84,488,480 programs installed

Should I remove Help Desk?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,208
United States Rank #1,921
Reach 0.5705%
Lifespan of installation (until removal)
< 15.78 days
465.53 days >
Average installed length: 244.60 days


1.0.105 0.67%
1.0.97 0.28%
1.0.96 47.43%
1.0.94 0.05%
1.0.93 1.84%
1.0.92 0.88%
1.0.91 0.17%
1.0.9 19.92%
1.0.8 8.26%
1.0.7 3.25%
1.0.6 4.58%
1.0.5 5.07%
1.0.4 7.60%

Typically installed together

Other programs by Samsung Electronics

Help Desk

What is Help Desk?

Samsung Help Desk is a software program designed to provide Samsung device owners the ability to solve common problems and offers several utilities to troubleshoot, optimize and update system software and drivers.


The most common release is 1.0.96, with over 98% of all installations currently using this version. The primary executable is named _5DD280E4D8EF4A1080FB76.exe. The setup package generally installs about 7 files and is usually about 12.89 MB (13,511,168 bytes).

Program detailsProgram details

URL: www.samsung.com
Installation folder: C:\Windows\Installer\{3D85CD3F-00E0-4E14-82D6-1F9397DDD09B}
Uninstaller: MsiExec.exe /I{C85A891D-7AB4-46AE-84F0-B0C3FAC82280}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 12.89 MB
Language: English (United States)

Program filesFiles installed by Help Desk

Program executable:_5DD280E4D8EF4A1080FB76.exe
Additional files:
  • _5DD280E4D8EF4A1080FB76.exe
  • _111DA95AD2A12FF041BA5F.exe
  • _3F97D0E9738A5B5EBE4E1F.exe
  • _6187227652F140F747D9BD.exe
  • _7F0FD6D44369E7157B5F90.exe
  • _844338D78410CB0814D725.exe
  • _853F67D554F05449430E7E.exe

How do I remove Help Desk?

You can uninstall Help Desk from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Help Desk, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Help Desk.

Uninstall it 4%
Keep it 96%
PC installation base

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 99.99%
Windows 7 0.01%
Which OS releases does it run on?
Windows 8.1 39.26%
Windows 8 21.29%
Windows 8.1 Single Langua... 12.06%
Windows 10 Home 10.83%
Windows 8 Single Language 8.85%
Windows 10 Home Single La... 3.59%

Distribution by countryGeography

34.87% of installs come from the United States
Which countries install it?
  United States 34.87%
  Italy 9.95%
  Brazil 9.11%
  United Kingdom 6.31%
  Germany 4.13%
  France 4.08%
  Canada 2.39%
  Poland 2.07%
  Netherlands 1.84%
  Norway 1.51%
  Turkey 1.44%
  Chile 1.42%
  Australia 1.31%
  Sweden 1.21%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Samsung 98.15%
Intel 1.83%
Acer 0.01%
ASUS 0.01%
Common models
Samsung 300E4C/300E5C/300... 9.40%
Samsung 350V5C/351V5C/354... 7.54%
Samsung 550P5C/550P7C 5.32%
Samsung 3570R/370R/470R/4... 5.28%
Samsung 530U3C/530U4C/532... 4.75%
Samsung 350V5C/350V5X/350... 4.15%

About Samsung Electronics

Samsung Electronics which is part of the Samsung Group produces a wide range of printers for both consumers and business use, including mono-laser printers, color laser printers, multifunction printers, and enterprise-use high-speed digital multifunction printer models.
Publisher URL: www.samsung.com


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