Should I remove Virgin Media Service Manager?
What percent of users and experts removed it?
19% remove it81% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #12,231
Reach 0.0263%
Lifespan of installation (until removal)
< 20.65 days
609.26 days >
Average installed length: 320.12 days
Versions
Version | Distribution |
3.7.47 |
100.00% |
|
Typically installed together
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- #12,231 Virgin Media Service Manager 3.7.47
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Virgin Media Service Manager 3.7.47
from Virgin Media
What is Virgin Media Service Manager? (from Virgin Media)
Virgin Media Security is free and available for all virgin media broadband customers. You can install Virgin Media security on upto 3 windows computer (excluding Windows 8). There are two types of internet security provided by Virgin Media.
Overview
Virgin Media Service Manager 3.7.47 is a software program developed by Virgin Media. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named servicemanager.exe. The setup package generally installs about 13 files and is usually about 8.29 MB (8,690,330 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 97% of users of Virgin Media Service Manager come from United Kingdom, it is also popular in the United States and Austria.
Program details
URL: www.virginmedia.com
Installation folder: C:\Program Files\Virgin Media\Service Manager\
Uninstaller: "C:\Program Files\Virgin Media\Service Manager\unins000.exe"
Estimated size: 8.29 MB
Files installed by Virgin Media Service Manager 3.7.47
Program executable: | servicemanager.exe |
Name: | Service Manager |
Path: | C:\Program Files\virgin media\service manager\servicemanager.exe |
MD5: | 3026a17ca4bd8441abcfc90e98a56e4c |
Additional files:
-
PSD_IE9Fix.exe - Digital Home Support (Self-Extracting Package for Radialpoint Home Security Dashboard)
-
nprpspa.dll - Service Manager
-
unins000.exe - Setup/Uninstall
-
BSUtil.dll (by Radialpoint) - Client Gateway 3.7.47
-
CampaignDelay.exe (by Radialpoint) - Campaign Delay Reg Key Writer 1.0.0 (Campaign Delay Reg Key Writer)
-
dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
-
RpSpaWshComAgent.dll
-
ServiceManagerComHandler.exe
-
ServicepointService.exe
-
shellexec.exe
-
StopServiceManager.exe
-
Windows7Features.dll
Behaviors exhibited
Google Chrome Plugin
- nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
- nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
Scheduled Task
- ServiceManager.exe is scheduled as a task with the class '{8B45D100-39CB-46E0-8EE7-09C3417737FE}' (runs on registration).
Service
- ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
- ServiceManager.exe is loaded in the all users (HKLM) registry as a startup file name 'ServiceManager.exe' which loads as "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN.
Windows Firewall Allowed Program
- ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe'.
How do I remove Virgin Media Service Manager?
You can uninstall Virgin Media Service Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Virgin Media Service Manager 3.7.47, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Virgin Media Service Manager.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Virgin Media Service Manager 3.7.47 you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 52%
Win XP 0%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
|
Uninstall it 19%
Keep it 81%
|
|
Windows
Which Windows OS versions does it run on?
Windows 7 |
53.56% |
|
Windows 10 |
24.86% |
|
Windows Vista |
15.61% |
|
Windows XP |
5.97% |
|
Which OS releases does it run on? |
Windows 7 Home Premium |
38.64% |
|
Windows Vista Home Premiu... |
13.01% |
|
Windows 8.1 |
9.32% |
|
Windows 7 Ultimate |
7.96% |
|
Windows 7 Professional |
6.60% |
|
Windows 10 Home |
5.83% |
|
Geography
96.63% of installs come from United Kingdom
Which countries install it?
United Kingdom |
96.63% |
United States |
2.57% |
Austria |
0.20% |
Australia |
0.20% |
Spain |
0.20% |
Netherlands |
0.20% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Acer |
24.91% |
|
Dell |
24.21% |
|
Hewlett-Packard |
20.35% |
|
Samsung |
8.07% |
|
Toshiba |
5.96% |
|
GIGABYTE |
5.61% |
|
ASUS |
5.26% |
|
Lenovo |
3.16% |
|
Sony |
1.40% |
|
American Megatrends |
1.05% |
|
Common models |
HP Pavilion g6 Notebook P... |
5.71% |
|
Dell XPS 8300 |
2.86% |
|
Acer Aspire 5742 |
2.29% |
|
Dell Inspiron 530 |
2.29% |
|
Acer Aspire X3200 |
1.71% |
|
Acer Aspire E1-572 |
1.71% |
|