74,139,804 programs installed

Should I remove AOL EasySupport?

What percent of users and experts removed it?
19% remove it81% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
United States Rank #33,933
Reach 0.0009%


VersionDistribution 15.38% 7.69% 53.85% 7.69% 7.69% 7.69%

Other programs by Support.com

AOL EasySupport


AOL EasySupport is a software program developed by Support.com. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The setup package generally installs about 7 files and is usually about 9.35 MB (9,802,829 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). Most users that have installed this software come from the United States.

Program detailsProgram details

URL: www.support.com
Installation folder: C:\Program Files\aol easysupport
Uninstaller: C:\Program Files\AOL EasySupport\uninst.exe
Estimated size: 9.35 MB

Program filesFiles installed by AOL EasySupport

  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • escont.exe - EasySupport (Support.com EasySupport)
  • esService.exe - EasySupport Service
  • uninst.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • escont.exe is scheduled as a task with the class '{ED56C10C-296B-48FD-91F8-63B5E803108E}' (runs on registration).
  • esService.exe runs as a service named 'EasyTech EasySupport' (EasyTech EasySupport).

How do I remove AOL EasySupport?

Quickly and completely remove AOL EasySupport from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall AOL EasySupport from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program AOL EasySupport, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove AOL EasySupport.

Win 7 (SP1) 62%
Win XP 8%
Windows Service? Yes
(Installs a service)
Uninstall it 19%
Keep it 81%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.54%
Windows Vista 30.77%
Windows XP 7.69%
Which OS releases does it run on?
Windows 7 Home Premium 41.67%
Windows 7 Professional 16.67%
Windows Vista Home Basic 16.67%
Microsoft Windows XP 8.33%
Windows Vista Business 8.33%
Windows Vista Home Premiu... 8.33%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 33.33%
Hewlett-Packard 25.00%
Toshiba 25.00%
ASUS 8.33%
Samsung 8.33%
Common models
HP-Pavilion RP826AV-ABA a... 9.09%
TOSHIBA Satellite L775D 9.09%
Samsung 700Z7C 9.09%
Hewlett-Packard p6767c 9.09%
Dell Studio 540 9.09%
TOSHIBA Satellite E105 9.09%

About Support.com

Publisher URL: www.support.com


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