84,488,480 programs installed

Should I remove AT&T Communication Manager?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #9,989
United States Rank #5,042
Reach 0.0362%
Lifespan of installation (until removal)
< 17.79 days
524.88 days >
Average installed length: 275.78 days


9.2.444.7 16.97%
9.2.359.7 12.76%
7.01.0300.0 0.14%
7.01.0210.0 7.57%
7.01.0030.0 5.33%
7.00.0414.0 0.14%
7.00.0210.0 1.54%
7.00.0208.0 14.17%
7.00.0058.0 2.95%
6.12.0048.0 0.14%
6.12.0046.0 0.28%
6.10.0108.0 0.14%
6.10.0106.0 0.56%
6.10.0025.0 15.99%
6.09.0115.0 0.28% 2.38% 7.71% 0.42% 3.51% 0.70% 0.14% 1.82% 0.98% 0.42% 2.95%

Typically installed together

Other programs by AT&T

AT&T Communication Manager

What is AT&T Communication Manager?  (from AT&T)

Tired of searching for a Wi-Fi connection? Instead, use the AT&T mobile broadband network to connect to the Internet. AT&T Communication Manager (ACM) is a software application that works with your AT&T mobile broadband device to provide high-speed, wireless Internet connectivity so you can stay in touch. ACM displays ...  Read more


AT&T Communication Manager is a software program developed by AT&T. The most common release is 9.2.444.7, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is attcm.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 20.52 MB of memory. The setup package generally installs about 110 files and is usually about 26.11 MB (27,379,383 bytes). The installed file DBUpdater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 92% of users of AT&T Communication Manager come from the United States, it is also popular in Indonesia and Brazil.

Program detailsProgram details

URL: www.wireless.att.com/businesscenter/solutions/wireless-laptop/communication-manager/index.jsp
Help link: www.wireless.att.com/support
Installation folder: C:\Program Files\AT&T\AT&T Communication Manager\
Uninstaller: MsiExec.exe /X{39A13F18-2AA2-4AB2-B7E3-5D356BCD48F7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 26.11 MB
Language: English (United States)

Program filesFiles installed by AT&T Communication Manager

Program executable:attcm.exe
Name:AT&T Communication Manager
AT&T Communication Manager
Signed by:AT&T Services
Path:C:\Program Files\AT&T\AT&T Communication Manager\attcm.exe
Additional files:
  • Acceleration.dll (by SmithMicro) - Acceleration
  • AccessDirectory.dll (by SmithMicro) - AccessDirectory
  • AuthImpl.dll - AuthImpl
  • ConApps.dll - ConApps
  • CustomDiagDisplay.dll - CustomDiagDisplay
  • DBUpdater.exe - DBUpdater
  • DevWizHlp.dll - DevWizHlp
  • Diagnostic.dll - Diagnostics
  • Eap.dll - Eap Dynamic Link Library
  • EventMan.dll - EventMan
  • FeatureMan.dll - FeatureManager
  • FileManager.dll - FileManager
  • Firewall.dll - Firewall
  • FirmwareLauncher.exe - Update Launcher
  • Blaze.ocx - Blaze ActiveX Control Module (NVTL Blaze ActiveX Control Module)
  • FullPermiss.exe - FullPerm Application
  • gdiplus.dll (by Microsoft) - Microsoft GDI+
  • Gprs.dll - WLAN UI (WWAN User Interface)
  • LFLauncher.exe - LFLauncher
  • loader.dll (by Novatel Wireless) - Novatel Wireless Inc. Loader (Loader)
  • MiniBrowser.dll - Minibrowser (SmithMicro Inc. MiniBrowser Component)
  • NdisHelper.dll - NdisHelper
  • CatDbHelper.exe (by PCTEL) - CatDBHelper
  • ConAppsSvc.exe - ConAppsSvc
  • NwtGatewayDLL.dll - NwtGatewayDLL Dynamic Link Library (NwtGatewayDLL DLL)
  • NwtPhoenixSMSCodecWrapper.dll (by Smith Micro Software) - WWAN SDK (NwtPhoenixSMSCodecWrapper)
  • OutlookViewer.dll - OutlookViewer Dynamic Link Library (OutlookViewer DLL)
  • Pac.dll - Pac Dynamic Link Library
  • PanelFrmwrk.dll - PanelFrameWork
  • PCARmDrv.exe (by PCTEL) - PCTEL Rawether for Windows (Rawether Service Control Entry Remover)
  • PRCApiCli.dll - PRCApiCli (RC Api Dll)
  • PRCApiSrv.dll - PRCApiSrv (Server side, RC Api Dll)
  • MaaaClient.dll - MaaaClient Dynamic Link Library (MaaaApi)
  • Menu.ocx (by Novatel Wireless) - Menu ActiveX Control Module (NVTL Menu ActiveX Control Module)
  • NetMonky.ocx - NetMonkey ActiveX Control Module (NVTL NetMonkey ActiveX Control Module)
  • Installm.exe - IPDETECT (IPDETECT MFC Application)
  • InstallModem.exe - Device Wizard
  • bmapi.dll (by Bytemobile) - Bytemobile Optimization Client (Bytemobile API)
  • bmctl.exe (by Bytemobile) - Control Process
  • bmimg.dll - Bytemobile Image Library
  • bminstall.dll - Bytemobile Installation Library
  • bmlogger.exe
  • bmop.exe - Optimization Proxy
  • bmop2x.exe - Bytemobile Optimization Client 2.x (Optimization Proxy 2.x)
  • Phoenix.exe - Phoenix Application (NVTL Phoenix MFC Application)
  • ProcUtil.dll - ProcUtil
  • Profile.dll - Profile

