84,488,480 programs installed

Should I remove Constant Guard Protection Suite?

What percent of users and experts removed it?
62% remove it38% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,081
United States Rank #1,296
Reach 0.1896%
Lifespan of installation (until removal)
< 26.06 days
768.86 days >
Average installed length: 403.98 days


1.14.1014.1 0.54%
1.14.1006.3 0.13%
1.14.922.1 4.10%
1.14.911.2 0.94%
1.14.903.3 0.03%
1.14.829.1 0.21%
1.14.731.2 0.88%
1.14.724.2 1.45%
1.14.625.1 9.88%
1.14.425.1 9.61%
1.14.416.5 1.42%
1.14.409.3 2.62% 2.36% 1.95%
1.13.1211.1 14.53%
1.13.1205.1 0.08%
1.13.1030.3 4.39%
1.13.1023.3 0.03%
1.13.924.1 1.53%
1.13.918.1 0.05%
1.13.830.1 0.75%
1.13.820.2 6.32%
1.13.521.3 0.05%
1.13.521.2 4.36%
1.13.506.3 0.11%
1.13.506.2 10.63%
1.13.424.3 0.05%
1.13.424.2 0.19%
1.13.410.2 0.43%
1.13.410.1 0.05% 1.42% 1.34% 0.70% 10.68%
1.12.1127.2 0.24%
1.12.1116.2 0.05%
1.12.1012.1 1.12%
1.12.1002.3 0.13%
1.12.917.1 0.05%
1.12.829.1 0.56%
1.1.730.1 0.96%
1.1.716.0 0.29%
1.1.709.0 0.03%
1.1.613.0 0.40%
1.1.517.3 0.78%
1.1.329.0 0.29%
1.1.326.4 0.03%
1.1.320.2 0.03% 0.29%
1.0.1216.1 0.21%
1.0.1118.2 0.13%
58 versions

Constant Guard Protection Suite

What is Constant Guard Protection Suite?  (from Comcast)

Helps defend your computer against viruses, keeps your identity safe and proactively protects your bank account numbers online. Constant Guard Protection Suite helps protect your passwords & conveniently remembers them for you. Provides one-click secure login to your bank, shopping and any online account. Includes to...  Read more


Constant Guard Protection Suite is a software program developed by Comcast. The most common release is 1.13.1211.1, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named SplashWindow.exe. Many users end up uninstalling this after less than a month of it being installed. The setup package generally installs about 35 files and is usually about 35.14 MB (36,851,813 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 100% of users of Constant Guard Protection Suite come from the United States, it is also popular in Mexico and Russia.
  • Integrates into the web browser
  • Connects to the Internet
  • Installs a Windows Service
  • The wisdom of the experts agree, if you don't use it you should remove it!
Bundled relationships

Program detailsProgram details

URL: xfinity.comcast.net/constantguard/Products/CGPS
Help link: www.comcast.net
Installation folder: C:\Program Files\Constant Guard Protection Suite
Uninstaller: "C:\Program Files\Constant Guard Protection Suite\Uninstall\uninstall.exe" "/C:C:\Program Files\Constant Guard Protection Suite\Uninstall\uninstall.xm
Estimated size: 35.14 MB

Program filesFiles installed by Constant Guard Protection Suite

Program executable:SplashWindow.exe
Name:Constant Guard Protection Suite
Path:C:\Program Files\Constant Guard Protection Suite\SplashWindow.exe
Additional files:
  • Interop.SHDocVw.dll - Assembly imported from type library 'SHDocVw'.
  • Interop.Shell32.dll - Assembly imported from type library 'Shell32'.
  • Microsoft.mshtml.dll - Assembly imported from type library MSHTML
  • CommonDotNET.dll (by White Sky)
  • IdVault.BHO.dll (by White Sky)
  • IdVaultCore.dll - IdVaultCore
  • IDVaultSvc.exe - IDVaultSvc
  • IDVaultSvcLib.dll - IDVaultSvcLib
  • WebServiceProxies.dll - WebServiceProxies
  • IDVault.exe - Constant Guard Protection Suite
  • SplashWindow.exe
  • ICSharpCode.SharpZipLib.dll (by ICSharpCode.net) - #ZipLibrary (SharpZipLib for .NET Framework 2.0)
  • CppUtils.dll (by White sky) - ID Vault
  • NativeBHO.dll (by WhiteSky) - CGPS (Browser helper)
  • IdVaultCore.XmlSerializers.dll

