82,399,351 programs installed

Should I remove WebEx WebACD?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
United States Rank #43,215
Reach 0.0007%
Lifespan of installation (until removal)
< 416.56 days
792.85 days >
Average installed length: 416.58 days


VersionDistribution 10.00% 10.00% 10.00% 10.00% 10.00%
3.29.3210 10.00%
3.29.3202 10.00%
3.29.3200 10.00%
3.29.3000 10.00%
3.26.2802 10.00%

Other programs by Cisco WebEx

WebEx WebACD


WebEx WebACD is a software program developed by Cisco WebEx. The most common release is, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. The setup package generally installs about 82 files and is usually about 5.7 MB (5,978,995 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 88% of users of WebEx WebACD come from the United States, it is also popular in India and Philippines.

Program detailsProgram details

URL: www.webex.com
Help link: support.webex.com
Installation folder: C:\Program Files\WebEx\
Uninstaller: MsiExec.exe /I{CAF0391F-856D-4BC9-B80B-1D710A78C8FE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 5.7 MB
Language: English (United States)

Program filesFiles installed by WebEx WebACD

  • bosh.dll - XMPP over BOSH Dynamic Link Library
  • atasctrl.dll - Cisco WebEx Application Sharing (WebEx Application Sharing Control)
  • atdl2006.dll - Cisco WebEx Application Sharing X-Platform Library
  • apI18N.dll - ConI18N Dynamic Link Library
  • pt64main14.dll - WebEx Integration to Outlook
  • ptmain10.dll
  • ptmain11.dll
  • ptmain12.dll
  • ptmain14.dll
  • ptmain9.dll
  • atas32.dll - WebEx Application Sharing (WebEx Application Sharing X-Platform Library)
  • ataudio.dll - WebEx, Inc ataudio codec (ataudio)
  • ptim.exe - WebEx Productivity Tools (PTIM)
  • ptimhook.dll - PTIMHook
  • ptimres.dll - PTIMRes
  • ptRes.dll - PT Resource
  • atdoced.exe - WebEx Document Manager
  • atres.dll - WebEx Resource Manager
  • atdocvu.dll - WebEx Document Viewer
  • atgpcdec.dll - WebEx Download Module (Download Decompress Library)
  • atgpcext.dll - Download Extension Library
  • ptgpcext.dll - Webex Download Module
  • ptHttp.dll - Cisco WebEx Assistant (ArtHttp Module)
  • ptHttp64.dll
  • ptiegpc.dll - Download Manager
  • sacplgres.dll - sac plugin for Inbox (sacplgres)
  • WAPluginMgr.dll - WebACD WAPluginMgr
  • atinet.dll - WebEx Inc. atinet (atinet)
  • atWbxUI11.dll - WebEx UI Library (UI Component Library)
  • atWbxUI12.dll
  • atWbxUI14.dll
  • atWbxUI15.dll
  • atkbctl.dll - Keyboard Helper
  • atwbxdet.dll - atwbxdet Module
  • PollEdit.exe - PollEdit Module
  • ptextend.dll - WebEx One-Click (WebEx One-Click atextend)
  • ptinstck.dll - PTInstCk Module
  • sacplugin.dll - WebEx sacplugin (sacplugin)
  • scplugin.dll - scplugin Module
  • ACDManager.exe - WebACD Manager
  • ACDMonitor.exe - WebACD Monitor
  • ATKCall.exe - ATKCall Module
  • mcplugin.dll - WebEx mcplugin (mcplugin)
  • ptexmeet.dll - webex ptExMeet (ptExMeet)
  • ATKInst.dll - WebEx ATKInst (ATKInst Module)
  • atkpreinst.dll
  • ACDInbox.exe - WebACD Inbox
  • ACDRes.dll - WebEx ACDRes (WebACD ACDRes)
  • AtPollEditor.dll - WebEx AtPoll (AtPoll)
  • ptinst.exe - webex ptInst (ptInst)
  • ptSSO.dll - WebEx ptSSO (ptSSO)
  • scplgres.dll - WebEx scres (scres)
  • apBaseSe.dll - Connect AV (NAT traversal)
  • attp.dll - WebEx attp (attp)
  • UILibRes.dll - WebEx UI (UI Resource)
  • wbxtrace.dll - wbxtrace
  • apAVComp.dll - Connect (VoIP Component)
  • apCntSe.dll - Tricon Client Session Module

Program behaviorsBehaviors exhibited

2 Startup Files (User Run)
  • ptim.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'PTIM.exe' and executes as C:\Program Files\WebEx\Productivity Tools\PTIM.exe.
  • ACDManager.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'WebACD' and executes as C:\Program Files\WebEx\WebACD\ACDManager.exe.

How do I remove WebEx WebACD?

Quickly and completely remove WebEx WebACD from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall WebEx WebACD from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program WebEx WebACD, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove WebEx WebACD.

Win 7 (SP1) 50%
Win 7 10%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 12%
Keep it 88%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 60.00%
Windows Vista 20.00%
Windows 8 20.00%
Which OS releases does it run on?
Windows 7 Professional 30.00%
Windows 7 Home Premium 20.00%
Windows 10 Pro 10.00%
Windows 7 Enterprise 10.00%
Windows 8.1 Preview 10.00%
Windows Vista Home Basic 10.00%

Distribution by countryGeography

88.46% of installs come from the United States
Which countries install it?
  United States 88.46%
  India 3.85%
  Philippines 3.85%
  Spain 3.85%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 44.44%
Toshiba 33.33%
Dell 22.22%
Common models
HP Compaq dc7900 Converti... 10.00%
TOSHIBA Satellite L755 10.00%
TOSHIBA Satellite S855D 10.00%
HP-Pavilion BQ466AA-ABA s... 10.00%
Dell Vostro 220 Series 10.00%
HP Pro 3130 Microtower PC 10.00%

About Cisco WebEx

WebEx is a Cisco company that provides on-demand collaboration, online meeting, web conferencing and videoconferencing applications.
Publisher URL: www.webex.com


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