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Should I remove AT&T Tech Support 360 Desktop Client?

What percent of users and experts removed it?
27% remove it73% keep it
Overall Sentiment
Very good
What do people think about it?
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How common is it?
United States Rank #43,604
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VersionDistribution 100.00%

AT&T Tech Support 360 Desktop Client

What is AT&T Tech Support 360 Desktop Client?  (from AT&T)

AT&T Tech Support 360 Premium PLUS offers 24/7, remote, U.S.-based support for your PC, software, and peripherals (such as digital cameras, tethered smartphones, printers, and MP3 players). Tech Support 360 gives you the peace of mind of knowing you've got ready remote technical PC support?without having to hire your o...  Read more


AT&T Tech Support 360 Desktop Client is a software program developed by AT&T. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 24 files and is usually about 11.18 MB (11,717,884 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. Most users that have installed this software come from the United States.

Program detailsProgram details

URL: tech360.att.com
Help link: tech360.att.com/ATT/chat_DesktopClient
Installation folder: C:\Program Files\AT&T Inc\AT&T Tech Support 360 Desktop Client\
Uninstaller: MsiExec.exe /X{7930E1AF-9416-49CE-A11E-288EFABB05DE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 11.18 MB
Language: English (United States)

Program filesFiles installed by AT&T Tech Support 360 Desktop Client

  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • Impl_SoftwareProductLib.dll - Impl_SoftwareProduct Dynamic Link Library
  • AgentBootstrapper.exe (by PlumChoice, Inc) - Desktop Client Bootstrapper (SAFElink Desktop Bootstrapper)
  • AVManagerUnified.dll (by OPSWAT) - AVManagerUnified Module
  • DevComponents.DotNetBar2.dll (by DevComponents.com) - DevComponents.DotNetBar
  • Impl_FirewallLib.dll (by OPSWAT) - Implementation Support
  • FWManager.dll - FWManager Module
  • OpsBridge.dll (by PlumChoice) - SAFElink Desktop (OpsBridge Dynamic Link Library)
  • AgentBase.dll (by PlumChoice, Inc) - Desktop Client (AgentBase)
  • AgentUtil.dll (by PlumChoice Online PC Services) - AgentUtil
  • DesktopClient.exe (by PlumChoice)
  • DesktopClientRes.dll - ATT
  • PCMonitoringService.exe - PCMonitoringService
  • PCMonLib.dll (by PlumChoice,Inc) - PCMonLib
  • PCMonShared.dll - PCMonShared
  • Impl_AntivirusLib.dll - OESIS
  • Impl_BackupClientLib.dll
  • OESISCore.dll - OESISCore Library
  • AgentBase.XmlSerializers.dll
  • SmartDisk.dll

Program behaviorsBehaviors exhibited

  • PCMonitoringService.exe runs as a service named 'AT&T Monitoring Service' (ATTMonitoringService) "Alert Monitoring Service".

How do I remove AT&T Tech Support 360 Desktop Client?

You can uninstall AT&T Tech Support 360 Desktop Client from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program AT&T Tech Support 360 Desktop Client, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove AT&T Tech Support 360 Desktop Client.

Win 7 (SP1) 36%
Win 10 9%
Windows Service? Yes
(Installs a service)
Uninstall it 27%
Keep it 73%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 36.36%
Windows XP 27.27%
Windows Vista 27.27%
Windows 10 9.09%
Which OS releases does it run on?
Microsoft Windows XP 27.27%
Windows 7 Professional 27.27%
Windows Vista Home Premiu... 27.27%
Windows 10 Home 9.09%
Windows 7 Home Premium 9.09%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 54.55%
Intel 9.09%
Hewlett-Packard 9.09%
Gateway 9.09%
Acer 9.09%
American Megatrends 9.09%
Common models
HP-Pavilion NY591AA-ABA p... 11.11%
GATEWAY GT5404 11.11%
Dell Vostro 260 11.11%
Dell OptiPlex 390 11.11%
Dell OptiPlex 380 11.11%
Dell Inspiron 537s 11.11%

Publisher URL: www.att.com


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