84,488,480 programs installed

Should I remove Norton Utilities 16?

What percent of users and experts removed it?
25% remove it75% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,691
United States Rank #3,005
Reach 0.1489%
Lifespan of installation (until removal)
< 14.97 days
441.48 days >
Average installed length: 231.96 days


16.0 100.00%

Other programs by Symantec

Norton Utilities 16

What is Norton Utilities 16?  (from Symantec)

Norton Utilities fixes common problems, frees up memory, speeds startup time, and boosts program and overall system speed to help keep your PC running fast and error-free. Fixes common PC problems and helps keep your computer running fast and trouble-free. Lets you completely and permanently erase old, unwanted, and un...  Read more


Norton Utilities 16 is a software program developed by Symantec. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The programs's main executable is nu.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 36.84 MB of memory. The setup package generally installs about 30 files and is usually about 80.89 MB (84,814,470 bytes). The installed file Update.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 60% of users of Norton Utilities 16 come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: www.norton.com/nusupport
Installation folder: C:\Program Files\Symantec\Norton Utilities 16\
Uninstaller: "C:\Program Files\Symantec\Norton Utilities 16\unins000.exe" /LOG
Estimated size: 80.89 MB

Program filesFiles installed by Norton Utilities 16

Program executable:nu.exe
Name:Norton Utilities
Norton Utilities 16.0
Path:C:\Program Files\symantec\norton utilities 16\nu.exe
Additional files:
  • LicHelper.dll - License Helper Dynamic Link Library
  • Cookies.dll - CookieDLL Dynamic Link Library
  • configurationmanager.dll - Configur Dynamic Link Library
  • EventLoggerDLL.dll - EventLog Dynamic Link Library
  • FileLoggerDLL.dll - FileLogg Dynamic Link Library
  • FindDuplicatesDLL.dll - FindDupl Dynamic Link Library
  • InstalledPrograms.dll - AppDetec Dynamic Link Library
  • PrivacyHelper.dll - PrivacyH Dynamic Link Library
  • RMEngine.dll - RMEngine Dynamic Link Library
  • SULauncher.exe - SmartUpdate Launcher (SmartUpdate Launcher 1.0)
  • RegCompScrn.exe - RegCompact Progress (Registry Compacting Progress Screen)
  • UpdateHlpr.dll - Smart Update Helper
  • DiskDoctor_RepairAPI.dll - Norton Disk Doctor (Norton Disk Doctor API for VB)
  • nu16.0.0.126-SMUI.exe - Norton Utilities
  • SpeedDisk_DefragAPI.dll - Norton SpeedDisk (Norton SpeedDisk API for VB)
  • Shredder.dll - Shredder Module
  • FRSimpleAPI.dll - Norton UnErase (Norton UnErase Simple API)
  • PgHist.exe - CleanHistory
  • Update.exe - Smart Update
  • Alert.exe - Smart Alert
  • Scheduler.dll - Schedule (SchedulerDLL)
  • Upgrade.exe - Upgrade
  • SSDMonitor.exe - SSDMonit Application

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • nu.exe is scheduled as a task with the class '{6641ECB3-4F2E-4E23-A28B-902ABE816402}' (runs on registration).
  • SULauncher.exe is scheduled as a task named 'NUAutoUpdate'.
2 Scheduled Tasks (Boot/Login)
  • SULauncher.exe is automatically launched at startup through a scheduled task named NUAutoUpdate.
  • nu.exe is automatically launched at startup through a scheduled task named NUSchedule.
Startup File (All Users Run)
  • SSDMonitor.exe is loaded in the all users (HKLM) registry as a startup file name 'SSDMonitor' which loads as C:\Program Files\Symantec\Norton Utilities 16\sMonitor\SSDMonitor.exe.

Program resource utilizationResource utilization averages

Memory:36.84 MB
21.09 MB average
Total CPU:0.0891594689%
0.031193% average
Kernel CPU:0.04819746%
0.016088% average
User CPU:0.04096201%
0.015104% average
70 average
Memory:1.09 MB
Total CPU:0.0019011498%
Kernel CPU:0.00120362%
User CPU:0.00069753%

How do I remove Norton Utilities 16?

You can uninstall Norton Utilities 16 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Norton Utilities 16, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Norton Utilities 16.

Win 7 (SP1) 46%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 25%
Keep it 75%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 47.07%
Windows 10 43.84%
Windows Vista 5.14%
Windows XP 3.95%
Which OS releases does it run on?
Windows 7 Home Premium 28.91%
Windows 10 Home 14.42%
Windows 8.1 10.28%
Windows 7 Ultimate 8.53%
Windows 7 Professional 8.08%
Windows 10 Pro 5.17%

Distribution by countryGeography

59.96% of installs come from the United States
Which countries install it?
  United States 59.96%
  United Kingdom 5.69%
  Canada 5.40%
  Netherlands 3.54%
  Germany 2.53%
  Italy 2.10%
  Australia 1.89%
  Brazil 1.86%
  Belgium 1.73%
  France 1.52%
  Sweden 0.90%
  Iran 0.77%
  Norway 0.72%
  Poland 0.72%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 39.69%
Dell 20.39%
Acer 13.50%
Toshiba 7.55%
ASUS 5.63%
Samsung 3.72%
Lenovo 2.08%
Intel 1.59%
American Megatrends 0.93%
MSI 0.71%
Common models
HP Pavilion dv6 Notebook ... 7.35%
HP Pavilion dv7 Notebook ... 7.09%
HP Pavilion g6 Notebook P... 6.02%
ASUS All Series 4.14%
HP Pavilion g7 Notebook P... 3.88%
HP Pavilion 17 Notebook P... 3.21%

About Symantec

Symantec developers security software for business and consumers and helps customers protect their computers, information, identities and infrastructure by delivering software and services that address risks to security with various products such as Norton AntiVirus, Internet security, and anti-spyware products e.
Publisher URL: www.symantec.com

comments1 comment

user comment
user comment
Mary Coleenover a year ago
After I installed Norton Internet Security I got notification I was registered. However as yet 1 day I have not received notification that I registered Norton Utilities and it says I only have 30 days to installation. Can you help me, am I installed, and how come I didn't receive verification that I am.