84,488,480 programs installed

Should I remove Samsung Support Center?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,821
United States Rank #3,174
Reach 0.3669%
Lifespan of installation (until removal)
< 15.08 days
444.99 days >
Average installed length: 233.81 days


1.1.26 7.44%
1.1.25 3.80%
1.1.24 21.27%
1.1.23 0.10%
1.1.21 4.62%
1.1.19 0.64%
1.1.18 8.23%
1.1.3 1.78%
1.1.1 0.01%
1.1.0 6.42%
1.0.21 13.10%
1.0.8 0.75%
1.0.4 0.17%
1.0.3 0.03%
1.0.2 22.93%
1.0.1 7.62%
1.0.0 1.11%

Other programs by Samsung Electronics

Samsung Support Center

What is Samsung Support Center?

Samsung Support Center is a troubleshooting utility pre-installed with various Samsung PC models. It contains a system diagnosis function, an Internet After-Sales function, and a system recovery function. With it, you can find answers for solving issues that may occur during the functioning of your system.


It is bundled and preinstalled with various Samsung computers. The most used version is 1.0.2, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is SSCMain.exe. The software installer includes 20 files and is usually about 45.68 MB (47,894,156 bytes).

This program is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.

Program detailsProgram details

URL: www.samsungcomputer.com
Installation folder: C:\Program Files\Samsung\Samsung Support Center
Uninstaller: MsiExec.exe /I{F687E657-F636-44DF-8125-9FEEA2C362F5}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 45.68 MB

Program filesFiles installed by Samsung Support Center

Program executable:SSCMain.exe
Name:Samsung Support Center
Path:C:\Program Files\Samsung\Samsung Support Center\SSCMain.exe
Additional files:
  • StsDLL.dll - Samsung Support Center StsDll (STSDll)
  • SABI2.dll - SABI2 Dynamic Link Library (SABI2 Library (x86))
  • Sabi3.dll - SABI3 Library For Windows7 (SABI3 Library For Windows7 (x86))
  • DllDiagnosticVista.dll - Diagnostic Dll
  • SSCMain.exe - Samsung Support Center
  • DllDiagnosticWin7.dll
  • SWMDBBrocker.dll - Easy Software Manager (DataBase Crypto Supported)
  • DllDiagnosticXp.dll
  • SSCSettings.exe - SSCSettings
  • UninstallHelper.exe - UninstallHelper
  • InstallHelper.exe - InstallHelper
  • SSCKbdHk.exe - SSCKbdHk
  • PCVerifier.exe - PCVerifier
  • DllSupportWOW64.dll - SSC
  • SSC3dTest.exe

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • SSCMain.exe is scheduled as a task with the class '{32D0589D-66FF-407B-8C17-DB96638886A8}' (runs on registration).
  • SSCKbdHk.exe is scheduled as a task named 'SamsungSupportCenter'.
Scheduled Task (Boot/Login)
  • SSCKbdHk.exe is automatically launched at startup through a scheduled task named SamsungSupportCenter.
Startup File (User Run)
  • SSCKbdHk.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'SSCKbdHk' and executes as C:\Program Files\Samsung\Samsung Support Center\SSCKbdHk.exe.
Windows Firewall Allowed Program
  • SSCKbdHk.exe is added as a firewall exception for 'C:\Program Files\Samsung\Samsung Support Center\SSCKbdHk.exe'.

Program resource utilizationResource utilization averages

Memory:1.77 MB
21.09 MB average
Total CPU:0.0001288357%
0.031193% average
Kernel CPU:0.00003217%
0.016088% average
User CPU:0.00009667%
0.015104% average
CPU cycles/sec:8,090
8,062,084 average

How do I remove Samsung Support Center?

You can uninstall Samsung Support Center from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Samsung Support Center, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Samsung Support Center.

Auto-starting? Yes
(Found in the run registry)
Uninstall it 20%
Keep it 80%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 92.73%
Windows 10 7.04%
Windows XP 0.22%
Windows Vista 0.01%
Which OS releases does it run on?
Windows 7 Home Premium 63.70%
Windows 7 Starter 16.71%
Windows 7 Home Basic 6.92%
Windows 10 Home 6.53%
Windows 7 Ultimate 2.78%
Windows 7 Professional 2.47%

Distribution by countryGeography

25.87% of installs come from the United States
Which countries install it?
  United States 25.87%
  Germany 10.86%
  United Kingdom 10.73%
  Brazil 6.72%
  France 6.05%
  Italy 5.87%
  Poland 2.52%
  Spain 2.44%
  Netherlands 2.09%
  Canada 2.07%
  Belgium 1.64%
  Russia 1.58%
  Australia 1.43%
  Sweden 1.25%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Samsung 99.41%
Dell 0.23%
Acer 0.20%
Hewlett-Packard 0.17%
Common models
Samsung R530/R730 9.64%
Samsung R530/R730/R540 ... 5.54%
Samsung RV410/RV510/S3510... 4.34%
Samsung R540/R580/R780/SA... 4.15%
Samsung RV415/RV515 3.73%
Samsung R519/R719 3.63%

About Samsung Electronics

Samsung Electronics which is part of the Samsung Group produces a wide range of printers for both consumers and business use, including mono-laser printers, color laser printers, multifunction printers, and enterprise-use high-speed digital multifunction printer models.
Publisher URL: www.samsung.com

comments1 comment

user comment
user comment
akumaxxover a year ago
So annoying that it hijacks my F7 key.