84,488,480 programs installed

Should I remove Toshiba Online Product Information?

What percent of users and experts removed it?
63% remove it37% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,036
United States Rank #6,737
Reach 0.6677%
Lifespan of installation (until removal)
< 15.20 days
448.50 days >
Average installed length: 235.65 days


4.02.0000 2.02%
4.01.0000 31.27%
4.00.0008 11.58%
2.10.0000 0.01%
2.09.0001 22.43%
2.08.0001 15.26%
2.06.0000 2.20%
2.02.0000 0.01%
2.00.0003 0.01%
2.00.0002 0.02%
1.00.0013 0.05%
1.00.0012 12.68%
1.00.0009 1.60%
1.00.0008 0.58%
1.00.0002 0.25%
1.00.0001 0.02%

Typically installed together

Other programs by TOSHIBA

Toshiba Online Product Information

What is Toshiba Online Product Information?

Toshiba Online Product Information is an inetegrated and online user guide to learn how to operate and manage the software, and to solve problems. In addition it displays various advertising offers.


It is bundled and preinstalled with various Toshiba computers. The most used version is 4.01.0000, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is topi.exe. A vast majority of those who have this installed end up removing it just after a couple weeks. The software installer includes 10 files and is usually about 15 MB (15,729,822 bytes).

This program is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.
Note: This program has often been considered as bloatware by some users as it is bundled on various manufacturer's new PCs. (Because this might be considered bloatware does not mean the software is bad or harmful, if you use it regularly its worthwhile to have. However, bloatware typically means the program is optional and was simply pre-installed but is not required and can be removed.) Some quick tips to be aware of:
  • It is usually licensed for use only on the Toshiba PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

Displayed publisher: TOSHIBA
URL: www.toshiba-tro.de
Installation folder: C:\Program Files\TOSHIBA\Toshiba Online Product Information
Uninstaller: C:\Program Files\InstallShield Installation Information\{2290A680-4083-410A-ADCC-7092C67FC052}\setup.exe -runfromtemp -l0x0009 -removeonly
Estimated size: 15 MB
Language: English

Program filesFiles installed by Toshiba Online Product Information

Program executable:topi.exe
Name:TOSHIBA Online Product Information
Path:C:\Program Files\toshiba\toshiba online product information\topi.exe
Additional files:
  • DefReg.exe - TOSHIBA Online Product Information (DefReg Application)
  • prepare.exe - Prepare
  • wmi.exe - TOSHIBA Online Product Information
  • TOPI.resources.dll
  • Interop.Shell32.dll - Assembly imported from type library 'Shell32'.

Program behaviorsBehaviors exhibited

2 Scheduled Tasks (Boot/Login)
  • TOPI.exe is automatically launched at startup through a scheduled task named 1.
  • DefReg.exe is automatically launched at startup through a scheduled task named Express DownloaderUpdate.
Startup File (User Run)
  • TOPI.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'TOSHIBA Online Product Information' and executes as C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe.
2 Startup Files (All Users Run)
  • TOPI.exe is loaded in the all users (HKLM) registry as a startup file name 'topi' which loads as C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup.
  • DefReg.exe is loaded in the all users (HKLM) registry as a startup file name 'SmartAudio' which loads as C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t.

Program resource utilizationResource utilization averages

Memory:42.3 MB
21.09 MB average
Total CPU:0.0017156304%
0.031193% average
Kernel CPU:0.00077361%
0.016088% average
User CPU:0.00094202%
0.015104% average
70 average

How do I remove Toshiba Online Product Information?

You can uninstall Toshiba Online Product Information from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Toshiba Online Product Information, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Toshiba Online Product Information.

Automatically starts? Yes
(Found in the run registry)
Uninstall it 63%
Keep it 37%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 76.19%
Windows Vista 14.88%
Windows 10 8.25%
Windows XP 0.68%
Which OS releases does it run on?
Windows 7 Home Premium 66.10%
Windows Vista Home Premiu... 12.83%
Windows 10 Home 6.47%
Windows 7 Professional 5.09%
Windows 7 Starter 1.82%
Windows 7 Home Basic 1.79%

Distribution by countryGeography

22.10% of installs come from United Kingdom
Which countries install it?
  United Kingdom 22.10%
  Germany 12.87%
  France 12.70%
  Italy 5.49%
  United States 5.20%
  Spain 3.78%
  Portugal 3.34%
  Netherlands 3.17%
  Belgium 2.64%
  Sweden 2.27%
  Poland 2.08%
  Ireland 1.90%
  Saudi Arabia 1.76%
  Norway 1.50%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Toshiba 99.87%
Dell 0.13%
Common models
TOSHIBA Satellite C660 13.72%
TOSHIBA Satellite L500 6.61%
TOSHIBA Satellite C660D 4.98%
TOSHIBA Satellite L650 3.00%


Toshiba electronics, electrical equipment and information technology corporation that is a diversified manufacturer of electrical products, spanning information and communications equipment and systems, electronic components and materials, power systems, Internet-based solutions and services, industrial and social infrastructure systems, and household appliances.
Publisher URL: www.toshiba.com


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