84,488,480 programs installed

Should I remove Pokki?

What percent of users and experts removed it?
37% remove it63% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #929
United States Rank #1,123
Reach 0.7423%
Lifespan of installation (until removal)
< 17.02 days
502.12 days >
Average installed length: 263.83 days


VersionDistribution 0.01% 0.09% 0.15% 0.08% 0.13% 0.01% 0.01% 0.25% 0.03% 0.45% 0.01% 0.63% 0.13% 0.40% 0.03% 0.57% 0.19% 0.03% 0.21% 0.01% 0.03% 0.49% 0.01% 0.11% 1.66% 1.41% 0.33% 0.07% 0.46% 0.38% 0.01% 0.60% 0.49% 0.95% 0.09% 0.01% 0.26% 0.01% 0.01% 0.33% 0.01% 0.01% 3.45% 0.12% 0.03% 0.14% 0.02% 0.51% 0.05% 0.01% 0.07%
138 versions


What is Pokki?

The software is typically bundled with third party installers such as Open Candy and Download.com. "The Pokki platform provides users with rich HTML5 apps on their Windows desktop for the ultimate app experience on the PC. Categories of apps include games, social media, education, entertainment, music, photography and more."

About  (from SweetLabs)

Pokki brings your favorite apps to your PC. The App Store is included with Pokki and makes it easy to discover and install your favorite apps with a single click. Apps are installed into the Pokki Menu and are automatically pinned to your taskbar. It's that easy. The Pokki Menu makes accessing and organizing your favor...  Read more


The most used version is, with over 15% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is pokki.exe. The software installer includes 33 files and is usually about 63.47 MB (66,555,383 bytes). HostAppServiceUpdater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.
Pokki has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Displayed publisher: Pokki
URL: www.pokki.com
Installation folder: C:\users\user\appdata\local\pokki\v0.260.8.396
Uninstaller: C:\users\user\appdata\Local\Pokki\v0.260.8.393\Uninstall.exe
Estimated size: 63.47 MB

Program filesFiles installed by Pokki

Program executable:pokki.exe
Signed by:Pokki
Pokki by SweetLabs is an online app store for Windows where users can browse and install various apps into the Pokki platform. The Pokki platform runs in in the background of Windows and checks the Pokki service for app updates amongst...
Additional files:
  • Uninstall.exe - Pokki
  • ocdeskband_0.dll - ocdeskband Dynamic Link Library
  • libPokki.dll (by The Chromium Authors) - Chromium
  • avutil-51.dll
  • D3DCompiler_43.dll (by Microsoft) - Microsoft® DirectX for Windows® (Direct3D HLSL Compiler)
  • d3dx9_43.dll (by Microsoft) - Direct3D 9 Extensions
  • icudt.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • libEGL.dll - ANGLE libEGL Dynamic Link Library
  • libGLESv2.dll - ANGLE libGLESv2 Dynamic Link Library
  • wow_helper.exe
  • avcodec-54.dll
  • avformat-54.dll
  • ppGoogleNaClPluginChrome.dll
  • msvcr90.dll - Microsoft® Visual Studio® 2008 (Microsoft® C Runtime Library)
  • chrome.dll
  • avcodec-53.dll
  • avformat-53.dll
  • HostAppService.exe - Host App Service
  • HostAppServiceUpdater.exe - Host App Service Updater
  • libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
  • ssleay32.dll (by The OpenSSL Project, http://www.openssl.org/)
  • StartMenuIndexer.exe - Start Menu Service
  • npPokkiDownloadHelper. - Pokki Download Helper
  • ocdeskband_1.dll
  • PokkiDownloadHelper.exe

