Should I remove Virgin Media Service Manager?
What percent of users and experts removed it?
22% remove it78% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #14,477
Reach 0.0198%
Lifespan of installation (until removal)
< 25.89 days
763.78 days >
Average installed length: 401.31 days
Versions
Version | Distribution |
4.1.18 |
100.00% |
|
Typically installed together
Other programs by Virgin Media
Rankings
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- #14,473 Glary Undelete 1.8.0.468 by Glarysoft Ltd
- #14,474 Print@Home by Valassis Interactive
- #14,475 Replay AV 8 by Applian Technologies
- #14,476 Active Directory Authentication Library for SQL Server by Microsoft
- #14,477 Virgin Media Service Manager 4.1.18
- #14,478 Adobe Reader 9.5.3 MUI
- #14,479 FastStone Image Viewer 4.3
- #14,480 Avid Studio by Avid Technology
- #14,481 Microsoft SQL Server Compact 4.0 SP1 x64 DEU
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Virgin Media Service Manager 4.1.18
from Virgin Media
Overview
Virgin Media Service Manager 4.1.18 is a program developed by Virgin Media. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. In the Google Chrome browser, it will add an extension. The programs's main executable is servicemanager.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 14.91 MB of memory. The software installer includes 17 files and is usually about 31.27 MB (32,790,435 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 96% of users of Virgin Media Service Manager come from United Kingdom, it is also popular in the United States and Austria.
Program details
URL: www.virginmedia.com
Installation folder: C:\Program Files\Virgin Media\Service Manager\
Uninstaller: "C:\Program Files\Virgin Media\Service Manager\unins000.exe" /LOG
Estimated size: 31.27 MB
Files installed by Virgin Media Service Manager 4.1.18
Program executable: | servicemanager.exe |
Name: | Service Manager |
Signed by: | Radialpoint |
Path: | C:\Program Files\virgin media\service manager\servicemanager.exe |
MD5: | 3c9477cfb63152cdcad8a78ce0df4e54 |
Additional files:
-
nprpspa.dll - Service Manager
-
unins000.exe - Setup/Uninstall
-
BSUtil.dll (by Radialpoint) - Client Gateway 3.7.47
-
CampaignDelay.exe (by Radialpoint) - Campaign Delay Reg Key Writer 1.0.0 (Campaign Delay Reg Key Writer)
-
ChromeExtension.crx
-
dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
-
DiagnosticFileGrabber.exe (by Radialpoint SafeCare) - Client Gateway 4.1.18
-
mdg.exe (by Radialpoint SafeCare)
-
RpSpaWshComAgent.dll
-
SdkSpdConnector.dll
-
ServiceManagerComHandler.exe
-
ServicepointService.exe
-
shellexec.exe
-
SpaShellExecutor.exe
-
StopServiceManager.exe
-
Windows7Features.dll
Behaviors exhibited
Google Chrome Plugin
- nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
- nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
Scheduled Task
- ServiceManager.exe is scheduled as a task with the class '{CD368FE3-E010-4757-9F6B-6BE86F770CC0}' (runs on registration).
Service
- ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
- ServiceManager.exe is loaded in the all users (HKLM) registry as a startup file name 'ServiceManager.exe' which loads as "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN.
Windows Firewall Allowed Program
- ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe'.
Resource utilization averages
Show technical details
servicemanager.exe |
Memory: | 14.91 MB | |
Total CPU: | 0.0293207391% | |
Kernel CPU: | 0.01302370% | |
User CPU: | 0.01629704% | |
Switches/sec: | 97 | |
ServicepointService.exe |
Memory: | 8.38 MB | |
Total CPU: | 0.0122721831% | |
Kernel CPU: | 0.01136054% | |
User CPU: | 0.00091165% | |
Switches/sec: | 35 | |
How do I remove Virgin Media Service Manager?
You can uninstall Virgin Media Service Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Virgin Media Service Manager 4.1.18, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Virgin Media Service Manager.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Virgin Media Service Manager 4.1.18 you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 64%
Win Vista (SP1) 1%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
|
Uninstall it 22%
Keep it 78%
|
|
Windows
Which Windows OS versions does it run on?
Windows 7 |
67.26% |
|
Windows Vista |
17.90% |
|
Windows XP |
7.42% |
|
Windows 10 |
7.42% |
|
Which OS releases does it run on? |
Windows 7 Home Premium |
52.47% |
|
Windows Vista Home Premiu... |
12.73% |
|
Windows 10 Home |
7.53% |
|
Microsoft Windows XP |
6.75% |
|
Windows 7 Professional |
6.75% |
|
Windows 7 Ultimate |
6.23% |
|
Geography
96.35% of installs come from United Kingdom
Which countries install it?
United Kingdom |
96.35% |
United States |
1.82% |
Austria |
0.26% |
Australia |
0.26% |
Spain |
0.26% |
France |
0.26% |
Italy |
0.26% |
Japan |
0.26% |
UA |
0.26% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Dell |
27.93% |
|
Hewlett-Packard |
22.07% |
|
Acer |
22.07% |
|
Toshiba |
9.01% |
|
GIGABYTE |
6.76% |
|
Samsung |
4.95% |
|
ASUS |
2.70% |
|
Alienware |
2.70% |
|
American Megatrends |
1.80% |
|
Common models |
Dell Inspiron 1545 |
8.09% |
|
HP Pavilion g6 Notebook P... |
4.05% |
|
HP Pavilion dv6 Notebook ... |
2.89% |
|
Acer Aspire Z5610 |
2.31% |
|
Dell Inspiron 530 |
2.31% |
|
HP G62 Notebook PC |
2.31% |
|