Online SupportS Service Agent
Overview
Online SupportS Service Agent is a program developed by Samsung Electronics Co. The most used version is 2.2.0, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 14 files and is usually about 7.8 MB (8,178,688 bytes). sis_uwaupdate.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. A majority of the PCs this is running on, most OS versions are Windows 10. While about 86% of users of Online SupportS Service Agent come from the United States, it is also popular in Brazil and South Africa.
Program details
Installation folder: C:\Program Files\samsung\sservice
Uninstaller: MsiExec.exe /I{7A99E1BE-45C4-4D08-920C-8416545F9E79}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 7.8 MB
Language: English (United States)
Files installed by Online SupportS Service Agent
-
sserviceagentlaunchersvc.exe - Online Support(S Service) Agent (sServiceAgentLauncher Service)
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sservicekeymonitor.exe - Samsung Electronics Co., Ltd. (sServiceKeyMonitor)
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sserviceloopbacksetup.exe - sService Agent Setup
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sserviceloopbacksvc.exe - sServiceLoopBackSvc
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hookdllusb.dll - HookDllUSB (HookDllUSB DLL)
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rsl5.exe (by Rsupport) - Rsupport Zip Self-Extractor
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sservicerunuwa.exe - sServiceRunUWA
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sis_uwaupdate.exe
Behaviors exhibited
2 Services
- sserviceloopbacksvc.exe runs as a service named 'sServiceLoopBack' (sServiceLoopBack) "sServiceLoopBack Description".
- sserviceagentlaunchersvc.exe runs as a service named 'sService Agent Launcher' (sService Agent Launcher) "sService Agent Launcher".
Startup File (User Run Once)
- sservicekeymonitor.exe is loaded once in the current user (HKCU) registry as a startup file name 'Application Restart #0' which loads as C:\Program Files\Samsung\sService\sServiceKeyMonitor.exe /RestartByRestartManageC:E3E06D3B-D5BD-4d35-8605-872127103DCA /RestartByRestartManageC:306F63B8-DB45-4c1e-BC85-6C3DB060CE93 /RestartByRestartMa.
How do I remove Online SupportS Service Agent?
You can uninstall Online SupportS Service Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Online Support(S Service) Agent, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Online SupportS Service Agent.
HOW IT RUNS
Windows Service? Yes
(Installs a service)
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USER ACTIONS
 |
Uninstall it 2%
Keep it 98%
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GLOBAL RANK
 #40,100
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Geography
86.08% of installs come from the United States
Which countries install it?
| United States |
86.08% |
| Brazil |
7.59% |
| South Africa |
2.53% |
| Spain |
1.27% |
| United Kingdom |
1.27% |
| Japan |
1.27% |
About Samsung Electronics Co
Samsung Electronics which is part of the Samsung Group produces a wide range of printers for both consumers and business use, including mono-laser printers, color laser printers, multifunction printers, and enterprise-use high-speed digital multifunction printer models.
Publisher URL: www.samsung.com