84,488,480 programs installed

Should I remove SMART Common Platform?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
What do people think about it?
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How common is it?
Global Rank #26,901
United States Rank #17,382
Reach 0.0060%
Lifespan of installation (until removal)
< 25.94 days
765.16 days >
Average installed length: 402.03 days


VersionDistribution 6.72% 93.28%

Typically installed together

Other programs by SMART Technologies ULC

SMART Common Platform

What is SMART Common Platform?

The SMART Platform is a software component that is included with and installed with the Education Software Installer which is part of the various SMART products.


The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The program adds a toolbar to Microsoft Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software installer includes 153 files and is usually about 87.41 MB (91,656,722 bytes). SMARTFirmwareUpdater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.

Program detailsProgram details

URL: www.smarttech.com
Installation folder: C:\Program Files\SMART Technologies\
Uninstaller: MsiExec.exe /X{0E5DD7A3-BE29-430C-970B-C553F4A58C39}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 87.41 MB

Program filesFiles installed by SMART Common Platform

  • FirewallConfig.exe - SMART Sync Software from SMART Technologies (SMART Sync Software FirewallConfig application)
  • RedrawHooks.dll - SMART Sync Software Redraw Hooks DLL
  • SMARTClassroomCoordinator.exe - SMART Classroom Coordinator
  • SMARTSchoolFileSRCProvider-vc100-mt.dll - SMART Sync Software Application Support Library
  • SMARTSyncTeacher.exe - SMART Sync Software Teacher Application
  • StudentConfig.exe - SMART Sync Software Student Configuration Tool Application
  • SyncClient.exe - SMART Sync Software Student Launcher Application
  • SyncIEBlock.dll - SMART Sync Software Web Blocking and Exceptions
  • SyncIEToolbar.dll - SMART Sync Software Send Web
  • SyncSrv.exe - SMART Sync Software Helper Service Application
  • LargeWallWizard.exe - Large Wall Wizard Application (Large Wall Wizard)
  • EdgeDiagnostic.exe - EdgeCorrection Application
  • Notebook.exe - SMART Notebook Software (SMART Notebook)
  • Bridgit.exe - SMART Bridgit software (SMART Bridgit Client)
  • liblogger-vc100-2_0.dll - Logger Dynamic Library
  • libLogger-vc100-mt.dll
  • Senteo-2.0-MSVC-8.dll - Senteo Dynamic Library
  • senteo-vc100-2_0.dll
  • Senteo-vc100-mt.dll
  • ApplicationLauncher.exe - SMART Board Software (Application launcher)
  • AviToWmv.exe - AVI to WMV Converter
  • Aware.exe - SMART Aware
  • AwareMSOfficeAddin.dll
  • AwareMSOfficeAddin64.dll
  • DViTFlashWizard.exe - DViT Flash Wizard
  • DViTTracker.exe - Tracks DViT camera angles and pointer position.
  • DViTView.exe - DViT Camera Viewer
  • DViTView2.exe - View video from SMART Board Interactive Display Cameras
  • HardwareTroubleshooter.exe - SMART Board Diagnostic Program
  • Instant Conferencing.exe - InstantC Application
  • Marker.exe - Marker MFC Application
  • NBKFileConverter.exe - NBK File Converter Application
  • Orient.exe - Orient
  • PointerTool.exe - PointerTool
  • PPTImporter.exe - PowerPoint Importer Application
  • Process64Helper.exe - 64bit Helper for SMART Aware
  • PrometheanFileConverter.exe - Promethean File Converter Application
  • recorder.exe - SMART Recorder
  • SBDiagnostics.exe
  • SBSDKComWrapper.dll - SBSDK COM Wrapper
  • SBSDK-vc100-10_7.dll - SMART Board SDK
  • SBSDK-vc100-mt-10.8.dll
  • SBSDK-vc100-mt-10.8nb.dll
  • SBSDK-vc100-mt-10.8-Sync.dll
  • SBSDK-vc90-mt_10.7.dll
  • SC9- Flash.exe - SMART Firmware Upgrade Wizard
  • SmartAviAsExe.exe - SmartAviAsExe MFC Application
  • SMARTBoardService.exe - SMART Board Service
  • SMARTBoardTools.exe - SMART Board Tools
  • SMARTBrd.exe - SMART Board Control Panel
  • SMARTFirmwareUpdater.exe - SMART Board Firmware Updater Application
  • SMARTSNMPAgent.exe - SMART SNMP Agent
  • snapshot.exe - SMART Screen Capture Utility
  • SoundFileConverter.exe - Sound File Converter Application
  • Spotlight.exe - Spotlight
  • UCGui.exe - SMART Display Controller Program
  • UCService.exe - SMART Display Controller Service
  • VideoFileConverter.exe - Video File Converter Application
  • Welcome.exe - SMART Welcome
  • ProtectedLayerTool.exe - ProtectedLayerTool (Notebook Protected Layer Tool)
  • SecureSockets.dll - Secure Sockets DLL

