84,488,480 programs installed

Should I remove Image Retriever 9?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #22,937
United States Rank #25,038
Reach 0.0083%


VersionDistribution 100.00%

Typically installed together

Other programs by Nuance Communications

Image Retriever 9

What is Image Retriever 9?  (from Nuance Communications)

Scan to PC Desktop includes Image Retriever, which is designed to monitor a specified folder on a networked file server or local drive for incoming scanned images and transfer them to your local PaperPort Desktop. It can also monitor e-mail inboxes for attachments and/or receive files from select Multifunction Printer/...  Read more


Image Retriever 9 is a program developed by Nuance Communications. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is xdcla.exe. The software installer includes 74 files and is usually about 48.74 MB (51,106,652 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 35% of users of Image Retriever 9 come from the United States, it is also popular in Italy and Brazil.

Program detailsProgram details

URL: www.nuance.com
Installation folder: C:\Program Files\Nuance\PaperPort\
Uninstaller: MsiExec.exe /I{EB4C309A-8DCB-4AB6-867A-06D67C96B234}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 48.74 MB

Program filesFiles installed by Image Retriever 9

Program executable:xdcla.exe
Path:C:\Program Files\ScanSoft\PaperPort\xdcla.exe
Additional files:
  • AppDomainLoader.dll - Nuance OmniPage Capture SDK (XPSFACTORYWRAPPER.DLL)
  • AppHelper.dll
  • AppProductConfig.dll
  • AppUtils.dll - AppUtils Dynamic Link Library
  • AppUtilsRes.dll
  • atm2lll.dll
  • bnt.dll
  • CRX.dll
  • Defaults.dll
  • DocXManagedWrapper.dll - DocX Converter Managed Wrapper
  • ExcelXManagedWrapper.dll - XlsX Converter Managed Wrapper
  • FireWrx.dll
  • FireWrx2.dll
  • FireWrx3.dll
  • cpres.dll - Copy Protection (CP (All languages) resource dll)
  • xdclaRes.dll - Image Retriever (ImageRetriever)
  • AolPub.exe - PaperPort (PaperPort AOL Publisher)
  • AppRes.dll - PaperPort Resources
  • BindRes.dll - PaperPort Resources 2
  • CheckPPFolders.exe - Nuance PaperPort Folder Analyzer Utility
  • CheckPPItem.exe - CheckPPItem
  • CSDKGlue.dll - CSDKGlue
  • CustomActions.exe - CustomActions
  • CustomActionsDLL.dll
  • CustomActionsM.exe
  • drivesup.dll - Support Services for PaperPort Driver
  • drvsupn.dll
  • EditStorage.dll - PaperPort EditStorage Module
  • FeatureSwitch.dll - FeatureSwitch
  • Fmsettin.dll - Scan Settings DLL
  • ImgRW.dll - PaperPort Image File Reading and Writing
  • IndexSearch.exe - PaperPort IndexSearch
  • initwain.exe - Reinitialize PaperPort TWAIN connection
  • InstRes.dll - PaperPort Installer Resources
  • KillPaperPort.exe - KillPaperPort MFC Application
  • Cpuinf32.dll (by ScanSoft) - Cpuinf32 Application

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • IndexSearch.exe is loaded in the all users (HKLM) registry as a startup file name 'IndexSearch' which loads as "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe".

How do I remove Image Retriever 9?

You can uninstall Image Retriever 9 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Image Retriever 9, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Image Retriever 9.

Win 7 (SP1) 62%
Win XP 2%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 65.45%
Windows 10 20.61%
Windows XP 7.27%
Windows Vista 6.67%
Which OS releases does it run on?
Windows 7 Home Premium 24.54%
Windows 7 Professional 20.25%
Windows 7 Ultimate 14.11%
Microsoft Windows XP 7.36%
Windows 10 Pro 6.13%
Windows 7 Home Basic 3.68%

Distribution by countryGeography

35.26% of installs come from the United States
Which countries install it?
  United States 35.26%
  Italy 6.84%
  Brazil 6.32%
  Canada 5.26%
  Russia 5.26%
  South Africa 3.16%
  Czech Republic 2.63%
  United Kingdom 2.63%
  Israel 2.63%
  Mexico 2.63%
  Portugal 2.63%
  United Arab Emirates 2.11%
  BG 2.11%
  Egypt 2.11%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 28.71%
Acer 20.79%
Hewlett-Packard 16.83%
ASUS 7.92%
American Megatrends 5.94%
Intel 2.97%
Lenovo 2.97%
Samsung 2.97%
Alienware 1.98%
Sony 1.98%
Common models
HP Pavilion dv7 Notebook ... 4.63%
Dell Latitude E6420 2.78%
HP Pavilion dv6 Notebook ... 2.78%
Pegatron Pegatron 2.78%
Intel DG41WV 1.85%
Dell OptiPlex 380 1.85%

About Nuance Communications

Nuance provides speech and imaging applications for businesses and consumers whose products focus on server & embedded speech recognition, telephone call steering systems, automated telephone directory services, medical transcription software & systems, optical character recognition software, and desktop imaging software.
Publisher URL: www.nuance.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.