84,488,480 programs installed

ctrlcenter EasySupport

Overview

ctrlcenter EasySupport is a program developed by Support.com. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software installer includes 7 files. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: www.support.com
Installation folder: C:\Program Files\ctrlcenter easysupport
Uninstaller: C:\Program Files\ctrlcenter EasySupport\uninst.exe

Program filesFiles installed by ctrlcenter EasySupport

  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • escont.exe - EasySupport (Support.com EasySupport)
  • esService.exe - EasySupport Service
  • uninst.exe
  • ESResources.dll
  • sqlite3.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • escont.exe is scheduled as a task with the class '{C1BA8614-D710-4103-A0C2-F3940EDA2ABC}' (runs on registration).
Service
  • esService.exe runs as a service named 'Xfinity Signature Support Desktop Application' (Xfinity Signature Support Desktop Application).

How do I remove ctrlcenter EasySupport?

You can uninstall ctrlcenter EasySupport from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ctrlcenter EasySupport, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ctrlcenter EasySupport.

OS VERSIONS
Win 7 (SP1) 53%
Win Vista (SP2) 16%
 
HOW IT RUNS
Windows Service? Yes
(Installs a service)
 
USER ACTIONS
Uninstall it 22%
Keep it 78%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 52.63%
Windows 10 31.58%
Windows Vista 15.79%
Which OS releases does it run on?
Windows 7 Home Premium 42.11%
Windows 8.1 26.32%
Windows 7 Professional 10.53%
Windows Vista Home Premiu... 10.53%
Windows 8 5.26%
Windows Vista Home Basic 5.26%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 42.11%
Toshiba 15.79%
Acer 10.53%
ASUS 10.53%
Lenovo 5.26%
Intel 5.26%
Gateway 5.26%
American Megatrends 5.26%
Common models
HP 2000 Notebook PC 11.76%
HP Pavilion dv6 Notebook ... 11.76%
HP Pavilion dm4 Notebook ... 5.88%
HP Pavilion 15 Notebook P... 5.88%
TOSHIBA Satellite M645 5.88%
TOSHIBA Satellite L875D 5.88%

About Support.com

Support.
Publisher URL: www.support.com

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