Should I remove AOL EasySupport?
What percent of users and experts removed it?
19% remove it81% keep it
What do people think about it?
(click star to rate)
How common is it?
United States Rank #40,284
Reach 0.0007%
Versions
| Version | Distribution |
| 77.0.33.1 |
7.14% |
|
| 77.0.18.16 |
14.29% |
|
| 70.0.17.1 |
7.14% |
|
| 64.0.5.1 |
50.00% |
|
| 59.0.15.1 |
7.14% |
|
| 55.0.38.1 |
7.14% |
|
| 19.0.67.1 |
7.14% |
|
Other programs by Support.com
AOL EasySupport
Overview
AOL EasySupport is a software program developed by Support.com. The most common release is 64.0.5.1, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The setup package generally installs about 7 files and is usually about 9.35 MB (9,802,829 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). Most users that have installed this software come from the United States.
Program details
URL: www.support.com
Installation folder: C:\Program Files\aol easysupport
Uninstaller: C:\Program Files\AOL EasySupport\uninst.exe
Estimated size: 9.35 MB
Files installed by AOL EasySupport
-
ssagent.exe - support.com Client Tools (support.com Client Tools application)
-
sslogupload.exe - sslogupload Application
-
escont.exe - EasySupport (Support.com EasySupport)
-
esService.exe - EasySupport Service
-
uninst.exe
Behaviors exhibited
Scheduled Task
- escont.exe is scheduled as a task with the class '{F41E6194-EAD0-44A4-8177-DC1006B223A1}' (runs on registration).
Service
- esService.exe runs as a service named 'Office Depot Tech Support' (Office Depot Tech Support).
How do I remove AOL EasySupport?
You can uninstall AOL EasySupport from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program AOL EasySupport, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove AOL EasySupport.
OS VERSIONS
Win 7 (SP1) 64%
Win XP 7%
|
|
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 19%
Keep it 81%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
64.29% |
|
| Windows Vista |
28.57% |
|
| Windows XP |
7.14% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
46.15% |
|
| Windows 7 Professional |
15.38% |
|
| Windows Vista Home Basic |
15.38% |
|
| Windows Vista Home Premiu... |
7.69% |
|
| Windows Vista Business |
7.69% |
|
| Microsoft Windows XP |
7.69% |
|
Geography
100.00% of installs come from the United States
Which countries install it?
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
30.77% |
|
| Hewlett-Packard |
23.08% |
|
| Toshiba |
23.08% |
|
| Samsung |
7.69% |
|
| Lenovo |
7.69% |
|
| ASUS |
7.69% |
|
Common models |
| LENOVO IdeaCentre K410 |
8.33% |
|
| HP-Pavilion RP826AV-ABA a... |
8.33% |
|
| Dell Studio 540 |
8.33% |
|
| TOSHIBA Satellite L775D |
8.33% |
|
| TOSHIBA Satellite E105 |
8.33% |
|
| HP-Pavilion GN634AV-ABA a... |
8.33% |
|
About Support.com
Support.
Publisher URL: www.support.com