84,488,480 programs installed

Should I remove WebEx WebACD?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0006%
Lifespan of installation (until removal)
< 416.56 days
792.85 days >
Average installed length: 416.58 days


VersionDistribution 9.09% 9.09% 9.09% 9.09% 9.09% 9.09%
3.29.3210 9.09%
3.29.3202 9.09%
3.29.3200 9.09%
3.29.3000 9.09%
3.26.2802 9.09%

Other programs by Cisco WebEx

WebEx WebACD

Remove WebEx WebACD
Powered by Reason Antivirus


WebEx WebACD is a software program developed by Cisco WebEx. The most common release is, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. The setup package generally installs about 98 files and is usually about 5.7 MB (5,978,995 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 85% of users of WebEx WebACD come from the United States, it is also popular in Philippines and Spain.

Program detailsProgram details

URL: www.webex.com
Help link: support.webex.com
Installation folder: C:\Program Files\WebEx\
Uninstaller: MsiExec.exe /I{CAF0391F-856D-4BC9-B80B-1D710A78C8FE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 5.7 MB
Language: English (United States)

Program filesFiles installed by WebEx WebACD

  • bosh.dll - XMPP over BOSH Dynamic Link Library
  • atasctrl.dll - Cisco WebEx Application Sharing (WebEx Application Sharing Control)
  • atdl2006.dll - Cisco WebEx Application Sharing X-Platform Library
  • apI18N.dll - ConI18N Dynamic Link Library
  • pt64main14.dll - WebEx Integration to Outlook
  • ptmain10.dll
  • ptmain11.dll
  • ptmain12.dll
  • ptmain14.dll
  • ptmain9.dll
  • atas32.dll - WebEx Application Sharing (WebEx Application Sharing X-Platform Library)
  • ataudio.dll - WebEx, Inc ataudio codec (ataudio)
  • ptim.exe - WebEx Productivity Tools (PTIM)
  • ptimhook.dll - PTIMHook
  • ptimres.dll - PTIMRes
  • ptRes.dll - PT Resource
  • atAuth.dll - Access Anywhere atAuth (atAuth)
  • atdoced.exe - WebEx Document Manager
  • atres.dll - WebEx Resource Manager
  • atdocvu.dll - WebEx Document Viewer
  • atgpcdec.dll - WebEx Download Module (Download Decompress Library)
  • atgpcext.dll - Download Extension Library
  • ptgpcdec.dll
  • ptgpcext.dll - Webex Download Module
  • ptHttp.dll - Cisco WebEx Assistant (ArtHttp Module)
  • ptHttp64.dll
  • ptiegpc.dll - Download Manager
  • raurl.dll - Access Anywhere raurl (raurl)
  • sacplgres.dll - sac plugin for Inbox (sacplgres)
  • WAPluginMgr.dll - WebACD WAPluginMgr
  • atinet.dll - WebEx Inc. atinet (atinet)
  • atWbxUI11.dll - WebEx UI Library (UI Component Library)
  • atWbxUI12.dll
  • atWbxUI14.dll
  • atWbxUI15.dll
  • atkbctl.dll - Keyboard Helper
  • atwbxdet.dll - atwbxdet Module
  • PollEdit.exe - PollEdit Module
  • ptextend.dll - WebEx One-Click (WebEx One-Click atextend)
  • ptinstck.dll - PTInstCk Module
  • ptocnote.dll - WebEx One-Click atocnote
  • ptocRes.dll - WebEx One-Click Resource
  • sacplugin.dll - WebEx sacplugin (sacplugin)
  • scplugin.dll - scplugin Module
  • ACDManager.exe - WebACD Manager
  • ACDMonitor.exe - WebACD Monitor
  • ATKCall.exe - ATKCall Module
  • mcplugin.dll - WebEx mcplugin (mcplugin)
  • ptexmeet.dll - webex ptExMeet (ptExMeet)
  • ATKInst.dll - WebEx ATKInst (ATKInst Module)
  • atkpreinst.dll
  • ACDInbox.exe - WebACD Inbox
  • ACDRes.dll - WebEx ACDRes (WebACD ACDRes)
  • AtPollEditor.dll - WebEx AtPoll (AtPoll)
  • ptinst.exe - webex ptInst (ptInst)
  • ptMgr.dll - webex ptMgr (ptMgr)
  • ptSSO.dll - WebEx ptSSO (ptSSO)
  • scplgres.dll - WebEx scres (scres)
  • apBaseSe.dll - Connect AV (NAT traversal)
  • attp.dll - WebEx attp (attp)
  • UILibRes.dll - WebEx UI (UI Resource)

Program behaviorsBehaviors exhibited

2 Startup Files (User Run)
  • PTIM.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'PTIM.exe' and executes as C:\Program Files\WebEx\Productivity Tools\PTIM.exe.
  • ACDManager.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'WebACD' and executes as C:\Program Files\WebEx\WebACD\ACDManager.exe.

How do I remove WebEx WebACD?

Quickly and completely remove WebEx WebACD from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall WebEx WebACD from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program WebEx WebACD, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove WebEx WebACD.

Win 7 (SP1) 45%
Win 7 9%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 12%
Keep it 88%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 54.55%
Windows 10 27.27%
Windows Vista 18.18%
Which OS releases does it run on?
Windows 7 Professional 27.27%
Windows 10 Pro 18.18%
Windows 7 Home Premium 18.18%
Windows 8.1 Preview 9.09%
Windows Vista Home Premiu... 9.09%
Windows Vista Home Basic 9.09%

Distribution by countryGeography

85.19% of installs come from the United States
Which countries install it?
  United States 85.19%
  Philippines 3.70%
  Spain 3.70%
  India 3.70%
  Singapore 3.70%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 40.00%
Toshiba 30.00%
Dell 20.00%
Lenovo 10.00%
Common models
Dell Vostro 220 Series 9.09%
HP Pro 3130 Microtower PC 9.09%
HP Compaq dc7900 Converti... 9.09%
TOSHIBA Satellite L755 9.09%
TOSHIBA Satellite S855D 9.09%

About Cisco WebEx

WebEx is a Cisco company that provides on-demand collaboration, online meeting, web conferencing and videoconferencing applications.
Publisher URL: www.webex.com


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