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • npPokkiDownloadHelper. is loaded in the Google Chrome web browser as 'npPokkiDownloadHelper.'.
Mozilla Plugin
  • npPokkiDownloadHelper. is loaded into Mozilla Firefox under the product name 'pokki.com/PokkiDownloadHelper' with a plugin key of 'pokki.com/PokkiDownloadHelper'.
Scheduled Task
  • pokki.exe is scheduled as a task with the class '{0DAE7161-A16D-437F-BD0E-BA1ECE615375}' (runs on registration).
Scheduled Task (Boot/Login)
  • HostAppServiceUpdater.exe is automatically launched at startup through a scheduled task named Pokki.
2 Startup Files (User Run)
  • HostAppServiceUpdater.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Pokki' and executes as "C:\users\user\appdata\Local\Pokki\Engine\HostAppServiceUpdater.exe" /LOGON.
  • pokki.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Pokki' and executes as "C:\users\user\appdata\Local\Pokki\Engine\pokki.exe".
2 Startup Files (User Run Once)
  • pokki.exe is loaded once in the current user (HKCU) registry as a startup file name 'Application Restart #3' which loads as C:\users\user\appdata\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side-p.
  • HostAppService.exe is loaded once in the current user (HKCU) registry as a startup file name 'Application Restart #4' which loads as C:\users\user\appdata\Local\Pokki\Engine\HostAppService.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-clie.
Network connections
  • pokki.exe connects to a23-77-202-17.deploy.static.akamaitechnologies.com ( port 80).
  • pokki.exe connects to fa-in-f113.1e100.net ( port 80).
  • pokki.exe connects to lhr14s20-in-f2.1e100.net ( port 443).
  • pokki.exe connects to (port 8890).
  • pokki.exe connects to cdn-68-142-79-24-lax.llnw.net ( port 80).
  • pokki.exe connects to mrs02s05-in-f21.1e100.net ( port 443).
  • pokki.exe connects to www2.twitter.com ( port 443).

Program resource utilizationResource utilization averages

Memory:19.91 MB
21.09 MB average
Total CPU:0.0256392496%
0.031193% average
Kernel CPU:0.01635433%
0.016088% average
User CPU:0.00928492%
0.015104% average
CPU cycles/sec:18,414,763
8,062,084 average
70 average
I/O reads/min:337.45 KB
435.61 KB average
I/O writes/min:29 KB
105.02 KB average
Memory:19.89 MB
Total CPU:0.0018348910%
Kernel CPU:0.00103271%
User CPU:0.00080218%
CPU cycles/sec:2,429,857
I/O reads/min:1 MB
I/O writes/min:10.83 KB

How do I remove Pokki?

You can uninstall Pokki from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Pokki, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Pokki.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Pokki you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Auto-starting? Yes
(Found in the run registry)
Uninstall it 37%
Keep it 63%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 71.83%
Windows 7 25.84%
Windows XP 1.35%
Windows Vista 0.98%
Windows Server 2003 0.01%
Which OS releases does it run on?
Windows 8.1 34.89%
Windows 7 Home Premium 11.13%
Windows 8 11.04%
Windows 10 Home 9.91%
Windows 7 Ultimate 9.06%
Windows 8 Pro 3.97%

Distribution by countryGeography

47.90% of installs come from the United States
Which countries install it?
  United States 47.90%
  Germany 5.08%
  United Kingdom 4.75%
  Italy 3.54%
  Canada 3.18%
  France 1.73%
  Netherlands 1.67%
  Australia 1.66%
  Saudi Arabia 1.58%
  Brazil 1.23%
  IQ 1.10%
  India 1.10%
  Belgium 1.02%
  Spain 1.02%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 32.24%
Lenovo 20.24%
Toshiba 17.54%
Hewlett-Packard 13.21%
Dell 7.52%
ASUS 4.46%
Samsung 2.26%
Intel 0.54%
Common models
TOSHIBA Satellite C55-A 8.05%
LENOVO 20266 4.12%
LENOVO 20344 3.80%
Acer Aspire E1-522 2.69%
LENOVO 80HE 2.65%
LENOVO 20428 2.63%

About SweetLabs

SweetLabs has two platforms, Pokki, a platform which brings media-rich web apps to the desktop and the OpenCandy Software Network, which offers installer based software bundles through the download and installation process.
Publisher URL: www.pokki.com

comments2 comments

user comment
user comment
AMover a year ago
Ed, did you find a solution? I have the same problem!
user comment
Edover a year ago
I have tried to uninstall Pokki via the Windows uninstaller but the program doesn't disappear. I have manually deleted every file related to Pokki, but still the toolbar icon is showing up. What should I do to remove the toolbar icon? It is really annoying.