84,488,480 programs installed

Should I remove Image Retriever?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #32,897
United States Rank #29,244
Reach 0.0039%
Lifespan of installation (until removal)
< 10.16 days
299.59 days >
Average installed length: 157.41 days


11.0 100.00%

Other programs by Nuance Communications

Image Retriever


Image Retriever is a software program developed by Nuance Communications. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The primary executable is named xdcla.exe. The setup package generally installs about 83 files and is usually about 1.69 MB (1,772,228 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 49% of users of Image Retriever come from the United States, it is also popular in Italy and Canada.

Program detailsProgram details

URL: www.nuance.com
Help link: support.nuance.com
Installation folder: C:\Program Files\Xerox Scan To PC Desktop 12\PaperPort 14\
Uninstaller: MsiExec.exe /I{6B518AA1-812B-4212-9890-2903FB1A1F55}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.69 MB

Program filesFiles installed by Image Retriever

Program executable:xdcla.exe
Path:C:\Program Files\Xerox Scan To PC Desktop 12\PaperPort 14\xdcla.exe
Additional files:
  • AppDomainLoader.dll - Nuance OmniPage Capture SDK (XPSFACTORYWRAPPER.DLL)
  • AppHelper.dll
  • AppProductConfig.dll
  • AppUtils.dll - AppUtils Dynamic Link Library
  • AppUtilsRes.dll
  • atm2lll.dll
  • bnt.dll
  • CRX.dll
  • Defaults.dll
  • DocXManagedWrapper.dll - DocX Converter Managed Wrapper
  • ExcelXManagedWrapper.dll - XlsX Converter Managed Wrapper
  • FireWrx.dll
  • FireWrx2.dll
  • FireWrx3.dll
  • FireWrx4.dll
  • cpres.dll - Copy Protection (CP (All languages) resource dll)
  • AolPub.exe - PaperPort (PaperPort AOL Publisher)
  • AppRes.dll - PaperPort Resources
  • BindRes.dll - PaperPort Resources 2
  • CheckPPFolders.exe - CheckPPFolders
  • CheckPPItem.exe - CheckPPItem
  • CSDKGlue.dll - CSDKGlue
  • CustomActions.exe - CustomActions
  • CustomActionsDLL.dll
  • CustomActionsM.exe
  • DeskDelivery.exe - DesktopDelivery
  • drivesup.dll - Support Services for PaperPort Driver
  • drvsupn.dll
  • EditStorage.dll - PaperPort EditStorage Module
  • FeatureSwitch.dll - FeatureSwitch
  • Fmsettin.dll - Scan Settings DLL
  • ImgRW.dll - PaperPort Image File Reading and Writing
  • IndexSearch.exe - PaperPort IndexSearch
  • initwain.exe - Reinitialize PaperPort TWAIN connection
  • InstRes.dll - PaperPort Installer Resources
  • KillPaperPort.exe - KillPaperPort MFC Application
  • xdclaRes.dll - XDCLA.EXE
  • cvmaxpdf.exe - cvmaxpdf
  • cvmaxpdf_console.exe
  • cvmaxpdfcore.dll

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • IndexSearch.exe is loaded in the all users (HKLM) registry as a startup file name 'IndexSearch' which loads as "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe".

How do I remove Image Retriever?

You can uninstall Image Retriever from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Image Retriever, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Image Retriever.

Win 10 52%
Win XP 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 12%
Keep it 88%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 51.95%
Windows 7 44.16%
Windows Vista 2.60%
Windows XP 1.30%
Which OS releases does it run on?
Windows 7 Professional 22.08%
Windows 10 Pro 12.99%
Windows 8.1 12.99%
Windows 10 Home 11.69%
Windows 7 Home Premium 10.39%
Windows 7 Ultimate 7.79%

Distribution by countryGeography

48.96% of installs come from the United States
Which countries install it?
  United States 48.96%
  Italy 16.67%
  Canada 5.21%
  Germany 3.13%
  Chile 2.08%
  Belgium 2.08%
  France 2.08%
  Greece 2.08%
  Netherlands 2.08%
  BG 2.08%
  Slovenia 1.04%
  Brazil 1.04%
  RS 1.04%
  Australia 1.04%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 31.67%
Dell 21.67%
Lenovo 15.00%
ASUS 11.67%
Acer 6.67%
American Megatrends 5.00%
Samsung 3.33%
Medion 1.67%
Common models
Dell Latitude E5530 non-v... 3.08%
HP-Pavilion KA880AA-ABZ a... 3.08%
Gigabyte G41MT-S2P 1.54%
Gateway NV59 1.54%
Dell XPS 8500 1.54%
Dell Studio XPS 7100 1.54%

About Nuance Communications

Nuance provides speech and imaging applications for businesses and consumers whose products focus on server & embedded speech recognition, telephone call steering systems, automated telephone directory services, medical transcription software & systems, optical character recognition software, and desktop imaging software.
Publisher URL: www.nuance.com


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