84,488,480 programs installed

Should I remove Symantec Technical Support Web Controls?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #5,512
United States Rank #3,236
Reach 0.0880%


3.5.3 83.85%
3.5.1 5.54%
3.4.0 4.21%
3.3.0 1.10%
3.1.0 0.52%
1.0.0 4.79%

Other programs by Symantec

Symantec Technical Support Web Controls

What is Symantec Technical Support Web Controls?

Symantec Web controls are usually required for support sessions and are installed seperately from Norton Products. These controls can be safely removed, but If you use Norton Support again, these controls may be automatically installed on your PC.


The most common release is 3.5.3, with over 98% of all installations currently using this version. The setup package generally installs about 100 files and is usually about 4.19 MB (4,396,544 bytes).

Program detailsProgram details

URL: www.symantec.com
Installation folder: C:\Program Files\Symantec Technical Support Web Controls\
Uninstaller: MsiExec.exe /X{20C53FA2-4307-4671-A93F-9463B29DFCF1}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 4.19 MB
Language: English (United States)

Program filesFiles installed by Symantec Technical Support Web Controls

  • symdlmgr.dll - Symantec Shared Components (Symantec Shared Component)

How do I remove Symantec Technical Support Web Controls?

You can uninstall Symantec Technical Support Web Controls from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Symantec Technical Support Web Controls, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Symantec Technical Support Web Controls.

Win 7 (SP1) 42%
Win Server 2003 0%
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 42.89%
Windows Vista 33.56%
Windows XP 18.25%
Windows 10 5.24%
Windows Server 2003 0.06%
Which OS releases does it run on?
Windows 7 Home Premium 34.31%
Windows Vista Home Premiu... 29.26%
Microsoft Windows XP 17.80%
Windows 7 Professional 4.94%
Windows 7 Ultimate 3.29%
Windows Vista Home Basic 2.82%

Distribution by countryGeography

78.40% of installs come from the United States
Which countries install it?
  United States 78.40%
  United Kingdom 5.72%
  Canada 2.53%
  Germany 1.99%
  Netherlands 1.91%
  Sweden 1.32%
  France 1.01%
  Australia 1.01%
  Belgium 0.66%
  Spain 0.58%
  Italy 0.54%
  DK 0.43%
  Japan 0.39%
  Israel 0.39%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 38.25%
Dell 32.18%
Toshiba 8.41%
Acer 8.33%
American Megatrends 3.73%
Intel 3.38%
Sahara 1.39%
ASUS 0.78%
Gateway 0.52%
Common models
HP Pavilion dv7 Notebook ... 6.35%
HP Pavilion dv6 Notebook ... 5.29%
Dell Inspiron 530 4.23%
Dell Inspiron 1545 2.47%
Hewlett-Packard Compaq Pr... 2.29%
Dell Dell DXP061 2.12%

About Symantec

Symantec developers security software for business and consumers and helps customers protect their computers, information, identities and infrastructure by delivering software and services that address risks to security with various products such as Norton AntiVirus, Internet security, and anti-spyware products e.
Publisher URL: www.symantec.com


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