84,488,480 programs installed

Should I remove Virgin Media Service Manager?

What percent of users and experts removed it?
19% remove it81% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #12,217
Reach 0.0268%
Lifespan of installation (until removal)
< 20.65 days
609.26 days >
Average installed length: 320.12 days


3.7.47 100.00%

Typically installed together

Virgin Media Service Manager 3.7.47

Remove Virgin Media Service Manager 3.7.47
Powered by Reason Antivirus

What is Virgin Media Service Manager?  (from Virgin Media)

Virgin Media Security is free and available for all virgin media broadband customers. You can install Virgin Media security on upto 3 windows computer (excluding Windows 8). There are two types of internet security provided by Virgin Media.


Virgin Media Service Manager 3.7.47 is a software program developed by Virgin Media. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named servicemanager.exe. The setup package generally installs about 13 files and is usually about 8.29 MB (8,690,330 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 97% of users of Virgin Media Service Manager come from United Kingdom, it is also popular in the United States and Austria.

Program detailsProgram details

URL: www.virginmedia.com
Installation folder: C:\Program Files\Virgin Media\Service Manager\
Uninstaller: "C:\Program Files\Virgin Media\Service Manager\unins000.exe"
Estimated size: 8.29 MB

Program filesFiles installed by Virgin Media Service Manager 3.7.47

Program executable:servicemanager.exe
Name:Service Manager
Path:C:\Program Files\virgin media\service manager\servicemanager.exe
Additional files:
  • PSD_IE9Fix.exe - Digital Home Support (Self-Extracting Package for Radialpoint Home Security Dashboard)
  • nprpspa.dll - Service Manager
  • unins000.exe - Setup/Uninstall
  • BSUtil.dll (by Radialpoint) - Client Gateway 3.7.47
  • CampaignDelay.exe (by Radialpoint) - Campaign Delay Reg Key Writer 1.0.0 (Campaign Delay Reg Key Writer)
  • dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
  • RpSpaWshComAgent.dll
  • ServiceManagerComHandler.exe
  • ServicepointService.exe
  • shellexec.exe
  • StopServiceManager.exe
  • Windows7Features.dll

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
Scheduled Task
  • ServiceManager.exe is scheduled as a task with the class '{8B45D100-39CB-46E0-8EE7-09C3417737FE}' (runs on registration).
  • ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
  • ServiceManager.exe is loaded in the all users (HKLM) registry as a startup file name 'ServiceManager.exe' which loads as "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN.
Windows Firewall Allowed Program
  • ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe'.

How do I remove Virgin Media Service Manager?

Quickly and completely remove Virgin Media Service Manager 3.7.47 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Virgin Media Service Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Virgin Media Service Manager 3.7.47, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Virgin Media Service Manager.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Virgin Media Service Manager 3.7.47 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 52%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 19%
Keep it 81%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 53.56%
Windows 10 24.86%
Windows Vista 15.61%
Windows XP 5.97%
Which OS releases does it run on?
Windows 7 Home Premium 38.64%
Windows Vista Home Premiu... 13.01%
Windows 8.1 9.32%
Windows 7 Ultimate 7.96%
Windows 7 Professional 6.60%
Windows 10 Home 5.83%

Distribution by countryGeography

96.63% of installs come from United Kingdom
Which countries install it?
  United Kingdom 96.63%
  United States 2.57%
  Austria 0.20%
  Australia 0.20%
  Spain 0.20%
  Netherlands 0.20%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 24.91%
Dell 24.21%
Hewlett-Packard 20.35%
Samsung 8.07%
Toshiba 5.96%
ASUS 5.26%
Lenovo 3.16%
Sony 1.40%
American Megatrends 1.05%
Common models
HP Pavilion g6 Notebook P... 5.71%
Dell XPS 8300 2.86%
Acer Aspire 5742 2.29%
Dell Inspiron 530 2.29%
Acer Aspire X3200 1.71%
Acer Aspire E1-572 1.71%


user comment
No one has commented yet. Help others learn more about this software, share your comments.