QuickBooks Remote Access
Overview
QuickBooks Remote Access is a software program developed by Cisco WebEx. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named mwcliun.exe. The setup package generally installs about 18 files and is usually about 37.83 MB (39,669,189 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 98% of users of QuickBooks Remote Access come from the United States, it is also popular in Canada.
Program details
URL: www.webex.com
Help link: support.webex.com
Installation folder: C:\ProgramData\webex
Uninstaller: MsiExec.exe /I{26518E9D-031C-4BF9-907E-B2A91AEB9096}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 37.83 MB
Language: English (United States)
Files installed by QuickBooks Remote Access
| Program executable: | mwcliun.exe |
| mwcliun.exe |
| Path: | C:\ProgramData\webex\mwcliun.exe |
| MD5: | 7ba643c16874b083999adae9b14cfa8e |
Additional files:
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npatgpc.dll - ActiveTouch General Plugin Container (ActiveTouch General Plugin Container Version 105)
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atgpcdec.dll - WebEx Download Module (Download Decompress Library)
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atgpcext.dll - Download Extension Library
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ieatgpc.dll - Download Manager
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atcliun.exe - atcliun
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atmgr.exe - AtMgr Module
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atinst.exe (by WebEx Communications, Inc) - atinst (Install for Vista)
Behaviors exhibited
Google Chrome Plugin
- npatgpc.dll is loaded in the Google Chrome web browser as 'npatgpc.dll'.
Service
- atcliun.exe runs as a service named 'Optimizer Pro Crash Monitor' (70e6ca8c).
How do I remove QuickBooks Remote Access?
You can uninstall QuickBooks Remote Access from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program QuickBooks Remote Access, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove QuickBooks Remote Access.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by QuickBooks Remote Access you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 66%
Win 7 2%
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HOW IT RUNS
Windows Service? Yes
(Installs a service)
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USER ACTIONS
 |
Uninstall it 4%
Keep it 96%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
67.74% |
|
| Windows Vista |
16.13% |
|
| Windows 10 |
9.68% |
|
| Windows XP |
6.45% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
46.77% |
|
| Windows 7 Professional |
16.13% |
|
| Windows Vista Home Premiu... |
9.68% |
|
| Microsoft Windows XP |
6.45% |
|
| Windows 7 Ultimate |
4.84% |
|
| Windows 10 Pro |
3.23% |
|
Geography
98.18% of installs come from the United States
Which countries install it?
| United States |
98.18% |
| Canada |
1.82% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
37.04% |
|
| Dell |
31.48% |
|
| Acer |
12.96% |
|
| Lenovo |
5.56% |
|
| American Megatrends |
3.70% |
|
| ASUS |
3.70% |
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| Sony |
1.85% |
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| Gateway |
1.85% |
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| Intel |
1.85% |
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Common models |
| Dell OptiPlex 390 |
3.51% |
|
| HP Pavilion dv6 Notebook ... |
3.51% |
|
| Hewlett-Packard p7-1414 |
3.51% |
|
| Hewlett-Packard p7-1233w |
1.75% |
|
| Hewlett-Packard p7-1226s |
1.75% |
|
| Hewlett-Packard p7-1037c |
1.75% |
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About Cisco WebEx
WebEx is a Cisco company that provides on-demand collaboration, online meeting, web conferencing and videoconferencing applications.
Publisher URL: www.webex.com