84,488,480 programs installed

Should I remove Hightail Desktop App?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #14,086
United States Rank #9,750
Reach 0.0208%
Lifespan of installation (until removal)
< 14.75 days
435.26 days >
Average installed length: 228.69 days


VersionDistribution 92.67% 0.73% 0.49% 6.11%

Hightail Desktop App

What is Hightail Desktop App?  (from Hightail)

Hightail works where you work every day with simple file sharing apps for your laptop or computer. Access, manage and share your files and folders with drag'n'drop ease. Any changes are instantly updated so everyone always sees the latest version.


Hightail Desktop App is a software program developed by Hightail. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named Hightail.exe. The setup package generally installs about 12 files and is usually about 18 MB (18,875,887 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 68% of users of Hightail Desktop App come from the United States, it is also popular in Australia and United Kingdom.

Program detailsProgram details

URL: learn.hightail.com/t5/custom/page/page-id/Apps_support_page
Installation folder: C:\Program Files\Hightail Desktop App\
Uninstaller: MsiExec.exe /I{A1B827F9-8A85-4DEE-8E72-3CF347F71999}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 18 MB
Language: English (United States)

Program filesFiles installed by Hightail Desktop App

Program executable:Hightail.exe
Hightail Agent
Path:C:\Program Files\Hightail Desktop App\Hightail.exe
Additional files:
  • HightailDesktop- - Hightail Desktop App
  • YSIUIControls.dll - Hightail UIControls
  • YSIOutlookControls.dll - Hightail Desktop (Hightail Outlook Controls)
  • Hightail.exe - Hightail (Hightail Agent)
  • ProtocolLauncher.exe - Protocol Launcher
  • YSIAgentPS.dll - Hightail AgentPS
  • YSIAgentPS64.dll
  • YSINSE.dll - Hightail Explorer Extension
  • YSINSE64.dll
  • YSIOutlook.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • Hightail.exe is scheduled as a task with the class '{663E193D-CE64-4C5C-AB92-F38A89EC8334}' (runs on registration).
Startup File (User Run)
  • Hightail.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Hightail Sync Agent' and executes as "C:\users\user\appdata\Local\Hightail\Hightail.exe".
Startup File (All Users Run)
  • Hightail.exe is loaded in the all users (HKLM) registry as a startup file name 'Hightail Sync Agent' which loads as "C:\Program Files\Hightail Desktop App\Hightail.exe".

How do I remove Hightail Desktop App?

You can uninstall Hightail Desktop App from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Hightail Desktop App, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Hightail Desktop App.

Win 7 (SP1) 59%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.37%
Windows 10 31.54%
Windows XP 4.40%
Windows Vista 2.69%
Which OS releases does it run on?
Windows 7 Professional 26.04%
Windows 7 Home Premium 24.08%
Windows 8.1 11.55%
Windows 7 Ultimate 7.62%
Windows 10 Home 7.37%
Microsoft Windows XP 4.42%

Distribution by countryGeography

67.98% of installs come from the United States
Which countries install it?
  United States 67.98%
  Australia 4.65%
  United Kingdom 4.65%
  Canada 3.76%
  France 2.33%
  Germany 2.33%
  Italy 1.43%
  Israel 1.07%
  Belgium 0.89%
  India 0.89%
  Philippines 0.89%
  Sweden 0.72%
  Argentina 0.72%
  Spain 0.54%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 34.00%
Hewlett-Packard 26.00%
Toshiba 7.60%
Acer 6.80%
ASUS 6.40%
Lenovo 6.00%
Samsung 4.00%
Intel 2.40%
Sony 0.80%
Medion 0.80%
Common models
ASUS All Series 4.29%
HP Pavilion dv7 Notebook ... 3.57%
Dell OptiPlex 390 2.86%
Dell XPS 8700 2.86%
Dell Studio XPS 435T/9000 2.14%
Dell Inspiron 560 2.14%


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