84,488,480 programs installed

Should I remove Guided Path for Windows?

What percent of users and experts removed it?
27% remove it73% keep it
Overall Sentiment
Good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #11,598
United States Rank #5,783
Reach 0.0286%
Lifespan of installation (until removal)
< 30.28 days
246.37 days >
Average installed length: 129.45 days

Versions

VersionDistribution
44.0.25.0 0.89%
44.0.15.0 62.94%
42.0.4.0 0.53%
34.0.48.0 1.24%
34.0.43.0 2.30%
34.0.42.0 1.06%
34.0.40.0 16.84%
23.0.37.0 14.18%

Other programs by Support.com

Guided Path for Windows

Overview

Guided Path for Windows is a software program developed by Support.com. The most common release is 44.0.15.0, with over 98% of all installations currently using this version. The primary executable is named sscont.exe. The setup package generally installs about 6 files and is usually about 4.95 MB (5,187,314 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 92% of users of Guided Path for Windows come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: www.support.com
Installation folder: C:\Program Files\www_stk_sop\stk
Uninstaller: C:\Program Files\www_stk_sop\stk\uninst.exe /sessionId 10451 /serverUrl "httpC://helpyay.nexus.support.com/nexus" /cobranding false
Estimated size: 4.95 MB

Program filesFiles installed by Guided Path for Windows

Program executable:sscont.exe
Name:support.com Client Workspace
support.com Client Workspace application
Path:C:\Program Files\www_stk_sop\stk\sscont.exe
MD5:44e0ea3830166a3608b07cd88e5a9968
Additional files:
  • sshooks.dll - sshooks Dynamic Link Library
  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • uninst.exe - Guided Path for Windows

Program behaviorsBehaviors exhibited

Startup File (User Run Once)
  • sscont.exe is loaded once in the current user (HKCU) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\www_stk_sop\stk\sscont.exe" /p www_stk_sop /cfg "C:\Program Files\www_stk_sop\stk\sscont.xml" /runasadmin /restore /sessionId 58118 /serverUrl httpC://safepc.nexus.support.com/nexus.
Startup File (All Users Run Once)
  • sscont.exe is loaded once in the all users (HKLM) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\www_stk_sop\stk\sscont.exe" /p www_stk_sop /cfg "C:\Program Files\www_stk_sop\stk\sscont.xml" /runasadmin /restore /sessionId 184468 /serverUrl httpC://supportnex.nexus.support.com/n.

How do I remove Guided Path for Windows?

You can uninstall Guided Path for Windows from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Guided Path for Windows, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Guided Path for Windows.

OS VERSIONS
Win 10 63%
Win Vista (SP1) 0%
 
USER ACTIONS
Uninstall it 27%
Keep it 73%
 
GLOBAL RANK
#11,598

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 62.77%
Windows 7 30.50%
Windows Vista 4.96%
Windows XP 1.77%
Which OS releases does it run on?
Windows 10 Home 43.44%
Windows 7 Home Premium 23.05%
Windows 8.1 11.35%
Windows 7 Professional 5.85%
Windows 10 Pro 4.61%
Windows Vista Home Premiu... 4.43%

Distribution by countryGeography

92.13% of installs come from the United States
Which countries install it?
  United States 92.13%
  Canada 3.09%
  United Kingdom 2.13%
  Australia 1.06%
  Germany 0.32%
  France 0.21%
  Netherlands 0.21%
  Mexico 0.11%
  New Zealand 0.11%
  Portugal 0.11%
  Spain 0.11%
  Israel 0.11%
  DK 0.11%
  United Arab Emirates 0.11%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 41.61%
Dell 27.82%
Acer 10.80%
Toshiba 9.20%
ASUS 5.29%
Lenovo 2.07%
Intel 1.38%
GIGABYTE 1.15%
Alienware 0.69%
Common models
HP 15 Notebook PC 4.92%
HP Pavilion dv7 Notebook ... 3.28%
HP HP Notebook 2.87%
Dell Inspiron 1545 2.87%
Dell Inspiron 660 2.46%
HP 2000 Notebook PC 2.46%

About Support.com

Support.
Publisher URL: www.support.com

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