77,019,263 programs installed

Should I remove Advanced Tech Support Solutions Toolkit?

What percent of users and experts removed it?
68% remove it32% keep it
Overall Sentiment
Fair
What do people think about it?
(click star to rate)
How common is it?
Global Rank #33,819
United States Rank #17,871
Reach 0.0040%
Lifespan of installation (until removal)
< 7.99 days
235.61 days >
Average installed length: 123.79 days

Versions

VersionDistribution
77.0.27.0 14.29%
68.0.6.0 26.79%
64.0.12.0 58.93%

Other programs by Support.com

Advanced Tech Support Solutions Toolkit

Overview

Advanced Tech Support Solutions Toolkit is a software program developed by Support.com. The most common release is 64.0.12.0, with over 98% of all installations currently using this version. The primary executable is named sscont.exe. Many users end up uninstalling this after less than a month of it being installed. The setup package generally installs about 6 files and is usually about 5.12 MB (5,366,478 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 94% of users of Advanced Tech Support Solutions Toolkit come from the United States, it is also popular in Canada and Australia.

Program detailsProgram details

Displayed publisher: Support.com, Inc.
URL: www.support.com
Installation folder: C:\Program Files\advancedtech_stk_sop\stk
Uninstaller: C:\Program Files\advancedtech_stk_sop\stk\uninst.exe
Estimated size: 5.12 MB

Program filesFiles installed by Advanced Tech Support Solutions Toolkit

Program executable:sscont.exe
Name:support.com Client Workspace
support.com Client Workspace application
Path:C:\Program Files\advancedtech_stk_sop\stk\sscont.exe
MD5:ae9a315275956fc229262e81cc20db1b
Additional files:
  • sshooks.dll - sshooks Dynamic Link Library
  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • uninst.exe - Solutions Toolkit

Program behaviorsBehaviors exhibited

Startup File (User Run Once)
  • sscont.exe is loaded once in the current user (HKCU) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\advancedtech_stk_sop\stk\sscont.exe" /p advancedtech_stk_sop /cfg "C:\Program Files\advancedtech_stk_sop\stk\sscont.xml" /runasadmin /restore.
Startup File (All Users Run Once)
  • sscont.exe is loaded once in the all users (HKLM) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\officedepot_stk_sop\stk\sscont.exe" /p officedepot_stk_sop /cfg "C:\Program Files\officedepot_stk_sop\stk\sscont.xml" /runasadmin /restore.

How do I remove Advanced Tech Support Solutions Toolkit?

Quickly and completely remove Advanced Tech Support Solutions Toolkit from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Advanced Tech Support Solutions Toolkit from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Advanced Tech Support Solutions Toolkit, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Advanced Tech Support Solutions Toolkit.

OS VERSIONS
Win 7 (SP1) 48%
Win 7 2%
 
USER ACTIONS
Uninstall it 68%
Keep it 32%
 
GLOBAL RANK
#33,819

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows 8 35.71%
Windows Vista 14.29%
Which OS releases does it run on?
Windows 7 Home Premium 44.64%
Windows 8.1 19.64%
Windows Vista Home Premiu... 12.50%
Windows 10 Home 8.93%
Windows 10 Pro 3.57%
Windows 7 Professional 3.57%

Distribution by countryGeography

93.75% of installs come from the United States
Which countries install it?
  United States 93.75%
  Canada 4.17%
  Australia 1.04%
  United Kingdom 1.04%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 48.00%
Dell 20.00%
Acer 12.00%
Toshiba 8.00%
Lenovo 4.00%
Sony 2.00%
GIGABYTE 2.00%
Alienware 2.00%
ASUS 2.00%
Common models
Dell Inspiron 3521 3.85%
Dell Inspiron N5050 3.85%
Dell Inspiron 530s 1.92%
Dell Inspiron 3847 1.92%
TOSHIBA Satellite L875D 1.92%
TOSHIBA Satellite L550 1.92%

About Support.com

Support.
Publisher URL: www.support.com

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