84,488,480 programs installed

Should I remove SMART Response Software?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #18,038
United States Rank #12,983
Reach 0.0132%
Lifespan of installation (until removal)
< 25.81 days
761.47 days >
Average installed length: 400.10 days


15.1.740.0 2.68%
15.0.971.0 2.30%
14.3.1191.0 1.53%
14.3.1171.0 1.15%
14.2.1011.0 0.77%
14.1.802.0 1.92%
14.0.1867.0 1.15%
4.8.497.0 14.94%
4.7.806.0 9.58%
4.6.962.0 6.90%
4.5.1281.0 5.75%
4.0.450.1 21.84%
4.0.340.0 15.33%
4.0.303.0 1.53% 11.88% 0.77%

Typically installed together

Other programs by SMART Technologies ULC

SMART Response Software

What is SMART Response Software?  (from SMART Technologies ULC)

The SMART Response interactive response system is available in five unique models to suit a variety of needs, such as 1:1, K–12, early education, special needs and advanced math and science. Each model enables teachers to instantly assess learning through formative and summative assessments – increasing student partici...  Read more


SMART Response Software is a program developed by SMART Technologies ULC. The most used version is 4.0.450.1, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 204 files and is usually about 64.69 MB (67,831,296 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 64% of users of SMART Response Software come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: smarttech.com/response
Help link: www.smarttech.com/support
Installation folder: C:\Program Files\SMART Technologies\Education Software\
Uninstaller: MsiExec.exe /X{02885557-ACA5-4B6F-85D2-3F1A9B8580F5}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 64.69 MB

Program filesFiles installed by SMART Response Software

  • FirewallConfig.exe - SMART Sync Software from SMART Technologies (SMART Sync Software FirewallConfig application)
  • responsefileconverter.exe - SMART Response File Conversion Application
  • LargeWallWizard.exe - Large Wall Wizard Application (Large Wall Wizard)
  • EdgeDiagnostic.exe - EdgeCorrection Application
  • desktopmenu.exe - SMART Response Software (SMART Response Desktop Menu)
  • HardwareServiceSupport-vc100-mt.dll - Manages your genuine SMART Response hardware.
  • hardwareservicesupport-vc100-mt-x86.dll
  • HardwareServiceSupport-vc120-mt-x86.dll
  • libLogger-vc100-mt-x86.dll - Logger Dynamic Library
  • libLogger-vc120-mt-x86.dll
  • libResponse-vc100-mt_4.0.dll - SMART Response Dynamic Link Library
  • libResponse-vc120-mt_4.0.dll
  • libsuitefeatures-vc100-mt-x86.dll - SMART Response Suite Features Dynamic Link Library
  • libSuiteFeatures-vc120-mt-x86.dll
  • Notebook.exe - SMART Notebook Software (SMART Notebook)
  • NotebookResponse-vc100-mt-x86.dll - SMART Notebook Response Link Library
  • responseactivation.exe - SMART Response Activation
  • responsediagnostics.exe - SMART Response Receiver Service Diagnostics
  • responsefileconverter2.exe
  • responsehardwareservice.exe
  • responsesoftwareservice.exe - SMART Response Software Service
  • servicehelper.exe - SMART Response System Administration
  • simulator.exe - SMART Response Simulator
  • smartresponsesetuptool.exe - SMART Response Setup Tool
  • softwareservicesupport-vc100-mt-x86.dll
  • teachertools.exe - SMART Response Teacher Tools
  • Bridgit.exe - SMART Bridgit software (SMART Bridgit Client)
  • liblogger-vc100-mt.dll - Logger Dynamic Library
  • senteo-vc100-mt.dll - Senteo Dynamic Library
  • smartresponsesdk.dll - SMART Response SDK 3.0
  • smartresponsesdk-2.0.dll
  • ApplicationLauncher.exe - SMART Board Software (Application launcher)
  • AviToWmv.exe - AVI to WMV Converter
  • Aware.exe - SMART Aware
  • AwareMSOfficeAddin.dll
  • AwareMSOfficeAddin64.dll
  • DViTFlashWizard.exe - DViT Flash Wizard
  • DViTTracker.exe - Tracks DViT camera angles and pointer position.
  • DViTView.exe - DViT Camera Viewer
  • DViTView2.exe - View video from SMART Board Interactive Display Cameras
  • EventProvider.dll - Event Provider Resources
  • FloatingTools.exe - SMART Board Tools
  • HardwareTroubleshooter.exe - SMART Board Diagnostic Program
  • Instant Conferencing.exe - InstantC Application
  • libOfficeAddinRegistryUtil-vc100-mt-s.dll
  • Marker.exe - Marker MFC Application
  • NBKFileConverter.exe - NBK File Converter Application
  • Orient.exe - Orient
  • LocalizationWrapper-vc100-mt-x86.dll - LocalizationWrapper
  • LocalizationWrapper-vc120-mt-x86.dll
  • Notebook Web Helper.exe - Notebook Web Helper
  • libAdaptiveUI.dll - SMART Technologies
  • NotebookPlugin.dll - Notebook Software (Notebook Download Plugin)
  • IWBFileConverter.exe - IWBFIleConverter (Convert between CFF and Notebook format)
  • BrowserProcess.exe - Browser process
  • LaunchNotebook.exe - Launch Notebook
  • libQtBrowserPlugin.dll - Notebook plugin (Webkit plugin)
  • ARTrackingDLL.dll - SMART Notebook
  • ClipboardHtmlToRtfConverter.exe - SMART Clipboard HTML to RTF Converter
  • ColladaLoader-vc100.dll
  • ColladaLoader-vc120.dll