Program behaviorsBehaviors exhibited

Scheduled Task
  • ATTCM.exe is scheduled as a task with the class '{E33F47F4-9CB2-44A5-913D-829627DB79C6}' (runs on registration).
  • ConAppsSvc.exe runs as a service named 'AT&T Con App Svc' (CAATT).
Startup File (User Run)
  • attcm.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'attcm.exe' and executes as C:\Program Files\AT&T\AT&T Communication Manager\attcm.exe.
Startup File (All Users Run)
  • ATTCM.exe is loaded in the all users (HKLM) registry as a startup file name 'AT&T Communication Manager' which loads as "C:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a.
Windows Firewall Allowed Program
  • bmop.exe is added as a firewall exception for 'C:\Program Files\AT&T\Communication Manager\bmop.exe'.

Program resource utilizationResource utilization averages

Memory:20.52 MB
21.09 MB average
Total CPU:0.0202893924%
0.031193% average
Kernel CPU:0.00315668%
0.016088% average
User CPU:0.01713271%
0.015104% average
CPU cycles/sec:605,004
8,062,084 average
70 average
I/O reads/min:5.71 KB
435.61 KB average
I/O writes/min:655 Bytes
105.02 KB average

How do I remove AT&T Communication Manager?

You can uninstall AT&T Communication Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program AT&T Communication Manager, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove AT&T Communication Manager.

Win 7 (SP1) 53%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.06%
Windows Vista 23.00%
Windows 10 11.08%
Windows XP 7.85%
Which OS releases does it run on?
Windows 7 Home Premium 34.98%
Windows Vista Home Premiu... 19.46%
Windows 7 Professional 12.13%
Windows 7 Ultimate 7.90%
Microsoft Windows XP 7.76%
Windows 10 Home 3.67%

Distribution by countryGeography

91.57% of installs come from the United States
Which countries install it?
  United States 91.57%
  Indonesia 4.04%
  Brazil 0.77%
  PR 0.52%
  South Africa 0.34%
  Germany 0.26%
  Thailand 0.26%
  United Arab Emirates 0.17%
  Costa Rica 0.17%
  Iran 0.17%
  United Kingdom 0.17%
  Italy 0.17%
  Australia 0.09%
  Jamaica 0.09%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 35.22%
Dell 29.73%
Toshiba 17.35%
Acer 9.38%
ASUS 3.72%
Lenovo 1.59%
Samsung 1.59%
Gateway 0.71%
Sahara 0.71%
Common models
HP Pavilion dv6 Notebook ... 4.76%
HP G60 Notebook PC 4.20%
HP Pavilion dv7 Notebook ... 3.92%
HP Pavilion g6 Notebook P... 3.08%
HP Pavilion g7 Notebook P... 2.80%
Dell Inspiron 1545 2.52%

Publisher URL: www.att.com


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