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Should I remove Symantec NetBackup Desktop Agent?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
United States Rank #49,076
Reach 0.0013%


VersionDistribution 36.00% 8.00% 44.00% 8.00% 4.00%

Other programs by Symantec

Symantec NetBackup Desktop Agent

What is Symantec NetBackup Desktop Agent?  (from Symantec)

While backup takes many forms, recovery shouldn’t. NetBackup with V-Ray technology is the single solution when recovery is needed—whether from tape, disk, snapshot, cloud—in a physical or virtual environment. Only NetBackup with V-Ray unifies backup, deduplication, replication, snapshots, and appliances with support ...  Read more


Symantec NetBackup Desktop Agent is a software program developed by Symantec. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The setup package generally installs about 21 files and is usually about 13.94 MB (14,617,816 bytes). The installed file LUGetUpdates.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 64% of users of Symantec NetBackup Desktop Agent come from the United States, it is also popular in Germany and Israel.

Program detailsProgram details

URL: www.symantec.com
Help link: support.symantec.com
Installation folder: C:\Program Files\Symantec\NetBackup DLO\DLO\
Uninstaller: MsiExec.exe /I{D2BE4C7A-DDB0-4A2F-B3DD-534A891E6255}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 13.94 MB

Program filesFiles installed by Symantec NetBackup Desktop Agent

  • bclib.dll - Symantec Backup Exec(TM) for Windows Servers (Comments Library)
  • DLOChangeLogSvcu.exe - Desktop and Laptop Option (ChangeLog Service)
  • DLOClientu.exe - Symantec DLO Desktop Agent
  • DLOErrors.dll - DLO Errors Language Resource
  • DLOSharedUIu.dll - Console
  • olpstshadowu.dll - Outlook add-in
  • FouErrors.dll - Foundation Library
  • DLOvssRequestorU.exe - Symantec DLO VSS Requestor
  • LUGetUpdates.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • DLOClientu.exe is scheduled as a task named 'DLOClientu.exe - JDNET_sm13885' (runs weekly on Wednesdays at 9:37 AM).
  • DLOChangeLogSvcu.exe runs as a service named 'Symantec NetBackup Desktop Agent Change Journal Reader' (DLOChangeJournalSvc) "Allows the Symantec NetBackup Desktop Agent to find which files in its backup selections have changed without having to scan all the selections.".

How do I remove Symantec NetBackup Desktop Agent?

You can uninstall Symantec NetBackup Desktop Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Symantec NetBackup Desktop Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Symantec NetBackup Desktop Agent.

Win 7 (SP1) 88%
Win XP 12%
Windows Service? Yes
(Installs a service)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 88.00%
Windows XP 12.00%
Which OS releases does it run on?
Windows 7 Enterprise 54.55%
Windows 7 Professional 36.36%
Microsoft Windows XP 9.09%

Distribution by countryGeography

64.10% of installs come from the United States
Which countries install it?
  United States 64.10%
  Germany 10.26%
  Israel 5.13%
  United Kingdom 5.13%
  Switzerland 2.56%
  Australia 2.56%
  DK 2.56%
  United Arab Emirates 2.56%
  Turkey 2.56%
  Slovakia 2.56%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Lenovo 50.00%
Dell 22.73%
Hewlett-Packard 22.73%
Acer 4.55%
Common models
LENOVO 7455RZ8 4.55%
LENOVO 2349G3G 4.55%
HP ProBook 6465b 4.55%
HP EliteBook 8760w (LW871... 4.55%
Dell Latitude E4310 4.55%
Microsoft Corporation Vir... 4.55%

About Symantec

Symantec developers security software for business and consumers and helps customers protect their computers, information, identities and infrastructure by delivering software and services that address risks to security with various products such as Norton AntiVirus, Internet security, and anti-spyware products e.
Publisher URL: www.symantec.com


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