84,488,480 programs installed

Should I remove TOSHIBA Software Modem?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #5,501
United States Rank #5,028
Reach 0.0883%
Lifespan of installation (until removal)
< 11.12 days
328.01 days >
Average installed length: 172.34 days


2.2.97 99.94% 0.06%

Typically installed together

TOSHIBA Software Modem

What is TOSHIBA Software Modem?

This is the required driver used to connect the TOSHIBA Software Modem to the user's PC.


TOSHIBA Software Modem is a program developed by LSI. The most used version is 2.2.97, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The programs's main executable is agr64svc.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 1.01 MB of memory. The software installer includes 4 files and is usually about 1.08 MB (1,129,677 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 49% of users of TOSHIBA Software Modem come from the United States, it is also popular in Australia and Canada.

Program detailsProgram details

URL: www.lsi.com
Installation folder: C:\Program Files\LSI SoftModem
Uninstaller: C:\Windows\agrsmdel
Estimated size: 1.08 MB

Program filesFiles installed by TOSHIBA Software Modem

Program executable:agr64svc.exe
Name:LSI Soft Modem Call Progress Service
Path:C:\Program Files\LSI SoftModem\agr64svc.exe
Additional files:
  • agrsmsvc.exe - LSI Soft Modem Call Progress Service

Program behaviorsBehaviors exhibited

Scheduled Task
  • agr64svc.exe is scheduled as a task with the class '{6BC571D4-6BF7-4188-8F96-51481E8F25FE}' (runs on registration).
2 Services
  • agrsmsvc.exe runs as a service named 'AgereModemAudio' (AgereModemAudio).
  • agr64svc.exe runs as a service named 'Agere Modem Call Progress Audio' (AgereModemAudio).

Program resource utilizationResource utilization averages

Memory:1.01 MB
21.09 MB average
Total CPU:0.0001104057%
0.031193% average
Kernel CPU:0.00007895%
0.016088% average
User CPU:0.00003146%
0.015104% average
CPU cycles/sec:136
8,062,084 average
Memory:896.44 KB
Total CPU:0.0001449258%
Kernel CPU:0.00003647%
User CPU:0.00010846%
CPU cycles/sec:3,243
I/O reads/min:60 Bytes

How do I remove TOSHIBA Software Modem?

You can uninstall TOSHIBA Software Modem from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program TOSHIBA Software Modem, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove TOSHIBA Software Modem.

Windows Service? Yes
(Installs a service)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 82.08%
Windows 10 10.68%
Windows XP 5.00%
Windows Vista 2.24%
Which OS releases does it run on?
Windows 7 Home Premium 51.24%
Windows 7 Professional 15.25%
Windows 7 Ultimate 13.46%
Windows 10 Home 5.37%
Microsoft Windows XP 5.03%
Windows 10 Pro 3.06%

Distribution by countryGeography

49.28% of installs come from the United States
Which countries install it?
  United States 49.28%
  Australia 12.48%
  Canada 6.38%
  New Zealand 2.77%
  Germany 2.59%
  United Kingdom 2.54%
  Italy 2.27%
  France 1.53%
  Spain 1.16%
  Mexico 1.11%
  Saudi Arabia 1.02%
  Brazil 0.92%
  MA 0.92%
  Iran 0.69%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Toshiba 96.46%
Acer 1.64%
Dell 1.07%
Hewlett-Packard 0.82%
Common models
TOSHIBA Satellite L500 6.43%
TOSHIBA Satellite L650 6.37%
TOSHIBA Satellite A505 5.76%
TOSHIBA Satellite L505 4.91%
TOSHIBA Satellite L555D 4.79%
TOSHIBA Satellite L505D 4.31%

About (from LSI Corporation)

LSI designs semiconductors and software that accelerate storage and networking in datacenters, mobile networks and client computing.
Publisher URL: www.lsi.com


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