Player)
  • atres.dll - WebEx Resource Manager
  • atres_lite.dll
  • atpdrvnt.dll - WebEx Document Loader
  • atprtses.dll (by WebEx Commnications) - WebEx Remote Printing (WebEx Remote Printing Module)
  • h264dec.dll (by WebEx Communication) - WebEx H.264 Decoder
  • mmssl32.dll (by activetouch) - activetouch mmssl32 (libeay32)
  • h264enc.dll (by WebEx Communication) - WebEx H264Encoder (WebEx H.264 Encoder)
  • msess.dll (by activetouch) - activetouch msess (msess)
  • atwbxui6.dll - WebEx UI Library (UI Component Library)
  • atfilesp.dll - atfilesp Module
  • atfilesr.dll - AtFileSr Module
  • atkbctl.dll - Keyboard Helper
  • atacdres.dll (by WebEx) - WebEx ACDRespl (ACDRes)
  • atlchat.dll - atlchat Module (Chat Module)
  • atsc3cli.dll - atsccli Module
  • mvc.dll - MMVideo Module
  • wbxcrypt.dll - WebEx wbxcrypt (wbxcrypt)
  • atocres.dll - WebEx atocres (atocres)
  • mac.dll - atlaud Module
  • mticket.dll (by webex) - webex mticket (mticket)
  • mutiltpd.dll - WebEx Connect (Webex Connect UtilTP)
  • atacd.dll - AtACD Module
  • atscmgr.exe - AtMgr Module
  • acdti.dll (by hefei) - hefei ACDTI (ACDTI)
  • uilibres.dll - WebEx UI (UI Resource)
  • attp.dll - WebEx (attp)
  • atauthor.exe - ATAUTHOR
  • atjpeg60.dll
  • atprint.dll - Document Loader
  • atshell.exe - atshell

How do I remove WebEx Support Manager for Internet Explorer?

You can uninstall WebEx Support Manager for Internet Explorer from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program WebEx Support Manager for Internet Explorer, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove WebEx Support Manager for Internet Explorer.

Win 7 (SP1) 35%
Win 7 0%
Uninstall it 5%
Keep it 95%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 36.95%
Windows Vista 36.05%
Windows XP 19.13%
Windows 10 7.81%
Windows Server 2003 0.06%
Which OS releases does it run on?
Windows Vista Home Premiu... 30.32%
Windows 7 Home Premium 24.93%
Microsoft Windows XP 18.86%
Windows 7 Ultimate 6.50%
Windows 7 Professional 4.92%
Windows Vista Home Basic 3.57%

Distribution by countryGeography

81.35% of installs come from the United States
Which countries install it?
  United States 81.35%
  Canada 4.38%
  United Kingdom 1.55%
  Netherlands 1.28%
  Iran 1.05%
  Belgium 0.78%
  Germany 0.78%
  Australia 0.73%
  Italy 0.57%
  Brazil 0.48%
  Poland 0.46%
  New Zealand 0.38%
  Spain 0.36%
  Argentina 0.34%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 37.67%
Hewlett-Packard 31.70%
Acer 8.80%
Toshiba 7.34%
Intel 2.83%
ASUS 2.30%
American Megatrends 2.12%
Gateway 1.86%
Sahara 0.97%
Common models
Dell Inspiron 530 6.29%
HP G60 Notebook PC 4.77%
HP Pavilion dv7 Notebook ... 4.39%
HP Pavilion dv6 Notebook ... 4.39%
Dell Inspiron 1545 3.72%
Dell Studio 540 2.57%

About Cisco WebEx

WebEx is a Cisco company that provides on-demand collaboration, online meeting, web conferencing and videoconferencing applications.
Publisher URL: www.webex.com


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