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • NotebookPlugin.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'SMART Notebook Download Utility' with the class of {67BCF957-85FC-4036-8DC4-D4D80E00A77B}.
Scheduled Task
  • Notebook.exe is scheduled as a task with the class '{679C930A-AB42-4DBC-B50E-16EB19784B04}' (runs on registration).
  • responsehardwareservice.exe runs as a service named 'Response Hardware' (Response Hardware) "Manages your genuine SMART Response hardware. If this service is stopped, your SMART Response receiver and clickers will not be available to play games or answer questions asked in Notebook software or Microsoft PowerPoint.".
3 Startup Files (All Users Run)
  • DesktopMenu.exe is loaded in the all users (HKLM) registry as a startup file name 'Response Desktop Menu' which loads as "C:\Program Files\SMART Technologies\Education Software\DesktopMenu.exe".
  • FloatingTools.exe is loaded in the all users (HKLM) registry as a startup file name 'SMART Floating Tools' which loads as "C:\Program Files\SMART Technologies\Education Software\FloatingTools.exe".
  • nodelauncher.exe is loaded in the all users (HKLM) registry as a startup file name 'ResponseConnectorService' which loads as "C:\Program Files\SMART Technologies\Education Software\response-connector-server\NodeLauncher.exe".
Windows Firewall Allowed Program
  • responsesoftwareservice.exe is added as a firewall exception for 'C:\Program Files\SMART Technologies\Education Software\ResponseSoftwareService.exe'.

How do I remove SMART Response Software?

You can uninstall SMART Response Software from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program SMART Response Software, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove SMART Response Software.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by SMART Response Software you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 67%
Win Vista (SP1) 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 69.08%
Windows 10 24.43%
Windows Vista 3.82%
Windows XP 2.67%
Which OS releases does it run on?
Windows 7 Home Premium 33.72%
Windows 7 Professional 22.61%
Windows 8.1 7.66%
Windows 7 Enterprise 6.90%
Windows 10 Home 6.13%
Windows 7 Ultimate 5.36%

Distribution by countryGeography

63.97% of installs come from the United States
Which countries install it?
  United States 63.97%
  Canada 8.38%
  United Kingdom 7.26%
  Germany 3.91%
  Netherlands 2.51%
  Australia 2.23%
  Italy 1.40%
  MK 1.12%
  Norway 1.12%
  Saudi Arabia 0.84%
  Czech Republic 0.84%
  Spain 0.84%
  DK 0.84%
  KE 0.56%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 32.43%
Dell 22.70%
Acer 11.89%
ASUS 11.35%
Toshiba 9.19%
Samsung 5.95%
Lenovo 5.41%
Common models
HP Pavilion dv7 Notebook ... 3.10%
Dell Inspiron N5110 3.10%
HP Pavilion g6 Notebook P... 3.10%
Dell Latitude E5430 non-v... 2.33%
HP Pavilion dv6 Notebook ... 2.33%
HP ProBook 6470b 2.33%

About (from SMART Technologies ULC)

SMART is defined by innovation and our desire to improve the way the world works and learns.
Publisher URL: www.smarttech.com


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