84,488,480 programs installed

Should I remove PCTroubleshooting?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #26,216
Reach 0.0063%


VersionDistribution 80.00% 20.00%

Typically installed together

Other programs by Samsung Electronics



PCTroubleshooting is a software program developed by Samsung Electronics. The most common release is, with over 98% of all installations currently using this version. The primary executable is named PCTroubleshooting.exe. The setup package generally installs about 2 files and is usually about 2.03 MB (2,133,396 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows Vista (SP2) and Windows Vista (SP1). While about 17% of users of PCTroubleshooting come from France, it is also popular in the United States and Germany.

Program detailsProgram details

URL: www.Samsung Electronics Co.,LTD..com
Installation folder: C:\Program Files\Samsung\PCTroubleshooting\
Uninstaller: MsiExec.exe /I{68CAE442-579C-4D84-AA5F-253852522ED5}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.03 MB
Language: English (United States)

Program filesFiles installed by PCTroubleshooting

Program executable:PCTroubleshooting.exe
Name:PC Troubleshooting
Path:C:\Program Files\Samsung\PCTroubleshooting\PCTroubleshooting.exe
Additional files:
  • PCTroubleshooting.exe - PC Troubleshooting
  • Version.dll - PC Troubleshooting Version DLL

How do I remove PCTroubleshooting?

You can uninstall PCTroubleshooting from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program PCTroubleshooting, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove PCTroubleshooting.

Win Vista (SP2) 67%
Win 7 1%
Uninstall it 12%
Keep it 88%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 92.00%
Windows 7 6.40%
Windows 10 1.60%
Which OS releases does it run on?
Windows Vista Home Premiu... 73.60%
Windows Vista Home Basic 18.40%
Windows 7 Home Premium 6.40%
Windows 10 Home 1.60%

Distribution by countryGeography

16.67% of installs come from France
Which countries install it?
  France 16.67%
  United States 16.67%
  Germany 14.49%
  United Kingdom 10.14%
  Spain 7.97%
  Netherlands 7.97%
  Italy 4.35%
  Turkey 4.35%
  Poland 2.90%
  Australia 1.45%
  Belgium 1.45%
  Finland 1.45%
  Russia 1.45%
  Sweden 1.45%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Samsung 99.19%
ASUS 0.81%
Common models
Samsung R520/R522/R620 ... 48.78%
Samsung R519/R719 37.40%
Samsung R720 11.38%
Samsung Q320/P320 1.63%
Samsung R560 0.81%

About Samsung Electronics

Samsung Electronics which is part of the Samsung Group produces a wide range of printers for both consumers and business use, including mono-laser printers, color laser printers, multifunction printers, and enterprise-use high-speed digital multifunction printer models.
Publisher URL: www.samsung.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.