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Should I remove Business Contact Manager for Microsoft Outlook?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #33,436
United States Rank #22,344
Reach 0.0038%


4.0.12929.0 29.73%
4.0.12006.0 70.27%

Other programs by Microsoft

Business Contact Manager for Microsoft Outlook

What is Business Contact Manager for Microsoft Outlook?  (from Microsoft)

Microsoft Outlook with Business Contact Manager provides powerful customer and contact management to improve the effectiveness of your sales, marketing, and customer service efforts.


Business Contact Manager for Microsoft Outlook is a software program developed by Microsoft. The most common release is 4.0.12006.0, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 44 files and is usually about 46.9 MB (49,173,628 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 78% of users of Business Contact Manager for Microsoft Outlook come from the United States, it is also popular in United Kingdom and Australia.

Program detailsProgram details

URL: www.microsoft.com
Help link: support.microsoft.com
Installation folder: C:\Program Files\Microsoft Small Business\
Uninstaller: "C:\Program Files\Microsoft Small Business\Business Contact Manager\SetupBootstrap\Setup.exe" /remove {29F41953-2103-4EF2-8328-AD0EA7480D80}
Estimated size: 46.9 MB

Program filesFiles installed by Business Contact Manager for Microsoft Outlook

  • BCMCommon.dll - Business Contact Manager for Microsoft Outlook 2010 (BCM Common)
  • BcmFirewall.exe - BCM Firewall Utility
  • BcmHistoryAddin.dll - BCM History Add-in
  • BcmHistoryAddin.Resources.dll
  • BCMRes.dll - BCM Resources
  • BcmSimpleFileSharing.exe - BCM Simple File Sharing Utility
  • BcmSqlNetProt.exe - BCM Sql Network Protocol Utility
  • BcmSqlStartupSvc.exe - BCM SQL Startup Service
  • BcmUser.exe - BCM User Utility
  • BusinessLayer.dll - BCM Business layer
  • deploymenttool.exe - DeploymentTool
  • Iris.Mapi.MessageStore.dll - BCM Message store
  • Microsoft.BusinessSolutions.eCRM.DataSync.dll - BCM Data Sync Interfaces
  • Microsoft.BusinessSolutions.eCRM.ISVDeployment.MAPIProperties.dll - BCM ISV Deployment Tool MAPI Library
  • Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.dll - BCM Outlook add-in C# utilities
  • Microsoft.BusinessSolutions.eCRM.OutlookAddIn.dll - BCM Outlook add-in
  • Microsoft.BusinessSolutions.eCRM.Reports2.dll - BCM Reports
  • Microsoft.Interop.eCRM.mscomctl.dll - MSComCtl interop
  • Microsoft.Interop.eCRM.MSForms.dll - MSForms interop
  • Microsoft.Interop.eCRM.NetFw.dll - NetFW interop
  • Microsoft.Interop.eCRM.Ole.dll - OLE interop
  • Microsoft.Interop.eCRM.ShDocVw.dll - SHDocVw interop
  • Microsoft.Interop.Mapi.Impl.dll - MAPI Interop implementation
  • Microsoft.Interop.Mapi.Interfaces.dll - MAPI Interop Interfaces
  • Microsoft.Interop.Mapi.PropTags.dll - MAPI Interop Property tags
  • Microsoft.Iris.ImportExport.dll - BCM Import/export base
  • OutlookUtil.dll - BCM Outlook Utility
  • WinFormsHost.dll - Managed form regions support
  • WinFormsRegions.dll
  • extensibility.dll - Microsoft® Visual Studio .NET
  • stdole.dll
  • ILoader.dll - Office Accounting
  • Loader.dll

Program behaviorsBehaviors exhibited

  • BcmSqlStartupSvc.exe runs as a service named 'Business Contact Manager SQL Server Startup Service' (BcmSqlStartupSvc) "Controls the start of the Business Contact Manager SQL Server instance (MSSMLBIZ).".

How do I remove Business Contact Manager for Microsoft Outlook?

You can uninstall Business Contact Manager for Microsoft Outlook from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Business Contact Manager for Microsoft Outlook, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Business Contact Manager for Microsoft Outlook.

Win 10 54%
Win 7 (SP1) 46%
Windows Service? Yes
(Installs a service)
Uninstall it 5%
Keep it 95%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 54.05%
Windows 7 45.95%
Which OS releases does it run on?
Windows 7 Home Premium 20.27%
Windows 7 Professional 16.22%
Windows 8.1 14.86%
Windows 8.1 Pro 13.51%
Windows 7 Ultimate 9.46%
Windows 10 Pro 8.11%

Distribution by countryGeography

78.30% of installs come from the United States
Which countries install it?
  United States 78.30%
  United Kingdom 5.66%
  Australia 2.83%
  Canada 2.83%
  New Zealand 1.89%
  UA 0.94%
  Costa Rica 0.94%
  India 0.94%
  Kuwait 0.94%
  Estonia 0.94%
  Netherlands 0.94%
  Ireland 0.94%
  Saudi Arabia 0.94%
  Malaysia 0.94%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 36.07%
Dell 22.95%
Lenovo 18.03%
ASUS 4.92%
Toshiba 4.92%
Samsung 3.28%
Sony 3.28%
Alienware 1.64%
Common models
Microsoft Corporation Sur... 4.23%
HP-Pavilion KQ496AA-ABA a... 2.82%
Dell Inspiron 3847 2.82%
powerspec B634 2.82%
Parallels Software Intern... 1.41%
Microsoft Corporation Sur... 1.41%

About Microsoft

Microsoft Corporation develops, manufactures, licenses and supports a variety of products and services related to computing.
Publisher URL: www.microsoft.com


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