84,488,480 programs installed

Should I remove Ss-Helper?

What percent of users and experts removed it?
74% remove it26% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Global Rank #14,089
United States Rank #21,643
Reach 0.0208%
Lifespan of installation (until removal)
< 34.79 days
807.50 days >
Average installed length: 424.28 days

Ss-Helper 1.74

What is Ss-Helper?

SS Helper (installed under various names) is a protection mechanism that is designed to protect bundled software of potentially unwanted programs distributed through bundles. Also know as SProtector, SS Helper is typically installed with adware such as toolbars and its primary purpose is to prevent a web browser's home page or search engine from being modified to something other than what the adware has set it to. According to multiple anti-virus products this software is generally defined as either an unwanted application or a trojan.

Overview

The main program executable is sprotector.dll. Typically most users end up uninstalling this just after a few days. The software installer includes 4 files and is usually about 1.32 MB (1,380,056 bytes).
  • Possible malware installed by this program
  • Hijacks the web browser's home page
  • The wisdom of the crowd agrees, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Ss-Helper.
sprotector.dll (2e705785860f95358dc9aa6ed402198b) has been flagged by the following 8 scanners:
Anti-Virus softwareVersionDetection
avast! 2014.9-130615 Win32:SProtector-A [PUP]
AVG 2014.0.3468 Generic5
Dr.Web 9.0.0.0166 Adware.BGuard.11
ESET-NOD32 7.8450 a variant of Win32/SProtector.A
The Hacker 6.8.0.6.166 Trojan/Sprotector
Trend Micro 10.465.15 ADW_SPROTECT
TrendMicro-HouseCall 7.2.166 ADW_SPROTECT
VIPRE Antivirus 18716 Trojan.Win32.Generic!BT
psupport.dll (898bdcc577a2b49e8eacaf18ddbb3e7b) has been flagged by the following 22 scanners:
Anti-Virus softwareSoftware versionDetection
Lavasoft Ad-Aware 12.0.163.0 Gen:Variant.Adware.BHO.Bprotector.1
AhnLab-V3 2014.01.24.00 PUP/Win32.ADownloader
Avira AntiVir 7.11.126.212 Adware/BHO.Bprotector.12
avast! 8.0.1489.320 Win32:Adware-BID [Adw]
Baidu-International 3.5.1.41473 Adware.Win32.BHO.40
Bitdefender 7.2.5028.0 Gen:Variant.Adware.BHO.Bprotector.1
Comodo Security 17665 UnclassifiedMalware
Dr.Web Adware.BGuard.42
Emsisoft Anti-Malware 3.0.0.596 Gen:Variant.Adware.BHO.Bprotector.1 (B)
ESET-NOD32 9331 a variant of Win32/SProtector.A
F-Secure 11.0.19100.45 Gen:Variant.Adware.BHO.Bprotector.1
G Data 24 Gen:Variant.Adware.BHO.Bprotector.1
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes 1.75.0.1 PUP.Optional.SProtect.A
McAfee 5.600.0.1067 Generic PUP.a
McAfee-GW-Edition 2013 Generic PUP.a
MicroWorld-eScan 12.0.250.0 Gen:Variant.Adware.BHO.Bprotector.1
NANO AntiVirus 0.28.0.57380 Trojan.Win32.BGuard.cqshad
Sophos 4.97.0 BProtector
Symantec 20131.1.5.61 Adware.BL
Vba32 AntiVirus 3.12.24.3 AdWare.BHO
VIPRE Antivirus 25750 Trojan.Win32.Generic!BT
uninstall.exe (b42ff5f0d5e1b6331b9243ca6c78656e) has been flagged by the following 4 scanners:
Anti-Virus softwareSoftware versionDetection
avast! 8.0.1489.320 NSIS:SProtector-B [PUP]
Dr.Web Adware.BGuard.11
ESET-NOD32 9190 Win32/SProtector.B
VIPRE Antivirus 24882 Sprotector (fs)
       View all 34 all detections
Bundled relationships

Program detailsProgram details

Installation folder: C:\Program Files\ss-helper
Uninstaller: "C:\Program Files\Ss-Helper\uninstall.exe" /FULLPATH="C:\Program Files\Ss-Helper"
Estimated size: 1.32 MB

Program filesFiles installed by Ss-Helper 1.74

Program module:sprotector.dll (Malware detected)
Path:C:\Program Files\ss-helper\sprotector.dll
MD5:2e705785860f95358dc9aa6ed402198b
SProtector has been detected as 'malware' by multiple antivirus products. TrendMicro classifies it as TROJ_GEN.RCBH1L8. ESET calls it a variant of Win32/SProtector.A. QuickHeal identifies SProtector.dll as Worm.SProtector.A3. Avast...
Additional files:
  • uninstall.exe
  • lpk.dll
  • (Malware detected) psupport.dll

How do I remove Ss-Helper?

You can uninstall Ss-Helper from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Ss-Helper 1.74, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Ss-Helper.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

OS VERSIONS
Win 7 (SP1) 70%
Win 7 0%
 
USER ACTIONS
Uninstall it 74%
Keep it 26%
 
GLOBAL RANK
#14,089

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 85.33%
Windows XP 8.56%
Windows Vista 4.65%
Windows 10 1.47%
Which OS releases does it run on?
Windows 7 Ultimate 34.98%
Windows 7 Home Premium 30.30%
Windows 7 Professional 11.58%
Microsoft Windows XP 8.37%
Windows 7 Home Basic 4.43%
Windows Vista Home Premiu... 3.69%

Distribution by countryGeography

20.00% of installs come from the United States
Which countries install it?
  United States 20.00%
  Indonesia 6.36%
  MA 4.55%
  India 3.86%
  Brazil 3.64%
  DZ 3.64%
  United Kingdom 3.41%
  Romania 3.18%
  Egypt 2.73%
  Australia 2.27%
  Belgium 2.27%
  Canada 2.27%
  Iran 2.27%
  Malaysia 2.27%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 28.79%
Acer 22.57%
Dell 17.51%
ASUS 7.39%
GIGABYTE 5.45%
Toshiba 5.45%
Samsung 5.06%
Lenovo 4.67%
American Megatrends 1.17%
Sony 1.17%
Intel 0.78%
Common models
HP Pavilion dv6 Notebook ... 6.08%
HP Pavilion g6 Notebook P... 6.08%
Acer Aspire 5738 2.70%
Dell Inspiron 1545 2.03%
ASUSTeK K53E 2.03%
HP Pavilion dv7 Notebook ... 2.03%

About Search Assistant SProtector

Alias distribution of the SProtector class of malware.

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