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • NativeBHO.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Constant Guard Protection Suite (COM)' with the class of {B84CDBE7-1B46-494B-A188-01D4C52DEB61}.
Scheduled Task
  • IDVault.exe is scheduled as a task with the class '{B79A2967-0D97-438A-9A47-EE104F8FEA53}' (runs on registration).
  • IDVaultSvc.exe runs as a service named 'CGPS Service' (IDVaultSvc) "Constant Guard Protection Suite process monitoring service.".
Windows Firewall Allowed Program
  • IDVault.exe is added as a firewall exception for 'C:\Program Files\Constant Guard Protection Suite\IDVault.exe'.
Network connections
  • IDVault.exe connects to online.wellsfargo.com ( port 443).
  • IDVault.exe connects to (port 443).

Program resource utilizationResource utilization averages

Memory:139.01 MB
21.09 MB average
Total CPU:0.0000095422%
0.031193% average
Kernel CPU:0.00000078%
0.016088% average
User CPU:0.00000877%
0.015104% average
CPU cycles/sec:2,913,828
8,062,084 average
70 average
I/O reads/min:32.69 KB
435.61 KB average
I/O writes/min:3.3 KB
105.02 KB average
Memory:26.52 MB
Total CPU:0.0000265317%
Kernel CPU:0.00001567%
User CPU:0.00001086%
CPU cycles/sec:59,771
I/O reads/min:304 Bytes
I/O writes/min:0 Bytes

How do I remove Constant Guard Protection Suite?

You can uninstall Constant Guard Protection Suite from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Constant Guard Protection Suite, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Constant Guard Protection Suite.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Constant Guard Protection Suite you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 60%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 62%
Keep it 38%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.99%
Windows 10 24.95%
Windows Vista 9.45%
Windows XP 3.61%
Which OS releases does it run on?
Windows 7 Home Premium 50.55%
Windows 8.1 12.84%
Windows Vista Home Premiu... 7.99%
Windows 7 Professional 6.86%
Windows 8 6.86%
Windows 7 Ultimate 4.04%

Distribution by countryGeography

99.72% of installs come from the United States
Which countries install it?
  United States 99.72%
  Mexico 0.03%
  Russia 0.03%
  Sweden 0.03%
  United Kingdom 0.03%
  India 0.03%
  Germany 0.03%
  Taiwan 0.02%
  Brazil 0.02%
  Peru 0.02%
  Venezuela 0.02%
  Canada 0.02%
  UA 0.02%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 35.84%
Dell 30.53%
Toshiba 12.32%
Acer 11.07%
ASUS 3.94%
Lenovo 2.58%
Samsung 1.59%
Common models
HP Pavilion dv7 Notebook ... 5.23%
HP Pavilion g6 Notebook P... 4.77%
HP Pavilion dv6 Notebook ... 4.53%
HP Pavilion g7 Notebook P... 4.07%
HP 2000 Notebook PC 3.54%
Dell Dell System Inspir... 2.61%

About Comcast

Comcast is the largest cable operator and media conglomerates, home Net service provider in the United States, providing cable tv, broadband Net, phone service and in some areas home security to both residential and commercial customers.
Publisher URL: www.comcast.com

comments1 comment

user comment
user comment
willisover a year ago
installed Constant Guard, computer immediately started running really, really slowly, internet browsing was jacked up, and upon restarting computer, I would have to kill it in the task manager just to get my programs to show up. 15 min process. And my computer is a beast. Uninstalled CG... BAM. back to normal blazing speeds.