84,488,480 programs installed

Should I remove ATT Tech Support 360 Backup and Go?

What percent of users and experts removed it?
18% remove it82% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #46,902
United States Rank #27,121
Reach 0.0017%


4.2.183 30.30%
4.2.178 9.09%
4.1.384 9.09%
4.0.292 36.36%
4.0.241 12.12%
3.2.86 3.03%

ATT Tech Support 360 Backup and Go

What is ATT Tech Support 360 Backup and Go?  (from AT&T)

With a Backup and Go subscription you get automatic and unlimited backup of data from your PC or Mac to a remote, online storage cloud. You’ll be able to view and access your backed up files from web-connected computers or smartphones almost anytime and anywhere. Want to expand your possibilities? Step up to Backup and...  Read more


ATT Tech Support 360 Backup and Go is a program developed by AT&T. The most used version is 4.0.292, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. The main program executable is BackupAndGoAgent.exe. The software installer includes 38 files and is usually about 23.43 MB (24,568,406 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: tech360.att.com/ATT/services/online-data-backup.asp
Installation folder: C:\Program Files\Tech360\BackupandGo\
Uninstaller: MsiExec.exe /X{7F80BF59-2416-488D-B26D-15FFE509BAF3}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 23.43 MB
Language: English (United States)

Program filesFiles installed by ATT Tech Support 360 Backup and Go

Program executable:BackupAndGoAgent.exe
Name:ATT Tech Support 360 Backup and Go
Path:C:\Program Files\Tech360\BackupandGo\BackupAndGoAgent.exe
Additional files:
  • BackupAndGoAgent.exe (by ATT) - ATT Tech Support 360 Backup and Go
  • 2WaySync.dll - SoonR Dynamic Link Library
  • DI32.dll
  • DI64.dll
  • Lfbmp15u.dll (by LEAD Technologies) - LEADTOOLS® for Win32 (BMP filter (Win32))
  • Lfcmp15u.dll (by LEAD Technologies) - CMP filter (Win32)
  • Lffax15u.dll - FAX filter (Win32)
  • Lfgif15u.dll - GIF filter (Win32)
  • Lfj2k15u.dll - JPEG2000 filter (Win32)
  • Lfpng15u.dll - PNG filter (Win32)
  • Lfpsd15u.dll - PSD filter (Win32)
  • Lftif15u.dll - TIF filter (Win32)
  • Ltclr15u.dll - Color conversion (Win32)
  • Ltdis15u.dll - Display kernel (Win32)
  • Ltfil15u.dll - Filter kernel (Win32)
  • Ltimgclr15u.dll - Image processing (Color) (Win32)
  • Ltimgcor15u.dll - Image processing (Core) (Win32)
  • Ltimgefx15u.dll - Image processing (Effects) (Win32)
  • Ltimgutl15u.dll - Image processing (Utilites) (Win32)
  • Ltkrn15u.dll - Kernel (Win32)
  • ProxyServices.dll - ProxyServices
  • zlib1.dll - zlib (zlib data compression library)

Program behaviorsBehaviors exhibited

Startup File (User Run)
  • BackupAndGoAgent.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'AT&&T Backup and Go' and executes as "C:\Program Files\Tech360\BackupandGo\BackupAndGoAgent.exe" -boot.

How do I remove ATT Tech Support 360 Backup and Go?

You can uninstall ATT Tech Support 360 Backup and Go from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ATT Tech Support 360 Backup and Go, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ATT Tech Support 360 Backup and Go.

Win 7 (SP1) 39%
Win 7 3%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 18%
Keep it 82%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 42.42%
Windows 10 30.30%
Windows Vista 21.21%
Windows XP 6.06%
Which OS releases does it run on?
Windows 7 Home Premium 25.00%
Windows 7 Professional 18.75%
Windows Vista Home Premiu... 15.63%
Windows 8.1 12.50%
Microsoft Windows XP 6.25%
Windows 10 Home 6.25%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 39.39%
Hewlett-Packard 21.21%
Lenovo 15.15%
Acer 15.15%
Gateway 6.06%
Intel 3.03%
Common models
Dell Inspiron 530 9.68%
HPE-510t 6.45%
LENOVO 10AS002JUS 3.23%
HP-Pavilion NY591AA-ABA p... 3.23%
Hewlett-Packard p6547c 3.23%
HP Pavilion dv6 Notebook ... 3.23%

Publisher URL: www.att.com


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