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • SyncIEBlock.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'CWebBrowserClass Object' with the class of {B0A26676-4185-479F-B7B1-B3968B956468} (SynchronEye Web Browser Block).
Internet Explorer Toolbar
  • SyncIEToolbar.dll is loaded as Internet Explorer Toolbar with the name 'SMART Sync' with the class of {8E1233B3-485A-4E51-B77E-9E075A68C588}.
Internet Explorer Web Browser
  • SyncIEToolbar.dll installs an IE Web Browser in Internet Explorer named 'SMART Sync' with a class of {8E1233B3-485A-4E51-B77E-9E075A68C588}.
Scheduled Task
  • Notebook.exe is scheduled as a task with the class '{679C930A-AB42-4DBC-B50E-16EB19784B04}' (runs on registration).
5 Startup Files (All Users Run)
  • SMARTClassroomCoordinator.exe is loaded in the all users (HKLM) registry as a startup file name 'SMARTClassroomCoordinator.exe' which loads as "C:\Program Files\SMART Technologies\Education Software\SMARTClassroomCoordinator.exe".
  • SyncClient.exe is loaded in the all users (HKLM) registry as a startup file name 'SMART Sync Helper Service' which loads as C:\Program Files\SMART Technologies\SMART Sync Student\SyncClient.exe.
  • DesktopMenu.exe is loaded in the all users (HKLM) registry as a startup file name 'Response Desktop Menu' which loads as "C:\Program Files\SMART Technologies\Education Software\DesktopMenu.exe".
  • SMARTBoardTools.exe is loaded in the all users (HKLM) registry as a startup file name 'SMART Board Tools' which loads as "C:\Program Files\SMART Technologies\Education Software\SMARTBoardTools.exe".
  • SMARTBoardService.exe is loaded in the all users (HKLM) registry as a startup file name 'SMART Board Service' which loads as "C:\Program Files\SMART Technologies\Education Software\SMARTBoardService.exe".

How do I remove SMART Common Platform?

You can uninstall SMART Common Platform from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program SMART Common Platform, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove SMART Common Platform.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by SMART Common Platform you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 81%
Win 7 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 81.51%
Windows 10 7.56%
Windows Vista 6.72%
Windows XP 4.20%
Which OS releases does it run on?
Windows 7 Home Premium 35.04%
Windows 7 Enterprise 28.21%
Windows 7 Professional 14.53%
Windows Vista Home Premiu... 5.98%
Windows 7 Ultimate 4.27%
Microsoft Windows XP 3.42%

Distribution by countryGeography

77.59% of installs come from the United States
Which countries install it?
  United States 77.59%
  Australia 9.77%
  Canada 8.05%
  Norway 1.15%
  United Kingdom 1.15%
  Taiwan 0.57%
  PR 0.57%
  Ireland 0.57%
  KE 0.57%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 35.42%
Dell 31.25%
Acer 14.58%
Lenovo 6.25%
Toshiba 6.25%
ASUS 3.13%
Gateway 1.04%
Common models
Dell OptiPlex GX620 ... 4.50%
Dell OptiPlex 745 ... 3.60%
LENOVO 3367AH5 3.60%
LENOVO 2338A11 2.70%
Dell Inspiron 1545 1.80%
HP ProBook 4530s 1.80%

About (from SMART Technologies ULC)

SMART is defined by innovation and our desire to improve the way the world works and learns.
Publisher URL: www.smarttech.com


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