84,488,480 programs installed

Should I remove Gateway Updater?

What percent of users and experts removed it?
26% remove it74% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #2,018
United States Rank #933
Reach 0.3262%
Lifespan of installation (until removal)
< 15.29 days
450.97 days >
Average installed length: 236.95 days


1.02.3504 0.26%
1.02.3503 0.34%
1.02.3502 4.32%
1.02.3501 16.01%
1.02.3500 20.66%
1.02.3005 4.03%
1.02.3001 28.82%
1.01.3017 17.42%
1.01.3014 8.14%

Gateway Updater

What is Gateway Updater?

Gateway Updater is the updater program which runs with Windows (in the background as a service) and automatically starts up when your computer boots. It checks for udpates and automatically downloads and installs them if found based on the user's settings. Gateway Updater checks for installed Gateway OEM software included with a new PC.


It is bundled and preinstalled with various Acer computers. The most used version is 1.02.3001, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is alu.exe. The software installer includes 7 files and is usually about 4.22 MB (4,426,856 bytes). UpdaterService.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.

Gateway Updater is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.

Program detailsProgram details

URL: www.gateway.com
Installation folder: C:\Program Files\Gateway\Gateway Updater
Uninstaller: "C:\Program Files\InstallShield Installation Information\{EE171732-BEB4-4576-887D-CB62727F01CA}\setup.exe" -runfromtemp -l0x409 -removeonly
Estimated size: 4.22 MB
Language: English

Program filesFiles installed by Gateway Updater

Program executable:alu.exe
Name:Updater Client
Path:C:\Program Files\gateway\gateway updater\alu.exe
Additional files:
  • UpdaterService.exe (by Acer) - Acer Update Service
  • ALU_Notify.exe - Acer_ALU_Notify
  • SD.exe (by Acer) - Updater (SD)

Program behaviorsBehaviors exhibited

3 Scheduled Tasks
  • ALU.exe is scheduled as a task with the class '{318E17CC-2EB2-4581-99B4-DAFCD0687469}' (runs on registration).
  • UpdaterService.exe is scheduled as a task with the class '{B45D7345-2344-41B0-B9DB-7EEB424CEA32}' (runs on registration).
  • SD.exe is scheduled as a task with the class '{E9DB7965-607C-4CD6-B239-C3AB749A5BAF}' (runs on registration).
Scheduled Task (Boot/Login)
  • ALU.exe is automatically launched at startup through a scheduled task named 4.
  • UpdaterService.exe runs as a service named 'Updater Service' (Updater Service).
Startup File (All Users Run)
  • ALU.exe is loaded in the all users (HKLM) registry as a startup file name 'ALU' which loads as C:\Program Files\Gateway\Gateway Updater\ALU.exe -r.
Windows Firewall Allowed Program
  • ALU.exe is added as a firewall exception for 'C:\Program Files\Acer\Acer Updater\ALU.exe'.

Program resource utilizationResource utilization averages

Memory:1.05 MB
21.09 MB average
User CPU:0.00035255%
0.015104% average

How do I remove Gateway Updater?

You can uninstall Gateway Updater from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Gateway Updater, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Gateway Updater.

Automatically starts? Yes
(Found in the run registry)
Uninstall it 26%
Keep it 74%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 90.96%
Windows 10 8.50%
Windows XP 0.37%
Windows Vista 0.17%
Which OS releases does it run on?
Windows 7 Home Premium 84.69%
Windows 10 Home 6.44%
Windows 7 Starter 2.64%
Windows 7 Professional 1.47%
Windows 7 Ultimate 1.09%
Windows 7 Home Basic 0.98%

Distribution by countryGeography

88.11% of installs come from the United States
Which countries install it?
  United States 88.11%
  Canada 7.04%
  Mexico 1.36%
  Japan 0.58%
  Brazil 0.47%
  Australia 0.25%
  Argentina 0.22%
  PR 0.18%
  United Kingdom 0.13%
  Philippines 0.12%
  Germany 0.09%
  New Zealand 0.08%
  Peru 0.08%
  Netherlands 0.07%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 99.50%
Gateway 0.50%
Common models
Gateway DX4860 10.21%
Gateway NV55C 5.48%
Gateway NE56R 4.85%
Gateway NV57H 4.70%
Gateway DX4831 4.29%
Gateway NV53A 4.20%

About Gateway

Gateway (acquired by Acer Inc.
Publisher URL: www.gateway.com

comments1 comment

user comment
user comment
jjeffmanover a year ago
Although I have already installed a new version of Adobe Flash Player the Gateway software insists on telling me I should update Adobe Flash Player. I have stopped this service.